You can see the options you have in the documentation article Recover an account with 2FA. If none of those work you can still try to contact GitHub support, but they might not be able help, as the documentation warns:

For security reasons, GitHub Support may not be able to restore access to accounts with two-factor authentication enabled if you lose your two-factor authentication credentials or lose access to your account recovery methods.

Good luck!

Hey @Aryang22 ,

First off, I totally get how stressful this must feel, especially with urgent work on your plate. You’re definitely not alone—this sort of situation happens more often than people realize, and there are a couple of things you can try right now:

You need to contact GitHub Support directly.
Since you can’t log in to the account to raise a ticket from the usual support form, you should send an email from your registered email address (the one tied to your locked-out GitHub account) to support@github.com.

In the email, clearly explain your situation, including:

Your GitHub username (aryanargupta).

The fact you’ve lost access to your 2FA device and recovery codes.

That your local machines can still push and pull code using existing tokens, proving some level of account ownership.

Mention you still have access to the primary email tied to the account.

Gather proofs of ownership.
In your email, offer evidence like:

Screenshots of recent terminal commands showing successful pushes/pulls to your private repos.

Details about your last few commits (timestamps, commit hashes) from your local repo.

Any other billing receipts, if you had a paid plan on that account.

Keep using your local access cautiously.
While you still have working PATs or SSH tokens on your devices, avoid revoking or resetting anything locally. Those are your only lifelines for now, so don’t accidentally remove them from your machines.

About support verification issues.
You mentioned the support site says “Cannot verify this device.” This happens because GitHub tries to prevent hijacking by unknown devices, so going through email (support@github.com) is your best chance. They’ll manually verify your case.

Consider your email and security hygiene.
Make sure your email account tied to GitHub is secure, has a strong password, and ideally uses 2FA itself. GitHub Support will only proceed if they’re sure you control the email associated with your account.

Unfortunately, there’s no instant or guaranteed fix—GitHub Support has to manually review your case, and they might take a few days depending on their backlog. But as long as you reach out from your registered email with clear proof of ownership, they usually help you regain access or disable 2FA.

Hang in there, and don’t hesitate to update here if you get stuck along the way. Good luck—I hope you get back into your account soon!

thanks sir i have created new ticket thanks for helping its means alot … On Sun, Nov 23, 2025 at 5:06 PM Dushyant ***@***.***> wrote: *The Correct Method: Submit a Support Ticket* *Go to the GitHub Support Contact Form:* click here *Fill out the form with these details:* 1. *Subject:* Account access issue: Lost 2FA recovery codes 2. *Email:* Enter an email address that you have access to. This is where they will reply. It does not have to be your account's primary email, but it's best if it is. 3. *Description:* This is the most important part. You should copy and paste the refined message we created for the discussion. *Suggested Description for the Ticket:* Hello GitHub Support Team, I am unable to access my GitHub account ***@***.*** ) because I have lost access to my two-factor authentication (2FA) codes. I am currently logged into this account via Visual Studio Code, which I believe verifies my ownership, but I cannot complete 2FA to log in on the web. I have already started a discussion on the community forum here: [Insert Link to Your Discussion] To verify my identity, I am prepared to provide any of the following: - Details of my repositories (names, recent commits, collaborators). - Billing information associated with the account (if applicable). - The approximate account creation date. - Any other information you require. Please advise on the specific steps I need to take to recover my account. Thank you for your assistance. Best regards, Suleman Ahmed — Reply to this email directly, view it on GitHub <#180199 (comment)>, or unsubscribe . You are receiving this because you were mentioned.Message ID: ***@***.***>

With the 2FA recovery codes, which you print out and store at a safe location.