Dear community,

I've signed up to google workspace for a non profit organization, which has been validated by google last week. I've received an email inviting me to connect to admin.google.com but every time I enter my organization email and password, it redirect me to the same login page, even if I'm already logged in with the same account in chrome.
I've tried everything on google help page regarding that issue but nothing works. And I can't contact support because the first step to reach it is to sign up to admin console... Except the last option which requires to have a X account, which I don't (and don't want).

Any help is welcome
Thanks

Hey everyone,

I recently set up a Google Workspace account using my personal Gmail address (the one ending in @gmail.com). During the setup, I added an existing domain that I own and purchased the Business Plus plan. Everything seemed to go through fine initially.

However, when I tried to log into the Google Admin Console to make some changes, I ran into an issue. After clicking the link to go to the Admin Console, it asks me to choose an account. I select the account I used during setup — but then nothing happens. The page just reloads and stays stuck on the same screen. I’ve tried multiple times, and it doesn’t go anywhere.

Has anyone faced this before? I’m not sure if it’s because I used my personal Gmail to set it up or if I missed something during domain verification.

Any help would be greatly appreciated!

I work in an organization using Gsuite under the domain asdf.com. We also own the domain qwer.com, we also have a website on that domain, and actually several other websites on subdomains under qwer.com. We have a "main" administrator, who is in charge of asdf.com and our Gsuite. However, I am (somewhat unofficially) the administrator for qwer.com.

The problem? I've implemented company-only Google-authentication for logging in on several of the subsites under qwer.com, one of which should also be accessible by users from erty.com, a company we have nothing to do with, except that their users should have access to this site.

Earlier, I guess I would administer this by logging into the Google admin console. All of this has now disappeared. If I try to log into admin.google.com using my asdf.com e-mail address, I'm told that only an administrator of asdf.com can do that. (We all have adsf.com e-mail addresses - there are no qwer.com e-mail addresses.)

So basically, if I want changes done, I now need to go through the "main" administrator of asdf.com. He's a very busy man, and spends an absolute minimum of his time on admin.google.com - he probably has no idea how to implement the changes I need done.

So I've been told that I need to tell him exactly which changes I need. In order to do that, I need to be able to log into the google admin console, since I don't remember what it looks like - it's been a while.

I could start a free trial using my personal domain, but that seems short-sighted.

Ideas are welcome.