Same thing happened to me. Was playing FFXIV both monitors froze then went black. I rebooted and only main monitor was working and RX 9070 XT showed disabled. Tried to enable it and got error 31 and it wouldn't enable. Tried to run AMD adrenalin and it went into an endless loop of saying incompatible and reinstalling over and over. I redownloaded it from your link and it reinstalled and all is well! Answer from KhaotickAkaria on reddit.com
Reddit
reddit.com › r/amdhelp › this device is not working properly because windows cannot load the drivers required for this device. (code 31)
r/AMDHelp on Reddit: This device is not working properly because Windows cannot load the drivers required for this device. (Code 31)
February 8, 2022 -
I recently notice my gpu having problems so i checked the device manager and i see the driver disabled because it had a error when the pc starts up, cant start amd software, and when i enable it, it says This device is not working properly because Windows cannot load the drivers required for this device. (Code 31), i reinstalled the drivers and factory reset them, but, i keep having to reinstall the drivers, any help?
Top answer 1 of 34
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I keep on getting this, every time Windows 11 updates. The Drivers unload and defaults back the Microsoft Display Driver. Sure Uninstalling and re-installing the drivers work. But I shouldn't have to go through this every month. Please sort your shit out AMD.
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Leaving this for my steps if anyone runs into this. Crashed while playing a game, both monitors went black and after a while one was connected and I was able to restart from there. On reboot, right monitor is not picking up my gpu (5700) but the left monitor is fine. Swapping cables does nothing. Initially I tried running the AMD Software: Adrenalin Edition app i had on my pc to reinstall drivers and all that, access denied pops up and says something is incompatible. Device manager has initial status of my GPU as disabled with Code 22. I reenable it and it is now listed as Code 31. I shut my pc off for like 5 mins to let my dog out, relaunch it and still have the error. Reinstall the AMD Software: Adrenalin Edition app from the website ( AMD Software: Adrenalin Edition™ Application - download link) Download works fine and suddenly my right monitor recognizes the gpu again and functions as normal.
Microsoft Support
support.microsoft.com › en-us › topic › error-codes-in-device-manager-in-windows-524e9e89-4dee-8883-0afa-6bca0456324e
Error codes in Device Manager in Windows - Microsoft Support
This device is not working properly because Windows cannot load the drivers required for this device. (Code 31)
error code 31 for gpu - PCPartPicker
So basically, I will play a game ... "error 31" which says windows can't load my drivers · So not GPU related. Overheating would throttle down to idle under 20mhz which is extremely noticeable before thermal locking the card with an overheat warning. AMD's done a fairly decent job with giving a reason why a card crashes so long as the system has time to properly log the failure for an error code... More on pcpartpicker.com
Microsoft Basic Display Adapters error 31
Here is the fix I used to resolve the same problem of the error code 31 on the Microsoft Basic Display Adapter found in Windows Device Manager. More on learn.microsoft.com
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August 9, 2023A posible fix for error 31
If your Error 31 is while installing the AMD Driver here is a good tech site on how to troubleshoot AMD Error 31: https://www.simplymac.com/tech/amd-radeon-error-code-31 More on pcforum.amd.com
error code 31
Hi. I recently faced a graphics card problem in means that Win 10/8.1 does not recognise it and shows error code 31 or 43 in a Device manager. I tried to update drivers many times and reinstall Windows and all invain. I have an HP Pavilion g6 with Core i3 2330M and AMD Radeon 7400M graphics... More on forums.tomshardware.com
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October 25, 2016What are the symptoms of graphics device driver error code 31?
Symptoms of this error can include system crashes, freezes, and display problems.
sharkyextreme.com
sharkyextreme.com › graphics-device-driver-error-code-31
Graphics Device Driver Error Code 31: Causes and Solution - ...
Can replacing hardware components fix graphics device driver error code 31?
Yes, in some cases, replacing hardware components such as the graphics card can fix graphics device driver error code 31.
sharkyextreme.com
sharkyextreme.com › graphics-device-driver-error-code-31
Graphics Device Driver Error Code 31: Causes and Solution - ...
Can I roll back my graphics device driver to fix error code 31?
Yes, rolling back your graphics device driver to a previous version can sometimes fix error code 31.
sharkyextreme.com
sharkyextreme.com › graphics-device-driver-error-code-31
Graphics Device Driver Error Code 31: Causes and Solution - ...
Videos
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Intel
intel.com › product support › wireless › intel® wi-fi 6 products
Error Code 31 Encountered in Device Manager from Intel® Wireless...
Error message: “This device is not working properly because Windows cannot load the drivers required for this device. (Code 31)” encountered in device manager from Intel® Wireless Bluetooth® device.
PCPartPicker
pcpartpicker.com › forums › topic › 462923-error-code-31-for-gpu
error code 31 for gpu - PCPartPicker
So basically, I will play a game for around 30 mins, and then my pc will restart and an error for my gpu will show up, "error 31" which says windows can't load my drivers · So not GPU related. Overheating would throttle down to idle under 20mhz which is extremely noticeable before thermal ...
Intel
intel.com › product support › graphics
Resolve Error Code 31 for Intel® Graphics
Microsoft* recommends reinstalling your Graphics Driver to resolve Code 31 errors, as per this article: Error codes in Device Manager in Windows. We recommend performing a clean install of the latest graphics drivers provided by the system ...
Top answer 1 of 5
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Here is the fix I used to resolve the same problem of the error code 31 on the Microsoft Basic Display Adapter found in Windows Device Manager.
The conditions I was working with, Hardware installed:
- Ryzen 7 7800X3D (CPU)
- Gigabyte RTX 3070 Ti (GPU)
The drivers from the GPU were all up to date.
The attempt to reinstall drivers via Device Manager failed, same error 31 code.
My CPU has integrated graphics, so I went to AMD website support page for that CPU
(see URL: https://www.amd.com/en/support/apu/amd-ryzen-processors/amd-ryzen-7-processors/amd-ryzen-7-7800x3d )
I downloaded their Auto-Detect and Install tool for my windows version and installed it.
Using that tool, it detected all the AMD related hardware and installed all the AMD drivers I required. When that finished, the Microsoft Basic Display Adapter driver that was in error, was removed, replacing it with the drivers for my CPU (AMD Radeon Graphics drivers).
A reboot was required to complete the install.
This fix showed the error was due to the missing CPU display drivers, not the GPU drivers. My CPU has integrated graphics, and thus, required the necessary drivers for it to work with my windows version.
My BIOS would adjust settings to work accordingly since I do have a dedicated video card (GPU).
Hope that clears it up for you. :)
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Hi Parker,
I am Dave, I will help you with this.
If you are seeing the Microsoft Basic Display Adapter listed in Device Manager, that means you have no graphics drivers installed, that current driver is only used when you are installing Windows.
Go to the support page for your PC on the manufacturers website, then from there, download and install the version of graphics drivers they provide.
Sharky Extreme
sharkyextreme.com › graphics-device-driver-error-code-31
Graphics Device Driver Error Code 31: Causes and Solution - SharkyExtreme
June 23, 2023 - Rolling back the graphics device driver update can help resolve Error Code 31. Suppose you recently updated your graphics driver and started experiencing this error. In that case, try rolling back the driver to the previous version.
AMD Community
pcforum.amd.com › s › question › 0D5KZ00000qUgK60AK › a-posible-fix-for-error-31
A posible fix for error 31
May 20, 2025 - I have been dealing with error 31 for 5 days, I have an Asus Rog Strix Rx 5700xt and I downgraded the drivers and everything, I tried different components, the viable solution I found was to update the bios of my motherboard a520m and format my os (Windows 11), I share my experience for anyone who is dealing with the same problem, I remain attentive to your possible fixes for error 31, everything helps to help others.
JustAnswer
justanswer.com › computer › 4o0ex-fix-code-31.html
How do i fix a code 31
Check for Windows updates to ensure compatibility. Corrupted registry entries can also cause this; use a trusted registry cleaner cautiously. Restarting the system after these steps often resolves the issue.
Zappedia
zappedia.com › home › how to fix graphics device driver error code 31?
How to Fix Graphics Device Driver Error Code 31?
July 31, 2024 - The primary cause of Error Code 31 is a corrupt or outdated graphics driver.
Tom's Hardware Forum
forums.tomshardware.com › home › software › windows 10
error code 31 | Tom's Hardware Forum
October 25, 2016 - Hi. I recently faced a graphics card problem in means that Win 10/8.1 does not recognise it and shows error code 31 or 43 in a Device manager. I tried to update drivers many times and reinstall Windows and all invain. I have an HP Pavilion g6 with Core i3 2330M and AMD Radeon 7400M graphics...
JustAnswer
justanswer.com › laptop › nvft2-correct-code-31-issue-device-not-working.html
How to Fix Code 31: Device Not Working Properly in Windows
WiFi connections not visible and device manager showing code 31 driver errors.
Wikipedia
en.wikipedia.org › wiki › Low-density_parity-check_code
Low-density parity-check code - Wikipedia
April 20, 2026 - Low-density parity-check (LDPC) codes, also known as Gallager codes, are a class of error-correction codes first proposed in 1960. Together with the closely related turbo codes, they have gained prominence in coding theory and information theory since the late 1990s.
Revenera
community.revenera.com › s › article › device-manager-shows-error-code-31-with-the-use-of-difxdriverpackageinstalll-driver
Device Manager Shows Error Code 31 with the use of DifxDriverPackageInstalll Driver.
Problem: Code 31: This device is not working properly because Windows cannot load the drivers required for this device. When authoring an installer using Windows Installer technology InstallShield uses Microsoft´s Driver Install Frameworks Tools (DIFxApp) to install PnP Function Drivers or ...
TechViral
techviral.net › home › computer
How To Fix Code 31 Errors In Windows 10
April 2, 2020 - The full error message reads, “This device is not working properly because Windows cannot load the drivers required for this device. (Code 31)”. Users usually get the error message while checking the device driver status, but it also occurs ...
The Windows Club
thewindowsclub.com › the windows club › fix network adapter code 31 error on windows 11/10
Fix Network Adapter Code 31 error on Windows 11/10
February 5, 2025 - Fix This device is not working properly because Windows cannot load the drivers required for this device. (Code 31) Network Adapter issue.
Super User
superuser.com › questions › 1058278 › code-31-windows-cannot-load-the-drivers-for-some-portable-devices
Code 31 (Windows cannot load the drivers) For Some Portable Devices - Super User
March 28, 2016 - This device is not working properly because Windows cannot load the drivers required for this device. (Code 31) Object Name not found. Looking down the log I can see the following error (DriverFrameworks-UserMod:10110 then 10111) related to ...
ESPN
espn.com.au › nba › recap › _ › gameId › 401811051
Suns 135-103 Thunder (13 Apr, 2026) Game Recap - ESPN (AU)
April 12, 2026 - Expert recap and game analysis of the Phoenix Suns vs. Oklahoma City Thunder NBA game from 13 April 2026 on ESPN (AU).
TechLoris
techloris.com › fixes › how to fix windows code 31 error – full repair guide
How to Fix Windows Code 31 Error - Full Repair Guide
May 23, 2023 - Error code 31, also known as the “missing drivers” error, can occur on Windows computers running version 10, 8, or 7 of the operating system. This error occurs when the appropriate driver is not found, preventing the program from being installed ...
Compuchenna
compuchenna.co.uk › how to fix error code 31
How to Fix Error Code 31
March 26, 2020 - Error code 31 occurs when the operating system prevents a device driver from loading.