I created a website with Ecwid. I’m not sure if it’s worth it to use EasyShip when the monthly charge is like $60. Do you think I should just use Ecwid’s built in USPS shipping system? It is like a dollar more expensive for shipping (what the customer sees and pays). But when I purchase the label with usps through Ecwid’s system, I’m paying a dollar less than what customers pay. If that makes sense. Whereas with EasyShip or Shippo, you only get a maximum amount of labels per month and the monthly fees are expensive. But the customers will pay less in shipping so that is a pro for them. Idk pls help.

I googled cheapest box shipping and google brought me to Easyship.

I want to shop maybe 20 boxes (20lbs, 18"x14"x10") several states away.

Easyship's prices were several dollars per box cheaper than the USPS rate, maybe $17 per box versus $25.

But it's not clear to me how Easyship works.

My guess is that I enter a list of boxes, weights and sizes, pay them some money and then they give me labels for the packages?

How does Easyship work?

But also, looking into a reddit post about Easyship, other people mentioned

Pirateship, Parcelpath and Envia

So which of these shippers are legit, which work with consumers in a onetime move, which have the better rates, and how do they work?

Again, guessing, I pay them, they give me documentation, I slap that onto my boxes, and drop my boxes off at the post office.

Or is that not right?

I recently signed up for the free 14-day trial of EasyShip, because their rates seemed decent, typically a 50% markdown from FedEx/UPS/USPS. I need to send a medium size package from Cleveland to San Francisco and was happy to do the cheapest option, 4-5 day ground mail, or whatever.

The package will be 22"x15"x12" and roughly 39 lbs.

After filling in all the details, including the receiver's address and everything, they showed the cheapest option was FedEx 2 Day for only $20, or $30 with insurance.

This seems impossible. The same parameters on FedEx's website show $414 (or $428 w/ insurance) for FedEx 2 Day. Can I trust EasyShip's price? Is it a scam?

Even with EasyShip, it only creates the label. I would still drop it off directly to a FedEx office, where I could confirm it's not overweight and all that, so, at that point, isn't it "safe" so to speak? Would I have nothing else to worry about because it's already *in the system* of FedEx?

Finally, EasyShip does offer insurance, but from what I've read, the claims process is a nightmare. I don't really care about insurance, I'd rather have it require I signature. (It's fairly valuable stuff I'm sending.) But nowhere on EasyShip's website does it give an option for signature.

However, after talking in person with a FedEx store manager, she told me that they do not actually offer insurance, simply all packages over $300 automatically require a signature.

So does that mean if I put a value over $300 on EasyShip it will automatically require a signature, even though they don't mention anything about it?

It's actually really critical to know whether or not it needs a signature, because I have one address for signature and a different address for without signature. Neither address will work the other way around.

Thanks :)

I run a Shopify store and sell on various other channels outside of our online store as well as annual Kickstarter campaigns. I switched to EasyShip because Kickstarter was promoting a deal they had with EasyShip which would allow subscription fees to be waived for any active Kickstarter campaign. Since the last quarter of 2023, I've been using EasyShip to buy postage, calculate shipping rates and duties at checkout, and EasyShip Collect to confirm shipping options for international Kickstarter backers (which is a separate nightmare I won't go into since it's not Shopify related). My experience has been pretty frustrating and I am looking for an alternative.

Current pros and cons of Easyship

Pros:

Integrates with my checkout by showing live calculated rates that can be customized from the back end using filters and rules as well as shipping discounts based on the total order value.

Offers insurance for all couriers that is fairly affordable. This makes filing a claim super easy which saves time and money as I don't have to leave Easyship to do so.

Calculates duties and taxes for international customers so they can preview what will be owed at the time of delivery or pay for them in advance.

Prepares commercial invoices and checks for required tax ID numbers when necessary.

Integrates with our DHL account allowing our rates to show alongside theirs at checkout. We can also purchase DHL labels with our rates without having to leave the Easyship platform.

Purchasing labels in bulk using filters and generating manifests is generally pretty easy to do though there have been a lot of bugs. Which brings me to the cons...

[TLDR; SKIP TO THE BOTTOM]

Cons:

Ineffective Customer Support & Lots of Bugs (A match made in...Hell?)

Time and time again, I will explain a bug I am experiencing to their support, then am told I'm not following the right steps so they instruct me to do the same exact steps I just did. I then need to reiterate that those are the same steps I've taken. The added step of gaslighting me takes time, so by the time my issue is confirmed, I've already wasted 2 hours of the day if not more. Then they need to look into it and I don't get a solution for another day or so. In the instances when there is a solution, it is usually to delete the shipment and create it again from scratch or something else so basic and maddening considering the amount of time it took to receive the response. Below are a few recent instances that come to mind where no solution was provided.

Easyship's system doesn't recognize long-form US postal codes (for example, 90032-2480 instead of 90032). Anytime I need to make an edit to a shipment in Easyship with one of these long zipcodes, it forces me to "fix" the zipcode before I can save it. There is no reason for Easyship to not recognize these long-form zipcodes as they are legitimate and recognized by the Post Office. Similarly, each time a customer from Japan places an order, EasyShip flags their zipcode as being in the wrong format. The format for a Japanese postal code is 〒123-4567 and it always asks me to change it to 1234567. It's unsettling as the latter is incorrect yet that is what ends up being printed on the label.

The majority of our products use the HS code 4901.10.00 this code. This code will show in the product details in Easyship. For domestic shipments, it causes the Ground Advantage rate to not show. For international shipments, it causes DHL Express and other options to not show. When I asked about this I was told that HS codes are not needed for domestic shipments....so of course I then had to explain why the domestic shipments were relevant to my issue and the amount of time it would take to individually delete this information from each US shipment. Then they told me that the code applies to a "single sheet of paper" and that many couriers have restrictions on this.

The description for this code is

4901 - Printed books, brochures, leaflets, and similar printed matter, whether or not in single sheets

4901.10.00 - In single sheets, whether or not foldedWe've been using it for years with multiple couriers. Our items are art cards and small prints- in other words, unbound sheets of printed matter.

The code applies to our products. I reached out to our DHL rep and they confirmed that all DHL options should show as there is no restriction on this.

The integration frequently loses connection causing orders in Shopify to appear unfulfilled even though a label has been printed via Easyship. As you can imagine this causes a lot of confusion when there are so many orders shipping out daily. We must then reach out to support, wait for a response, then wait for the error to be fixed. Every time a bug is pointed out to support it is never acknowledged by them as a failure on Easyship's part. We don't get a follow-up on what caused the bug or whether or not it's been fixed for good/will happen again in the future.

[CONTINUE HERE]

Do you have any suggestions for other platforms that provide the items listed in my Pros list (especially those in bold) as well as the customer support I'm severely lacking with Easyship?

Hi guys, I read up on kickstarter partnership with easyship, but many people don't have gold experiences with easyship. I am kinda confused how things actually work.

I thought if I use easyship for my campaign, when I buy a shipping label, say FedEx, if anything happens to the delivery, isn't it FedEx responsibility? Also if we choose big names such as FedEx, DHL etc, will the chances of mishaps be very low?

Pls enlighten me!

I've only had to file a claim through Easyship 2x now. The first one was approved by Insureship which is Easyship's partner for shipping insurance and they were great so I decided to give them another try even after having a problem with one of the shipments I sent because they reimbursed me the first time. Now I'm having an issue with damaged items again and the box is clearly damaged and the item that broke during shipping still in bubble wraps are showing inside the box.

I tried contacting Insureship for an update and they told me Easyship is the one covering the items so they cannot help me. After waiting 1 month + to get an update about the claim I filed for damaged items I got an email saying they are denying my claim due to "Insufficient packaging"

I've never had an issue with packaging items before and even use bubble wraps to make sure the items are secured and not moving when its being handled and slap a "Fragile please handle with care Thank you" label on both sides of the box yet Easyship said its insufficient packaging like wtf are items wrapped in bubble wraps don't count as sufficient packaging nowadays? Ridiculous.

Beware for anyone looking for shipping company, don't use easyship. The wait time to get an update takes almost 2 months and you are left with reimbursing your customer specially if its sold on platforms that have a return policy like ebay that have a time-limit on customer issues, you will be left with refunding the customer and possibly getting your claim denied by the very Insurance company you paid to make sure you are covered if the item gets damaged during shipping.

They all have different strengths and weaknesses. What are the Pros and Cons of installing more than one of these apps into BigCommerce? Any feedback is very much appreciated.

I created a website with Ecwid. I’m not sure if it’s worth it to use EasyShip when the monthly charge is like $60. Do you think I should just use Ecwid’s built in USPS shipping system? It is like a dollar more expensive for shipping (what the customer sees and pays). But when I purchase the label with usps through Ecwid’s system, I’m paying a dollar less than what customers pay. If that makes sense. Whereas with EasyShip or Shippo, you only get a maximum amount of labels per month and the monthly fees are expensive. But the customers will pay less in shipping so that is a pro for them. Idk pls help.

The total value of my parcel is USD200. I always thought UPS already has their own insurance included in the cost. Or is that limited to USD100?

Hello guys!

I am currently looking for a shipping solution for a new ecom that will sell to europe and us.

What is your oponion about easyship?

What other options do you suggest?

Thank you very much.

Has anyone actually received the $30 shipping credit? I just wasted my time signing up and integrating stores and messaging tech support which was of no help. The website states in big bold letters "Start For Free and get $30 applied to your account in free shipping credits. No hidden costs and no upfront fees". They also prompt you to integrate your store and get aforementioned credit and 'first shipment for free", not to mention 24/7 customer support. Don't waste your time on this.

Hello everyone! I am a newbie.

I have a question regarding the shipping process and fee estimation for dropshipping items.
I imagine the flow to be like this:

Customer view:

1. Customer orders from webite from any location and can seamlessly pay both for product and shipping.

My view:

1. Once customer orders I place an order to my manufacturer.

2. Manufacturer delivers to Chinese fullfilment center.

3. Chinese fullfilment center then does DDP shipping to client.

I am just wondering if the shipping costs can be accurately estimated when the customer is purchasing an order, so that I do not need to overpay for shipping.

I've heard that Easyship can do what I need, is that right?

If there are better solution please let me know. The only thing is that I do not want to have any inventory at the chinese fullfilment center, but only fullfill the order when the customer orders.

Also, I want the purchase process be as seamless as possible for my clients.

Thank you for reading this long and boring text.

I'm a new Amazon Seller. I have chosen Easy Ship option for shipping, where Amazon will charge Referral fees + Closing fees + Delivery Charges, if my product get sold.

But, If my product is returned by the consumer, Amazon will have to send the product back to me.

Will it charge me for that too? How much? I haven't paid anything yet

Moving from Dropshipping to in-house fulfillment. For shipping when they list the price (for example usps) does that price include the box, stamps, and everything?

Do I just need to bring my product in it's own branded box and they'll handle the rest?

So I feel like I'm tying my customers hands here.

I sell small fabric pieces like handkerchiefs, pocket squares, bandanas, etc. I can fold them flat into poly mailers, they come in at 2oz in shipping weight. So the package size is 6" x 9" x .25" thick.

I offer free USPS shipping to my U.S. customers since first class is so cheap. But for my international buyers, the cheapest USPS I can use is $10 to Canada and $13 everywhere else via USPS First-Class Package International. (They don't allow anything other than folded paper and postcards to go via regular first class international which is super cheap. And forget about USPS Priority international since that goes into the $30+ territory.) But apparently some international buyers are still willing to pay the high shipping fee since a third of my sales come from them. But I'm also losing a lot during the checkout process no doubt because they're surprised to see the shipping charges on, say, a $20 order ($20 + $13 in shipping = ridiculous).

Are there other carriers (FedEx, DHL) that would be a better fit to give me cheaper options here?

Can someone suggest an alternative, similar service and plugin to Easyship that doesn't cost a mint?

I am unable to successfully set up shipping with Easyship - it appears there is a bug with the plugin. I've been working on it for hours with zero results so it's time to move on.

Edit: What I'm looking for is an API that gives your customer shipping options and current rates in the checkout process.

I recently bought a dress from a U.S. seller and have some questions about duty and import tax. The seller did not specify the cost of duty and import. All the other sellers selling similar listings did provide an estimated cost. Unfortunately the other sellers didn’t have my size/color so I went ahead and purchased the dress from the only seller carrying my size. I got a tracking number today and Google tells me that the seller used easyship. Does anyone know what carrier takes over the package once it clears customs? How do I go about paying the import charges once my package is delivered. In the past, I always made sure to only order from places where the import and duty was clearly stated at checkout. Thanks.