Does anyone else use Fandango booking with AMC A-list to received additional credit for paid tickets (Fathom & other excluded events).

I noticed that I hadn't received credit for either of the 2 movies I saw last week on A-list. When I messaged customer service, they informed me that the policy was updated on July 2nd, and as a result any tickets that are not paid in full at least partially paid for with real $$ no longer qualify for fanrewards credit.

I believe I see the bit they are referencing in the TOS page:

Last Updated: July 2, 2024

A “Qualifying Ticket” is a movie ticket that you purchase in a Qualifying Transaction, ...where all, or at least some portion, of that purchase is paid by you to Fandango using a credit or debit card, PayPal, credit in your Fandango account from a prior exchanged purchase, or a Fandango gift card, Movietickets.com gift card or a Fandango-eligible theater gift card (e.g., if you use a promo code then only part of that purchase can be paid for using that promo code, or if you receive a ticket from Fandango without paying Fandango because you received it as a benefit of being enrolled in a paid or free subscription or membership program then you must also pay Fandango for at least one other ticket in that transaction). If you pay 100% of the transaction with a promo code (regardless of whether it is a Discount Promo Code you obtain through this Fandango FanRewards Program, or any other promo code that you obtain through any other method) it will not be a Qualifying Transaction, and thus none of the movie tickets you purchase through the transaction will be a FanRewards Event and you will not receive any FanRewards Points for them. If you receive a ticket from Fandango without paying Fandango because you received it as a benefit of being enrolled in a paid or free subscription or membership program, and there weren’t any other tickets in that transaction that you didn’t pay Fandango for as described above, then the transaction will not be a Qualifying Transaction, and the ticket will not be a FanRewards Event.

Link: https://www.fandango.com/policies/fanrewards-terms

So guess this benefit is just gone now? Anyone else seeing the same thing?

Customer service did say that would escalate to get credit for the 2 in question because they were booked prior to the policy change. But they would not answer questions about communication of the change of policy. I never recived an email, and I don't see anything on the site indicating an update was made. So my guess is they're just sneaking this in under the radar, and we're just boned on this one. Oh well, back to being able to actually book in the AMC app/site again I guess 🤷‍♂️

In the last week I haven’t received points for any of my reservations. Did they stop this recently?