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My theory is thatit is because Evri and DPD are proactive in asking for reviews. Well, when I use Evri, Evri asks me in an e-mail to give a review, and because any deliveries are done by a named person, usually the same one, I tend to givethe review in case it gives him Brownie points. I might give a review to an energy supplier, but only once a year at most. I wouldn't for RM, as I think the posties are employees,and RM never asksme for reviews anyway. DPD might do what Evri does and ask for reviews. Answer from tmstms on reddit.com
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Trustpilot
ca.trustpilot.com › home › business services › shipping & logistics › logistics service › evri reviews
Evri Reviews | Read Customer Service Reviews of www.evri.com
1 week ago - Alastair who is our delivery driver is great. Always polite and helpful. Goes above and beyond. Getting hold of EVRI for help whole different story. No idea of where the parcels are and know les...
Address   GB
(4.1)
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Evri
evri.com › evri-reviews
Evri Reviews: Customers rate their experience as Great
Evri reviews as GREAT at 4.2 out of 5 on Trustpilot, with over 3.6 million 5-star ratings. Whether you’re sending a single package, multiple orders, or making a return, our courier services cater and scale to your every need. We even deliver for most of the UK’s top brands including eBay, ...
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Are the Evri trustpilot reviews real?
My theory is thatit is because Evri and DPD are proactive in asking for reviews. Well, when I use Evri, Evri asks me in an e-mail to give a review, and because any deliveries are done by a named person, usually the same one, I tend to givethe review in case it gives him Brownie points. I might give a review to an energy supplier, but only once a year at most. I wouldn't for RM, as I think the posties are employees,and RM never asksme for reviews anyway. DPD might do what Evri does and ask for reviews. More on reddit.com
🌐 r/AskUK
69
48
November 29, 2023
Evri hiding from poor ratings on Trustpilot because of review fraud
Seeing as the earliest review is from 2009, I'd say they carried their previous Hermes reviews with them under their new name. More on reddit.com
🌐 r/britishproblems
14
15
January 3, 2022
Customer lying in reviews : r/Evri
🌐 r/Evri
My evri reviews as a courier.
It really is down to your actual courier! Mine is brilliant, same time every day without any problems at all. More on reddit.com
🌐 r/Evri
9
13
January 25, 2025
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Reviews.io
reviews.io › company-reviews › store › evri.com
Evri Reviews - Read 6,555 Genuine Customer Reviews | evri.com
Evri
Evri has collected 6555 reviews with an average score of 1.08 What went right?? Absolutely awful company. On November 14th I bought a pair of boots from Debenhams. On November 15th I received an email from Evri advising that they had ny parcel. When the tracking hadn't updated after a day or two, I contacted the customer service department, after several email exchanges, I was eventually told that the parcel was 'lost ' at their depot, despite advising that extensive searches had been made to locate it. Was told to contact the retailer Debenhams, another awful company, who took almost 2 weeks
Rating: 1 ​
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Indeed
uk.indeed.com › companies › evri
Working at Evri: 1,138 Evri Reviews | Indeed.com
Working at Evri as a delivery driver has been a mixed experience, but overall, it’s not very positive. The job can be stressful due to poor organization and constant confusion with routes and parcels.
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Sitejabber
sitejabber.com › news › news other › evri
Evri Reviews - Read 473 Customer Reviews of Evri | Sitejabber
Evri has a rating of 1.3 stars from 473 reviews, indicating that most customers are generally dissatisfied with their purchases.
Find elsewhere
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Trustpilot
trustpilot.com › home › business services › shipping & logistics › logistics service › evri reviews
Evri Reviews | Read Customer Service Reviews of www.evri.com | 2 of 147,833
2 weeks ago - Had 2 parcels delivered by Evri this week. The first ... Package soaking wet, had been opened , taped up and missing item. ... The delivery was on time and in good condition. Helpful, polite and friendly. Very good service. ... Was kept informed and satisfactory delivery. Thank you. ... Anyone can write a Trustpilot review.
Address   GB
(4.1)
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Indeed
uk.indeed.com › companies › evri couriers
Working at Evri Couriers: 842 Evri Couriers Reviews | Indeed.com
Stressful, underpaid (if any pay) Completed my 4 days at Evri and was told I’d receive my money after the four days where completed still havnt received anything .
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Reviews.io
reviews.io › company-reviews › store › evri.com › insights › delivery
Evri Delivery Reviews | Read genuine reviews on Evri delivery
Six days later and I'm still waiting. Tracking has been saying it's on it's way for day's now. The truth is my item is not out for delivery and I'm being fobbed off. No customer service human to speak too. I've now asked Amazon for a refund. Evri needs to be shut down as it's not fit for purpose.
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Glassdoor
glassdoor.co.uk › reviews › evri
Evri Reviews: What Is It Like to Work At Evri? | Glassdoor
October 24, 2025 - What Evri locations have received the highest employee ratings? ... Users say... "It is good pay and very flexible." (in 65 reviews); "great for people who've lost jobs/furloughed" (in 51 reviews); "The people and the team are great and make it a fun place to work."
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Trustpilot
trustpilot.com › home › business services › shipping & logistics › courier service › international.evri.com reviews
Read Customer Service Reviews of international.evri.com
2 weeks ago - Waste of time putting instructions and even giving feedback via the Evri app to rate the driver as it's the same old each time. Puts me off ordering from online retailers that use this shambles of a delivery service. Not even worth one star, more like ZERO! FYI the creepy hand and my drive is not sufficient proof of delivery! ... Claim your profile to access Trustpilot’s free business tools and connect with customers.Get free account · Anyone can write a Trustpilot review.
Address   GB
(1.3)
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Trustpilot
uk.trustpilot.com › home › business services › shipping & logistics › courier service › everi reviews
Everi Reviews | Read Customer Service Reviews of everi.com
8 hours ago - They responded quickly to my review and gave me the phone number and contact details. When I tried to phone... See more ... The worst company ever. have sent two parcels this year with them, the first one they destroyed. the second one has been stuck for 2 weeks with no movement. trying to get an answer is like some dys... See more ... Here we go again!!! Evri meant to call me today regarding confirmation of a delivery of my parcel but not to my address even if it was delivered in the first place to someone else!!?
Address   US
(1.1)
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eBay
community.ebay.co.uk › t5 › Postage › Complaints-about-Evri-please-stop-using-them-they-may-be-cheap › td-p › 7728392
Complaints about Evri, please stop using them, they may be cheap but they don't deliver
December 14, 2024 - I am yet again awaiting a package costing over a 100.00 and being resold as part of another set of items. three days after its last due date its not here and tracking has stopped, you dont know where it is, just the intended date and delivery but marked as delayed. This has happened so many times that now I pre empt and ask sellers not to send via Evri and if they have, as soon as it is delayed I start asking, using all the email address I have for Evri and eBay providing the tracking numbers.
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Evri
evri.com › complaints-procedure
Complaints Procedure | Evri
Access this page for information on how to submit a complaint to Evri
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EBay
community.ebay.co.uk › t5 › Seller-Central › Evri-is-the-worst-of-the-worst-delivery-company-i-nearly-lost-my › td-p › 7470021 › page › 3
Evri is the worst of the worst delivery company i nearly lost my business on other selling platform
August 26, 2023 - but the dishonesty side of it would apply to all couriers of any type and still EVRI have the worst reputation. ... If you assume that like minded customers leave reviews on Trustpilot - EVRI ranks 2nd best behind DPD out of these six and Royal Mail 5th a long way behind and Evri have by far the most reviews (4,214,280) so it may be that being the most reviewed that you will see more complaints but also more 5 star reviews
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Indeed
uk.indeed.com › companies › evri › employee reviews
Working as a Delivery Driver at Evri: 88 Reviews | Indeed.com
Evri have deducted my pay 3 times in two years, they have lost some very good drivers as they deducted there pay so they left, there the only company I know that will deduct pay because they have increased there parcel volume, they also would never...Show more
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Evri
evri.com
Evri | Cheap Parcel Delivery & Courier Service UK
We provide delivery services for most of the UK's top retail brands including Next, ASOS, boohoo, Missguided, PrettyLittleThing, John Lewis, Debenhams, eBay and Amazon.skip reviews
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The Telegraph
telegraph.co.uk › business › 2025 › 10 › 22 › evri-named-uks-worst-delivery-company-third-year-running
Evri named UK's worst delivery company for third year ...
October 22, 2025 - Thank you for your interest. Unauthorised access is prohibited. To access this content, you must have prior permission and a valid contract. Please contact our team at [email protected] to discuss licensing options · If you are a Telegraph Subscriber, please contact customerservic...
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Evri
evri.com › careers › be-a-courier
Evri | Self-Employed Courier Jobs | Apply Today to Start Delivering
Become a Evri Self-employed Courier. Earn good money, deliver parcels in your local area, work to your own schedule and enjoy a great work-life balance.