eBay
ebay.com › help › buying › returns-refunds › returning-item
Return an item for a refund | eBay
This means that you can return ... in new window or tab. Select Return this item from the menu on the right. Select your reason for the return and enter a comment about why you're returning it....
eBay
export.ebay.com › en › seller-performance › transactions › how-returns-work
How returns work
This will shorten the processing time of the return, help sellers manage returns more efficiently, and reduce the likelihood of defects should the buyer ask eBay to step in to help with a case. For the following return reasons, sellers have the opportunity to review and approve the return, enabling them to handle the issue directly with the buyer:
What do you sellers do about buyers 'i just dont like it' return requests?
With returns, i don't give people much trouble. I eat the loss then relist and resell. It's not worth my time to fight over 1 return. The amount of time, effort and energy is not worth it. More on reddit.com
46
29
May 22, 2024What do you do when a buyer selects the wrong return reason?
I report buyers who return for the wrong reason, and block them. I don't know if there is anything else to do. More on reddit.com
6
5
April 19, 2024Buyer wants return, ordered by mistake on no return item
It depends on the return reason. If he chose 'ordered by mistake', I believe you can decline it.
Call eBay to double check.
More on reddit.com 15
2
March 2, 2019How do I respond to a return request? I described my item accurately in the description.
I have "no returns" selected. Sadly, this doesn't matter, and a buyer can always claim "Item not as described" and force a return. Your best bet is to accept the return, send the buyer a return label, get the item back, inspect it (some buyers might damage the item just to mess with you), and relist. Shady buyers will claim "Item not as described" in order to get a refund without having to return the item, so they get the item for free. I recommend you don't agree to this. Ask for your item back. Then relist it. More on reddit.com
60
24
March 10, 2021Videos
EBay
developer.ebay.com › api-docs › user-guides › static › post-order-user-guide › post-order-returns.html
Handling returns | eBay Developers Program
Each return starts with the buyer when, after receiving an item, they go to the eBay website and initiate a return request. So that they can respond in a timely manner, sellers must monitor their listings so they can retrieve any incoming return requests. When a buyer issues a return request, they must state the reason why they want to return the item.
eBay
pages.ebay.com › returns
eBay Returns
Most sellers on eBay offer returns, and whatever your reason, doing it is easy. ... In My eBay, find the item under Purchase history, then in More actions, choose Return this item. ... Depending on the seller's return policy, we may put you in touch with them directly. ... You’ll be issued a packing slip and shipping label. Pack the item and ship it. Check the listing’s return policy before making your purchase.
eBay
ebay.com › help › buying › returns-refunds › returns-missing-items-refunds-buyers
Returns, items not received, and refunds for buyers | eBay
It means buyers can get their money back if an item didn't arrive, is faulty or damaged, or doesn't match the listing. 13 min article ... There are several ways you can send an item back to the seller. Who pays the cost of return shipping depends on the seller’s return policy and the reason ...
Zipsale
zipsale.co.uk › blog › ebay-return-policy-for-buyers
What Is eBay Return Policy for Buyers? - zipsale
The customer has to read the listing thoroughly before purchasing. Most resellers specify that the customer is responsible for shipping costs since, in some cases, returns can be a case of customer's remorse, and resellers don't want to lose profit for this reason.
eBay
ebay.com › help › policies › ebay-money-back-guarantee-policy › ebay-money-back-guarantee-policy
eBay Money Back Guarantee policy
1 month ago - If the seller chooses to accept the return, this will then be treated as if they had offered returns in the listing. Both buyers and sellers must meet all applicable return requirements. If an item is being returned for remorse reasons, the listing states which party is responsible for return ...
eBay
ebay.com › help › buying › resolving-issues-sellers › check-status-return-missing-item-request
Check the status of your request | eBay
If your item has arrived, or you no longer want to return it, you can close your request. This lets the seller know that the issue is resolved. ... Go to your Purchases - opens in new window or tab and find the item. Select See request details in the Actions menu and then Close your request. Select your reason for closing the request from the dropdown, and add details if you want to.
EBay
community.ebay.com › t5 › Shipping › quot-Changed-my-mind-quot-and-other-return-reasons › td-p › 30170050
"Changed my mind" and other return reasons - The eBay Community
August 27, 2019 - If not, then why am I unable to issue the buyer a partial refund for return reason "Changed mind?" ... The buyer has had to have paid for the original shipping in order for you to withhold it. If your listing had 'free' shipping then you have to refund in full for remorse returns.
eBay
ebay.com › help › selling › managing-returns-refunds › handle-return-request-seller
How to handle a return request as a seller | eBay
Buyers can always submit a return request, even if your returns policy says you don't accept returns. Whether you need to accept the return depends on their reason for opening the return. If the buyer is asking to return the item because it's damaged, faulty, or didn't match your listing ...
eBay
ebay.com › help › selling › managing-returns-refunds › handling-return-requests › setting-rules-return-requests
Setting up your return policy | eBay
Select a condition that the return request needs to meet to be eligible for the rule. You can set rules based on refund amount, return reason, or item category.
eBay
ebay.com › help › selling › listings › creating-managing-listings › item-conditions-category
Item condition by category | eBay
This item may or may not be in original packaging. See seller's listing for full details · Used: The item was previously used. The item may have some signs of cosmetic wear, but it is fully operational and functions as intended. This item may be a floor model or store return that was used.
eBay
ebay.com › sellercenter › protections › returns
Returns | Seller Center
If a return shipping label isn't ... off eBay. The party responsible for the cost of the return shipping label depends on your returns policy and the buyer’s reason for returning the item. Sellers are required to pay for return shipping if the buyer claims the item they received arrived damaged, is faulty, or doesn’t match the listing...
Business Insider
businessinsider.com › business insider › investing › 6-figure ebay veterans who have been on the platform for 20 years explain how to make money reselling items
6-figure eBay veterans who have been on the platform for 20 years explain how to make money reselling items
3 weeks ago - Ogunsunlade has also learned that to be competitive on a site like eBay, offering a return policy "is necessary." Strong reviews, which can be earned through good communication and fast handling times, are also essential, he said. "Just as with anything you purchase, you want to see the feedback.
Ken Rockwell
kenrockwell.com › tech › ebay › returns.htm
How to Win at eBay: Returns
Home Donate New Search Gallery Reviews How-To Books Links Workshops About Contact · How to Win at eBay: Returns © KenRockwell.com. All rights reserved
Reddit
reddit.com › r/ebay › what do you sellers do about buyers 'i just dont like it' return requests?
r/Ebay on Reddit: What do you sellers do about buyers 'i just dont like it' return requests?
May 22, 2024 -
Hey there, as the title says, what do you sellers do when a buyer receives the item, and instantly makes an ebay dispute and return request and in the reason for they write 'i just don't like it'
The reason I ask is surely the seller is then in a position of financial loss due to the cost of return postage, packaging, time and effort? And ebay should not be putting sellers in such a position? I mean, what if all buyers on ebay bought an item, looked at it, and returned it because they don't like it? Did the listing not explain things clearly enough? Were the listing pictures not enough for the buyer to make a purchase choice? What is the point in even writing a description and adding photos, when the seller should just put basic words and let the ebay return process rule.
If a seller lists an item as 'returns not accepted' does this make the slightest bit of difference?
How does a seller list an item which states that if the buyer wishes to return the item they must pay the return post fee?
Thanks for listening :)
Top answer 1 of 17
68
With returns, i don't give people much trouble. I eat the loss then relist and resell. It's not worth my time to fight over 1 return. The amount of time, effort and energy is not worth it.
2 of 17
50
Best way to deal with it is suck it up and accept the return, relist the item and add the buyer to your block list. It used to bother me but now I've accepted there are many idiot buyers on eBay.
Reddit
reddit.com › r/ebay › what do you do when a buyer selects the wrong return reason?
r/Ebay on Reddit: What do you do when a buyer selects the wrong return reason?
April 19, 2024 -
I offer free returns, which may be dumb but whatever, I’m customer service oriented.
So it grinds my gears when someone selects one of the INAD reasons to return an item and the comment is literally ‘just didn’t like it’. LIKE BRO YOU CAN SELECT THAT AS A REASON. Is there a way to get this to not negatively impact my metrics?
eBay
ebay.com › help › selling › managing-returns-refunds › refunding-buyers
Refunding buyers | eBay
How to handle a return request as a sellerYou can choose whether to accept returns if a buyer changes their mind about a purchase. However, if an item arrives damaged, doesn't match the listing description, or if the buyer receives the wrong item, you'll generally need to accept the return.4 ...
eBay
ebay.com › help › returns-refunds
Returns and refunds | eBay
How to handle a return request as a sellerYou can choose whether to accept returns if a buyer changes their mind about a purchase. However, if an item arrives damaged, doesn't match the listing description, or if the buyer receives the wrong item, you'll generally need to accept the return.4 ...
eBay
ebay.com › help › buying › returns-refunds › start-return › return-shipping
Return shipping for buyers | eBay
The seller pays for return shipping if they offer a free returns policy or if the item was damaged, faulty, or doesn't match the listing description.