Dear Paulette Erunez,
Good day! Thank you for posting to Microsoft Community. We are happy to assist you.
In order to understand your query and provide possible solutions, May I please double confirm if you are referring the tracking feature for read recipient?
- Could you please provide us with the screenshot of your Outlook version details and the icon you add on the ribbon? See What version of Outlook do I have? - Microsoft Support
I look forward to your response.
Thank you for your precious time. Have a nice day.
Sincerely,
Libeamlak | Microsoft Community Moderator
Hi everyone, I'm looking for software to track emails on Outlook Microsoft 365 so I can confirm that the ones I send are received and also that they don't end up in spam. Can you recommend one that is reliable? Thanks to those who answer me
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Dear Paulette Erunez,
Good day! Thank you for posting to Microsoft Community. We are happy to assist you.
In order to understand your query and provide possible solutions, May I please double confirm if you are referring the tracking feature for read recipient?
- Could you please provide us with the screenshot of your Outlook version details and the icon you add on the ribbon? See What version of Outlook do I have? - Microsoft Support
I look forward to your response.
Thank you for your precious time. Have a nice day.
Sincerely,
Libeamlak | Microsoft Community Moderator
Hello, yes this is the version I have:
And this is the icon I am seeing on my end:
Hey everyone!
I’ve been experimenting with a bunch of email tracking tools lately, mostly to see which ones are actually useful for cold outreach and sales follow-ups.
I mainly use Gmail, so I focused on extensions that can track opens (and sometimes clicks) without requiring a huge CRM setup. Some are super basic, others come with all sorts of features (some helpful, some just overkill).
So I figured I’d start a list of the best tools to track email opens and clicks - especially for freelancers, founders, and small sales teams who just need something simple and effective.
I’ve tested a handful myself and did a deep dive across Reddit and blogs. Here’s a quick breakdown of a few options I found solid:
1. Mailtracker (Gmail)
A lightweight Chrome extension for Gmail. No branding, unlimited tracking, and no need to sign up. It’s been great for quick visibility without the usual bloat of sales platforms.
2. MailSuite (Gmail)
One of the most popular free options. Adds the double-check mark when emails are opened. The free version includes MailSuite branding unless you upgrade.
3. Yesware (Gmail & Outlook)
Geared toward sales teams. Includes tracking, templates, scheduling, and even Salesforce integration. A bit heavy if you just need tracking.
4. Mixmax (Gmail)
Combines email tracking with sequences, templates, and scheduling. Great if you’re doing volume outreach and want everything in one place.
5. Streak (Gmail)
More of a lightweight CRM inside Gmail, but includes open tracking as part of the package. Helpful if you want to track deals without leaving your inbox.
Feel free to add more tools in the comments, always happy to update the list! Let’s get into it 👇