I purchased an item son the 21st of this month. The status has not moved from paid status. I shipping, no tracking, nothing. I waited a week to see any type of movement. On the 28th, I contacted the seller. No reply. At this point you want to cancel and get my money back. I keep getting a loop to report item as not received on the 30th. Today is the 30th and I’m still unable to do send in a report. I chatted with a boy that keeps sending me to the same spot to do a report that I’m unable to do. How can I get in touch with an actual person to cancel the item give me my refund? I think this seller totally forgot they had posted items for sale, or maybe something happened to them idk. Is there a customer service number I can call? Thanks in advance

I bought something expensive from an eBay auction that was authenticated.

FedEx said that the item was delivered, when I did not receive it, and the photo proof was to a house that was at my house.

I filed that the package was lost, and I received a refund from eBay for the amount. This being of course their one time theft of package refund.

Several days after I receive a refund, FedEx found my lost package and delivered it.

Now I have the package, and the refund, and I want to pay eBay the amount that would be due. The amount wouldn’t go to the seller because they’ve been paid, it’s eBay that lost the money.

I’m trying to do the right thing because I am not a thief, and it was a large amount of money, and I bought it of my own free will so I want to pay for it

I have sent an email through the item portal twice, and an email through the refund email chain, and nobody’s got back to me.

Just to do my due diligence, how do I send an email to eBay that somebody will actually read?

The amount question is $500