I have been with GoDaddy since 2007 with ~26 domains and 80 email addresses. They recently decided to stop doing POP & IMAP email with the CSR(s) telling me that 'your email is going to not work any longer because the industry has stopped accepting those old standards. You have to move to our Office 365 email or your mail will not work.' That BS wording rankled me to no end.

Given the difficulty of moving all of those domains and email, I hunkered down and started the pain of transferring the most entrenched domains to Office 365. Nothing but problems. The most recent problem is that I can not create SharedMailboxes in the admin.exchange.microsoft.com interface as they will not work on my client's Macs. GoDaddy's solution to this is to have my clients all move to an Outlook email client instead of their Apple Mail. Since that was not going to happen, they next suggested that I create the SharedMailbox from a standard email client license. That way the Mac users could log in to the account and just use them like normal email accounts instead of the SharedMailox feature that I was sold as being worth the transfer to the Office 365 email. (Yet another purchase of another email license.)

Another item that may help other Office 365 users was an error when a Mac client attempted to add an Office 365 email account to their Apple Mail program and got an error of 'You are already logged into that account.' as if the email address already existed in their Apple Mail. GoDaddy of course insisted that the user did already have that account entered and just did not see it. Then it was blamed on the 3rd party Apple Mail client and that the user should call Apple.

With all of that non-help to fix the Office 365 Exchange problem, I finally found a MS program 'Microsoft_Office_Reset_v1.9.1' that I ran which removed all of the Office history and then the user could add the Exchange account as needed.

Godaddy has 365 locked down so tight you have almost no control over your own tenant.

Want to set a password manually and have it expire? Nope, you have to let them generate a random one for that.

Want to enable roles that require a hydrated domain? Nope, it's dehydrated and its staying that way.

Want to make changes that require Powershell commands? DISABLED.

And so much more...

Don't use Godaddy for Office 365 email if you want to have control of your own tenant. Set your own up, it's so freaking simple. I love godaddy for anything else, but not this.

Oh, and if you've already set it up and now want to migrate to your own tenant? Have fun with that....

If you've ever done a 365 tenant to tenant migration, you know you have to delete the domain from the old tenant, wait sometimes 4 hours, then add it to the new tenant. All you have to do is change everyone's emails to another domain or the onmicrosoft account name in the old tenant to retain data, whatever.

But with Godaddy? Nah, they won't do it without deleting the entire effing 365 tenant, and it can take up to 24hrs before you can use the domain in the new one. I know they probably fluff the time a bit, but I asked them BECAUSE I saw people posting that it was taking way longer than normal through Godaddy.

And oh, you want to migrate the data first? Better download good ol' fashioned PSTs because they disabled basic auth AND do not allow you to use Application Impersonation, so migration tools don't work. I suppose you might be able to enable 2fa, setup an app password, and do it that way....but damn that would suck so bad.

I'm very fortunate this is a 4 person setup and not bigger. I'd quit. I would literally quit. Instead I wasted 2 hours of my life, and get to do it on Friday instead! I just love the anxiety that comes with trusting PSTs too, cant wait!

I know I should have been more prepared, but this was sprung on me last minute with zero time to prepare, so here I am, bitching to you.

Edit!: u/toddklindt informed me it's possible to separate an office 365 tenant from Godaddy so I looked into it. Hope this helps someone some day.

I have a meeting with a prospect on Monday and was doing a little recon and can glean from their MX records and DNS provider that they are likely running GoDaddy MS 365.

I have not yet dealt with GoDaddy 365 but I have seen a few posts asking for help with migration here, so I assume it's bad.

I was wondering what the key advantages in running true MS 365 are over the GoDaddy version? As this will be something I'd like to raise in the meeting but have no knowledge of GD's service.