UPDATE FOR CLARITY: I already tried creating a new account with that email; the order doesn’t appear in the account even though they’re under the same email. Furthering the issue.
and before you comment “you’re so dumb for doing this!” I know. Thank you, Reddit. Stay golden.
UPDATE FOR THE CURIOUS: it was $💸💸💸💸 because it was a Monica Blue Olympia. I type on my typewriter as a performance artist for a living so it was going to be well worth the money.
A RESOLUTION? I figured out thanks to one of the comments that the order had attached itself to an old account of mine that I thought was inactive. Once I finally found the order under that account I reached out to the seller (again) and this time they promptly responded with an update that they had been communicating with customs and that my Monica should be here within 48 hours! I told them I would wait 48 more hours. Will update again if I ever see the thing. Thanks for everyone that was helpful 😅
THE END: indeed my Monica has ARRIVED all the way here in Florida from all the way in Turkey! And she’s in perfect condition and typing and I just can’t wait to take her on the road! Thanks again for everyone’s help and even for your curiosity. 🤓
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So I bought a typewriter, checked out as “a guest”, the seller said the item shipped, but the thing never arrived. I tried reaching out to seller: no response in a week. So I go to open a case and the site won’t let me open one because “the order isn’t attached to an account”. PLEASE HELP! SO MUCH money at stake 😅
I tried calling Etsy (HA! As if anyone gives out their number any more). I literally can’t file a case which is the only way to speak to someone
Hello, one of my customers purchased as a guest but how do I share his tracking information with him and let him know that the product has been dispatched? Or will Etsy notify him?
He did provide his email address so I don’t know whether to send an email or whether Etsy will do that. This is my first physical item order so that’s why I’m somewhat lost
TIA 🌸
Hello, this may be a question that has been asked before but I was researching and didn't see anything about it. I placed an order on Etsy and I thought I was signed into my account but I wasn't. How would I be able to track the package or get information about my order? Thank you in advance!