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eBay
ebay.com › help › buying › resolving-issues-sellers › check-status-return-missing-item-request
Check the status of your request | eBay
If you're not happy with the seller's resolution (for example, the seller accepted your return request but hasn't provided a return shipping label), you can ask us to help. Don't wait too long though. Requests that show no activity for 21 business days are closed automatically.
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EBay
community.ebay.com.au › t5 › Ask-a-member › Print-return-label-not-showing › td-p › 2279817
Solved: Print return label not showing - The eBay Community
September 9, 2023 - Yes seller ageeed to the return, but wanted me to post back the faulty item, then he would refund shipping and purchase.. But there was no option showing to print the Ebay shipping label.. So today I contacted Ebay and they will email me a prepaid label and charge it to the seller.
Discussions

eBay says a return label was sent to me but I can't find it?
Did the seller already refund you? If they did, you won’t be able to access the return label anymore. I’ve had this issue before. If you haven’t been refunded yet contact ebay and see if they can help. More on reddit.com
🌐 r/Ebay
16
3
January 22, 2022
What happens if seller doesn't send a return label?
If the seller does not provide a return label or refund you directly, return to your case and ask eBay to "step in" and refund you when that option appears. More on reddit.com
🌐 r/Ebay
23
1
September 6, 2023
eBay Return - buyer “unable” to print return label & eBay has asked me to provide one instead?

Oh God what a headache!!!

Your buyer sounds like a scammer who knows how to take advantage of certain eBay policies to try to get you to give up and just refund (which I'm glad you're not doing).

I'm curious to also know what others have to say about this.

Sorry this happened to you :-(

More on reddit.com
🌐 r/Ebay
14
15
January 1, 2019
Cant print return label, not sure what to do

Call eBay.

I'm a seller and had this happen on a return recently, eBay told me that this was an issue and I would have to purchase another label and send it to the buyer via PDF.

I just refunded the person and asked them to donate the jacket to someone in need.

More on reddit.com
🌐 r/Ebay
4
2
December 21, 2018
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Rollo
rollo.com › home › tips › the best label printer for ebay & your store
The Best Label Printer for eBay & Your Store - Rollo
Rollo Wireless Label Printer X1040
Some sellers might not have access to a printer and might ask, “Can USPS print my label from eBay?” or “How to print a shipping label on eBay without a printer?” In these scenarios, after purchasing a shipping label on eBay, you can take your package to a local USPS store where they can print the label for you. However, this involves an additional step and can be time-consuming. Without a printer, questions like “How do I get a return ... The Rollo Wireless Printer is an inkless thermal shipping label printer designed for fast, professional‑grade shipping and labeling. With over-the-air update
Rating: 5 ​
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TikTok
tiktok.com › discover › how-to-upload-a-return-label-on-ebay
How to Upload A Return Label on Ebay
August 11, 2025 - Good quality at good prices🌟 All creator-tested, shopper-approved, you’ll actually love · Celebrate Super Brand Day on TikTok Shop! Discover the biggest brands and their best deals of the year—exclusively on TikTok Shop · Beachwaver’s Super Brand Day is here from May 20–26, and ...
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COMMERCE CANAL
commercecanal.com › commerce-canal-whats-new › how-to-handle-ebay-returns
How to Handle eBay Returns — COMMERCE CANAL | Amazon Partner
April 25, 2025 - Navigating eBay returns efficiently is crucial for maintaining customer satisfaction and ensuring smooth operations. This guide highlights the eBay returns policy, explaining how sellers can manage refunds and utilize eBay returns labels to simplify the logistics of returned items. Furthermore, unde
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JustAnswer
justanswer.com › email › imgj0-i-m-trying-print-return-shipping-label-getting-we.html
How to Print eBay Return Shipping Label: Troubleshooting & Solutions
January 28, 2022 - Return shipping label button shows technical error; printing fails from email links or eBay site.
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Quora
quora.com › I-want-to-return-something-on-eBay-and-the-seller-approved-the-return-but-won-t-send-me-the-shipping-label-Is-there-another-way-to-access-it
I want to return something on eBay and the seller approved the return but won’t send me the shipping label. Is there another way to access it? - Quora
Answer (1 of 6): It would depend on whether the return was done by automation And if the return was a change my mind situation or a defective product. Unless the seller offers free returns regardless then based on what the issue is depends on who pays the return shipping cost. If the product is d...
Find elsewhere
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eBay
community.ebay.com › t5 › Returns › Says-I-have-return-label-in-email-can-t-find-it › td-p › 31807447
Says I have return label in email, can't find it - The eBay Community
April 28, 2023 - If you're not sure, click "Contact eBay on Messenger" at Facebook here, leave your name, email, zip code, and tell eBay you need a return label. ... If direct email, it would be an attachment. If message...go back to resolution center...label is probably there. ... I got an email saying I had a return label, clicked it and it just showed me the return address to send back to.
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United States Postal Inspection Service
uspis.gov › news › scam-article › brushing-scam
Brushing Scam – United States Postal Inspection Service
Do not be swindled or talked into paying for it. ... If marked with a return address, and it is UNOPENED, you may mark it “RETURN TO SENDER” and USPS will return it at no charge to you.
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EBay
community.ebay.com › t5 › Shipping › No-Option-for-Seller-To-Purchase-Return-Shipping-Label-on-Return › td-p › 32042501
No Option for Seller To Purchase Return Shipping Label on Return Request from Buyer
April 30, 2024 - The options given are 1. Upload your own label (purchased from an outside vendor) 2. Confirm we already sent a label or 3. Confirm you can't send a label (within that option you then have to select why - reasons are all related to weight/size etc. nothing about there is "no option to purchase one on eBay") I have called eBay multiple times and I keep getting different answers, however, each one always ends in me being told that I have to purchase a return shipping label and send it to the buyer or eBay will just refund the buyer the money and I will not get my stuff back.
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FedEx
fedex.com › en-us › shipping › returns.html
Returns - Shipping Labels and Drop Off Locations | FedEx
Download the FedEx® Mobile app, visit our label creator from a browser, or visit a FedEx Office or other participating FedEx location. ... Many FedEx locations can help you create a return label in-store.
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eBay
ebay.com › help › selling › shipping-items › labels-packaging-tips › buying-printing-shipping-labels
Printing and canceling shipping labels | eBay
Select Print Labels. ... USPS typically requires a Shipment Confirmation Acceptance Notice (SCAN) form to scan 5 or more packages at the pickup or drop-off location.
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EBay
community.ebay.com › t5 › Ask-a-Mentor › Return-Label-not-showing-in-view-return-details › td-p › 33493213
Solved: Return Label not showing in “view return details” - The eBay Community
January 19, 2023 - The seller has agreed a return and to pay for postage. However following the eBay process there is no label to print within view return details. It just shows that a refund is agreed but no further detail on a postage label. Almost feels like the app or eBay system is broken or glitched in ...
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eBay
ebay.com › help › buying › returns-refunds › returning-item
Return an item for a refund | eBay
If you're responsible for purchasing the return shipping label, make sure you use a tracked service and add the tracking number to your return request.
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Reddit
reddit.com › r › Ebay
r/Ebay
January 25, 2008 - Well today, got some free time to think about it, and I reached out to the seller explaining I got postage due. He sends me screenshots and I realize, he paid for a USPS Media Mail label when he should not have. As I said, I admittedly didn’t look into shipping because I assumed that it was correct.
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EBay
community.ebay.com › t5 › Shipping › Return-shipping-label-not-loading › td-p › 34451751
Return shipping label not loading - The eBay Community
May 8, 2024 - Contact eBay and let them know you don't have a return label. Social Media is probably your BEST choice for eBay's assistance. 6AM to 6PM PT - 7 days a week ... Try clearing your browser's cache and try the link again.
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eBay
community.ebay.com › t5 › Returns › Unable-to-open-return-label › td-p › 34269222
Unable to open return label. - The eBay Community
February 6, 2024 - ... If you actually purchased while signed in to a different eBay account, you will have to sign back in that account to deal with the purchase. If none of that helps, follow lakefor94's suggestion of contacting eBay directly via social media ...
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Reddit
reddit.com › r/ebay › ebay says a return label was sent to me but i can't find it?
r/Ebay on Reddit: eBay says a return label was sent to me but I can't find it?
January 22, 2022 -

I bought an electronic item that was listed as used. When I recieved it, it had several issues that made it unusable. I started a return request even though the seller had no returns accepted on the listing because I wasn't really sure how else to approach it (I'm pretty new to eBay.) The seller accepted the return and I recieved this message from eBay: https://i.imgur.com/zZ5Jceb.jpg

I'm admitedly very stupid, but I'm not sure how I'm supposed to gather a return shipping label from this message. When I click on "see return details," I get taken to this screen which also doesn't have a tracking label: https://i.imgur.com/h7urt6f.jpg

I've never returned something through eBay so I'm not really sure if I'm doing something wrong here. Any help is appreciated.