About time but excited they now allow you to have one login for savings and credit cards. The linking process was pretty seamless as well!

Hello everyone! I just opened a high yields savings account with Amex. I did my research and compared other banks and even consulted few of my friends who have experience on this field! however I do have 2 questions of my own:

1- How long does it take for the application to be approved?

2- Is the app friendly? is the money transfer really all that easy?

If you have advices or suggestions feel free to! im a college student im still figuring stuff out. The more advice the better! thank you! :)

Got an email offer for $350 for depositing at least $25,000 into the account and holding it there for like 2 or 3 months. Just want to know if they are a good savings account for the interim just to get the bonus or if they are a nightmare to deal with and not worth the effort. The money is just sitting in my Ally account so if I can get an extra $350 off of it, I figure why not

I opened the app this morning and don’t see my savings at all! I then logged into the website and on the dashboard it shows “we were unable to load your Personal Savings account”. Is anyone else running inti this?

Last year AMEX credit card and HY Savings Account decided to merge their account logins. However, they could not get mine to work. So they allowed me to use the legacy HYSA login. Since then, they have deleted some of the feature of the HYSA logins, such as the ability to transfer. I have been on the phone regularly with their login support team for over 2 months now, including conversations with support managers who promised that they will personally get the issue resolved, and so far they still have not been able to fix the issue where I have full control of my funds. I tried to escalate but, according to the phone support team, there are limited options. Any recommendations on escalating this issue? The level of incompetency shown by AMEX in this case is pretty shocking