I’m having issues logging in to my godaddy outlook email because it keeps getting stuck in a login loop. I called godaddy and they said that there is already an incident report and the issue will be fixed soon but I’m not sure I trust that. I was wondering if anyone had any solutions I can try? I’ve tried different browsers, incognito mode and resetting the password.

I have been with GoDaddy since 2007 with ~26 domains and 80 email addresses. They recently decided to stop doing POP & IMAP email with the CSR(s) telling me that 'your email is going to not work any longer because the industry has stopped accepting those old standards. You have to move to our Office 365 email or your mail will not work.' That BS wording rankled me to no end.

Given the difficulty of moving all of those domains and email, I hunkered down and started the pain of transferring the most entrenched domains to Office 365. Nothing but problems. The most recent problem is that I can not create SharedMailboxes in the admin.exchange.microsoft.com interface as they will not work on my client's Macs. GoDaddy's solution to this is to have my clients all move to an Outlook email client instead of their Apple Mail. Since that was not going to happen, they next suggested that I create the SharedMailbox from a standard email client license. That way the Mac users could log in to the account and just use them like normal email accounts instead of the SharedMailox feature that I was sold as being worth the transfer to the Office 365 email. (Yet another purchase of another email license.)

Another item that may help other Office 365 users was an error when a Mac client attempted to add an Office 365 email account to their Apple Mail program and got an error of 'You are already logged into that account.' as if the email address already existed in their Apple Mail. GoDaddy of course insisted that the user did already have that account entered and just did not see it. Then it was blamed on the 3rd party Apple Mail client and that the user should call Apple.

With all of that non-help to fix the Office 365 Exchange problem, I finally found a MS program 'Microsoft_Office_Reset_v1.9.1' that I ran which removed all of the Office history and then the user could add the Exchange account as needed.

Having trouble with email login through my Godaddy Office 365 Exchange account. Set the email as

IMAP server name outlook.office365.com IMAP port 993

SMTP server name smtp.office365.com SMTP port 587

SMTP encryption method STARTTLS

Also reviewed info from Sign in to your email Supernote Support Center

1. Go to your Microsoft Account Management page.

2. At the top, click "Security".

3. On the right, click "More security options".

4. With two-step verification turned on, under the "App Passwords" heading, click on "Create a new app password" and follow the instructions.

5. Use this App Password to sign in on Supernote. If the login failed, please kindly tap the “Manual Settings” on the login page on your Supernote to go to the "Server" page to check that whether the settings are as in the following image.

Can't seem to locate the "Security" - "More security" settings... wonder if it's because the account is via Godaddy.

Any thoughts appreciated.