Videos
I’m having issues logging in to my godaddy outlook email because it keeps getting stuck in a login loop. I called godaddy and they said that there is already an incident report and the issue will be fixed soon but I’m not sure I trust that. I was wondering if anyone had any solutions I can try? I’ve tried different browsers, incognito mode and resetting the password.
If you want to use your GoDaddy email as Windows sign in user, it will be very complicated.
You definitely need to have a local admin user first, or an admin using personal Microsoft account (outlook.com, hotmail.com for example).
Then you can add your GoDaddy email via Settings > Accounts > Access Work or School. However, it is not easy to set it up here. Your GoDaddy email is a custom domain email address linked to Microsoft 365 business license, so it is considered a work or school account. And it is correct, it will be like an AD set up, excep this AD is not living in a server, but in Microsoft's Azure. So you will need to set up your Azure account, set up your Azure AD, put the user there and configure all of the group policy, etc, so that you can add this work email via Settings > Accounts > Access Work or School > Connect > Join this via Azure Active Directory. Whether this user has admin right or not on the device is all configured via Azure portal for the user, not on the local device. Just like any AD, you manage user on the server side.
So that's a lot of work in my opinion just to get this Windows user set up using your GoDaddy email address. But if you are planning on adding more staff to your company's account and you will have more devices to manage, then by all means, this is what a business account and Azure AD are for. But if it is just for one computer, I am not sure if it is worth all of this effort.
I am including the documentation in case you want to explore that path: https://learn.microsoft.com/en-us/azure/active-directory/devices/overview From overview to how-to on the left menu.
Hello Kathy, this is Emily.
Unfortunately your GoDaddy email (custom domain) is being seen as a Work or School account, thus it won't let you use it as a Windows sign in. For Windows sign in, you need to have a personal Microsoft account, such as an Outlook.com or Hotmail.com email address in this case. You can go to https://account.microsoft.com to create a new outlook.com email address as your 2nd Windows sign in in this case.
I have been with GoDaddy since 2007 with ~26 domains and 80 email addresses. They recently decided to stop doing POP & IMAP email with the CSR(s) telling me that 'your email is going to not work any longer because the industry has stopped accepting those old standards. You have to move to our Office 365 email or your mail will not work.' That BS wording rankled me to no end.
Given the difficulty of moving all of those domains and email, I hunkered down and started the pain of transferring the most entrenched domains to Office 365. Nothing but problems. The most recent problem is that I can not create SharedMailboxes in the admin.exchange.microsoft.com interface as they will not work on my client's Macs. GoDaddy's solution to this is to have my clients all move to an Outlook email client instead of their Apple Mail. Since that was not going to happen, they next suggested that I create the SharedMailbox from a standard email client license. That way the Mac users could log in to the account and just use them like normal email accounts instead of the SharedMailox feature that I was sold as being worth the transfer to the Office 365 email. (Yet another purchase of another email license.)
Another item that may help other Office 365 users was an error when a Mac client attempted to add an Office 365 email account to their Apple Mail program and got an error of 'You are already logged into that account.' as if the email address already existed in their Apple Mail. GoDaddy of course insisted that the user did already have that account entered and just did not see it. Then it was blamed on the 3rd party Apple Mail client and that the user should call Apple.
With all of that non-help to fix the Office 365 Exchange problem, I finally found a MS program 'Microsoft_Office_Reset_v1.9.1' that I ran which removed all of the Office history and then the user could add the Exchange account as needed.