I've been buying cards and lately they've been sent with "ESUS" tracking numbers. They're all sent from within the US. They always say "Delivered" but they're never delivered that day. They don't say delivered to my address but just to my zip code.
Usually they show a day later, but I had an order that said delivered on Wednesday and it's still not here. What can I do? I have no clue what carrier to contact because it's so vague with the tracking number.
That is eBay's standard envelope tracking. They don't get scanned upon delivery, so the delivery date is estimated based on the time they get scanned at the destination post office. Many times it's a few days off. Since the tracking number is proprietary to eBay, USPS won't be able to help with it, so if it doesn't show up you'll have to file a claim through eBay and get a refund.
eBay takes awhile to update the tracking on the site.
Tracking is not through USPS, it is with EasyShip. You can get more current and accurate tracking on the EasyShip website:
https://parcelsapp.com/en/carriers/easyship
Hi All. I know this has been discussed like crazy. Any feedback is appreciated. Bought a single basketball card that showed delivered on 1/24. Never received. Only shows delivered to my zip. Reached out to the seller who said to check with the post office. I haven’t done this yet. Since they don’t provide the tracking for these parcels can they only tell me the GPS location of delivery? If post office can’t help, how long do I wait before submitting a did not receive claim? I’m willing to wait longer if it takes a few weeks. It’s only an $8 card so I’m not freaking out but it’s annoying and I want to know how best to handle this if it happens again. Thanks. EDIT: Received. Thanks All!