Do I need to make a Genius Bar reservation?
It’s recommended that you make a Genius Bar reservation ahead of time to ensure that a technician can troubleshoot your issue. You can also drop by your nearest Apple Store, and if a technician is available, they’ll be ready to help.
To get started with a reservation, find an Apple Store near you. You can also change or cancel your reservation if you’re running late or need to reschedule.
Where can I find information about my repairs or AppleCare coverage?
Sign in to Apple Support to get information about current or recent repairs and check AppleCare coverage for each device associated with your Apple Account.
What’s the repair process? How much do repairs cost?
Our Genius Bar technician will inspect your product in the store and run any diagnostic tests necessary to determine the issue at no charge. If repairs are needed, they’ll provide an estimated turnaround time and any associated costs based on the issue and your warranty status or AppleCare coverage.