How often does the UPS tracking map update in real time?
Is there a way to get UPS tracking updates through text messages?
What should I do if my UPS package shows as delivered but I haven’t received it?
I get packages delivered frequently by UPS. Within maybe the last month or so I've noticed that when the package is out for delivery I am no longer getting the option to track the progress on the live map. This has been happening with UPS Ground packages and is happening right now with a UPS Next Day Air Saver package which is out for delivery right now. I checked within the app and I am not seeing the option to track on live map and I also checked on my PC through the UPS website. Has anyone else experienced this problem recently?
Have they gotten rid of it permanently? I feel like, at the rate they've been stripping features from online tracking, within a year or two it's literally just going to tell you when your package has shipped, and when it's been delivered. Seems to be a trend toward greater opacity between corporations and both their customers and their employees/contractors.
Honestly that feature was terrible for the drivers. I had customers finding me on my brakes, driving into industrial parks, blocking me in on docks, walking into docks and businesses, being coming safety hazards, just so they can get their Nikes. I’ve had people threaten to hurt or kill me just because I told them, “sorry I can’t get to your package right now” or “I have to deliver all my air first” or “Sorry my truck is too packed” or “I just don’t have it”
it was just not worth it
The tracker is pointless. No way to know when you're the next stop. Saying they're nearby means nothing since drivers go in any order they feel like
I get a map that pops up in my app about half the time. Sometimes the 3 promps (on the road, in your area, almost there) work great. Sometimes they never move at all and sometimes i don't get any map. Is this the specific truck that determines if this works? Is it my service level or maybe the driver? I'd like to understand it if at all possible thanks.
I really liked "follow my delivery." I'm not home often, so if I saw my driver close to work, I would just run out to the general area and pick it up from them. Todays package isn't showing up. Is this no longer a feature?