October 30, 2023 - Ok, so, from the past 7 days, I have been trying to add a docs subdomain using CNAMe record. I am hosting the website on Gitbooks, but somehow Cloudflare is blocking the request by saying " CNAME Cross-User Banned". I ha…

May 14, 2023 - i can’t write nothing here or this website don’t let me make this topic cause it say “new user can only post 4 links for topic” Yhea, sad im not posting a single link, embarassing. Have a problem with this. i created a subdomain for my gitbook and don’t work giving this error to me. ...

May 20, 2021 - By default, Cloudflare prohibits a DNS CNAME record between domains in different Cloudflare accounts. CNAME records are permitted within a domain ( www.example.com CNAME to api.example.com ) and across zones within the same user account ( ...

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February 14, 2023 - We created a CNAME record in order to point a Gitbook documentation. So the https://docs.cyberscope.io/ will point to the 782112fe24-hosting.gitbook.io as required by the Gitbook. But currently, we phase a “CNAME Cross-U…

April 14, 2025 - I think this is something to do ... error - indicating that Cloudflare sees that two different accounts (website1 and website2) have the same CNAME record even though it is deleted for many days now....

October 22, 2021 - Hi! I have a space on GitBook for each of two of my projects, and I’ve configured a custom domain for both. One of them (deut.yamka.app) works flawlessly, but docs.yamka.app refuses to work with a 1014 error. The CNAME targets for these records are hosting.gitbook.io, and the cloud icon is ...

If you see an “Error 1014: CNAME Cross-User Banned” message, it means that the domain is already managed by another Cloudflare account.

July 17, 2018 - Details As of today afternoon, we started getting this error: https://support.cloudflare.com/hc/en-us/articles/213432887-Error-1014-CNAME-Cross-User-Banned http://docs.citusdata.com/ We followed the instructions here: https://docs.readth...

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June 18, 2024 - 1014 What is the error message? CNAME Cross-User Banned What is the isssue you’re encountering Gitbook won’t connect What steps have you taken to resolve the issue? I tried removing and re-adding. This worked previously on a different domain but now seems to be struggling.

November 3, 2023 - I understand that domains pointing CNAME records to my domain are blocked if the domains are not set up in the same cloudflare account, and I understand that if I upgrade to PRO then I can contact support to lift this restriction. My question is: can this restriction be lifted for all domains ...

November 23, 2021 - A place for Cloudflare customers to engage with each other and with Cloudflare staff

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January 19, 2021 - Set your CNAME to and see if that helps. If that’s working, you can verify Cloudflare is still active by using your browser’s Dev Tools to examine the Response Headers for some of the CF headers.

November 14, 2024 - The issue with Error 1014 lies in the CNAME record pointing across Cloudflare accounts. Replacing it with an A record sidesteps this by directly linking your domain to an IP address, thus avoiding the cross-user ban.

December 31, 2019 - https://forums.netfpga.org/ gives me this message: Error 1014 CNAME Cross-User Banned What happened? You've requested a page on a website that is part of the Cloudflare network. The host is configured as a CNAME across accounts on Cloudf...

If you see an "Error 1014: CNAME Cross-User Banned" message, it means that the domain is already managed by another Cloudflare account.

March 20, 2026 - “Error 1014: CNAME Cross-User Banned” appears when you have two different domains using Cloudflare, and one of them has a CNAME record pointing towards the other.