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WhatsApp
faq.whatsapp.com › 589979312881396
Can't back up or restore your chat history
There was a problem with this request. We're working on getting it fixed as soon as we can
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WhatsApp
faq.whatsapp.com › 407643231403807
About Google Account backups | WhatsApp Help Center
Learn how to use WhatsApp, fix a problem, and get answers to your questions.
Discussions

How to download WhatsApp backup file or protect it from deletion? - Google Drive Community
Skip to main content · Google Drive Help · Sign in · Google Help · Help Center · Community · Google Drive · Terms of Service · Submit feedback · Send feedback on More on support.google.com
🌐 support.google.com
WhatsApp chat backup in Android backup on Google Drive - Android Enthusiasts Stack Exchange
I recently broke my Google Pixel 3a and now I got a new phone (Samsung Galaxy S9, running on the same Android version, Android 10). Now I would like to restore my WhatsApp chats from my old phone. I More on android.stackexchange.com
🌐 android.stackexchange.com
August 28, 2020
Restoring Whatsapp backup from Google Dri… - Apple Community
As you see on Google and YouTube is that you need to connect both your Android and iPhone to your computer and that you have to install iCareFone to make it possible. Or in other solutions where you don’t have to use your computer, but still have to use your Android phone to transfer WhatsApp chats and media. My Samsung phone is broken due to its age of 5 year of usage. I got WhatsApp backup ... More on discussions.apple.com
🌐 discussions.apple.com
How to restore WhatsApp backup from Google Drive?
Have you set up the new device as the primary device or as a linked device? Do you still have access to the old device? When you reinstalled WhatsApp on the new device, does it bring back old data in chats or does it show nothing? When you uninstall WhatsApp, if you want a clean install, you need to make sure not to keep data when prompted, otherwise WhatsApp will just restore itself using the local data. Cloud backups can be a bit of an issue, especially if you don't choose to restore from a cloud backup initially. More on reddit.com
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April 11, 2025
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Android Police
androidpolice.com › home › applications › how to find your whatsapp backups in google drive
WhatsApp: How to find your message backups in Google Drive
July 26, 2025 - On the mobile app, your data is in the Chat backup menu. WhatsApp also creates local backups daily on your phone or SD card. If you can't restore a Google Drive backup or don't have one, your device scans for the local versions.
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CBackup
cbackup.com › cbackup tutorials › solved: whatsapp unable to backup to google drive (6 ways)
Solved: WhatsApp Unable to Backup to Google Drive (6 Ways)
October 20, 2023 - My WhatsApp Cannot Back up to Google Drive! ... Fix 1. Check Your Network Connection · Fix 2. Enable a Backup to Google Drive
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WhatsApp
faq.whatsapp.com › 481135090640375
How to back up your chat history | WhatsApp Help Center
Learn how to use WhatsApp, fix a problem, and get answers to your questions.
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Google One
one.google.com › backup › management › whatsapp
Sign in - Google Accounts
Sign in · Use your Google Account · Not your computer? Use Guest mode to sign in privately. Learn more about using Guest mode · Create account
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Google Workspace
workspace.google.com › products › drive
Google Drive: Share Files Online with Secure Cloud Storage | Google Workspace
Learn about Google Drive’s file sharing platform that provides a personal, secure cloud storage option to share content with other users.
Find elsewhere
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Google Support
support.google.com › drive › thread › 211762088 › how-to-download-whatsapp-backup-file-or-protect-it-from-deletion
How to download WhatsApp backup file or protect it from deletion? - Google Drive Community
Skip to main content · Google Drive Help · Sign in · Google Help · Help Center · Community · Google Drive · Terms of Service · Submit feedback · Send feedback on
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Stack Exchange
android.stackexchange.com › questions › 229022 › whatsapp-chat-backup-in-android-backup-on-google-drive
WhatsApp chat backup in Android backup on Google Drive - Android Enthusiasts Stack Exchange
August 28, 2020 - I don't quite understand, if you want to backup from Google Drive, if it's been set up, then it should be automatic. Check your google drive, top left menu, backups, if there exists a whatsapp file.
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Hivenet
hivenet.com › post › how-to-backup-whatsapp-without-google-drive-top-methods-explained
How to Back Up WhatsApp Without Google Drive | Hivenet
Additionally, we'll discuss using ... to restore WhatsApp without it. WhatsApp automatically restores data from the phone's local drive backup if there is no Google Drive backup available....
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Apple Community
discussions.apple.com › thread › 254705041
Restoring Whatsapp backup from Google Dri… - Apple Community
As you see on Google and YouTube is that you need to connect both your Android and iPhone to your computer and that you have to install iCareFone to make it possible. Or in other solutions where you don’t have to use your computer, but still have to use your Android phone to transfer WhatsApp chats and media. My Samsung phone is broken due to its age of 5 year of usage. I got WhatsApp backup ...
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Reddit
reddit.com › r/techsupport › how to restore whatsapp backup from google drive?
r/techsupport on Reddit: How to restore WhatsApp backup from Google Drive?
April 11, 2025 -

I'm helping my wife transfer to a new smartphone and the transition is not going smoothly for WhatsApp.

Before switching phones we backed up her WhatsApp account to her Google Drive once we installed WhatsApp in the new phone it prompted us to log in which we did but the conversations are all several days behind. The answer is to use the backup we did to Google Drive but it's not giving us that option. According to instructions we need to uninstall the app and reinstall to be given the prompt for restoring a backup but we don't get that prompt. It simply reopens the app as if nothing happened once the reinstall is done.

How can I clear the WhatsApp cache or restore from the backup from Google Drive so we can recover her most up to date conversations?

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How-To Geek
howtogeek.com › home › android › how to back up whatsapp to google drive (and restore)
How to Back Up WhatsApp to Google Drive (and Restore)
October 4, 2024 - In the app’s top-right corner, tap the three dots and choose "Settings." On the Settings page, select "Chats." On the screen that follows, in the Archived Chats section, tap "Chat Backup."
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Quora
quora.com › How-do-I-back-up-my-WhatsApp-history-on-Google-drive
How to back up my WhatsApp history on Google drive - Quora
Answer (1 of 19): You must be aware of the importance of WhatsApp in today's world. As WhatsApp is free and user friendly, therefore is used by individuals all over the world. Due to complete dependency on such an application, all your personal, as well as business-related messages, must be store...
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Gbyte
gbyte.com › home › blog › data recovery › social apps
Restore WhatsApp Backup from Google Drive (iPhone/Android)
2 weeks ago - Encryption Barrier: Your iPhone lacks the "key" to unlock an Android-encrypted Google Drive backup. System Isolation: Google Drive is built for Android; iCloud is for Apple. There is no official bridge between them. No "Restore" Entry: WhatsApp on iPhone only looks for iCloud backups.
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Google Support
support.google.com › android › answer › 14669513
Transfer WhatsApp data to a new Android - Android - Android Help
Sign in to WhatsApp with the same phone number as you used on your previous device. When prompted to restore your data, you’ll be given two choices: To restore via WiFi, tap Transfer from old phone. To restore via Cloud, tap Restore from backup.
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Gizchina
gizchina.com › how-to › how-to-find-manage-and-restore-your-whatsapp-backups-in-google-drive
How to find, manage, and restore your WhatsApp backups in Google Drive
August 11, 2025 - The most straightforward way to check your WhatsApp backup is through a web browser on your computer: Go to drive.google.com and sign in to the correct Google account linked to WhatsApp.
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Business Insider
businessinsider.com › business insider › how to backup your whatsapp chats and data on an iphone or android device
How to backup your WhatsApp chats and data on an iPhone or Android device
March 15, 2023 - 1. Open WhatsApp on your Android ... screen. ... To schedule regular backups, tap "Backup to Google Drive" and set the frequency, then check to make sure the correct Google account and Wi-Fi network are selected....
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AirDroid
airdroid.com › home › file transfer › how to restore whatsapp backup from google drive? [2025 guide]
How to Restore WhatsApp Backup from Google Drive? [Updated]
May 30, 2025 - You can only restore a WhatsApp backup during the initial setup after installing the app. If you’ve already skipped the restore prompt or set up WhatsApp without restoring, you’ll need to uninstall and reinstall the app to trigger the restore option again. Note : WhatsApp only keeps the latest Google Drive backup, so if it’s outdated or missing, there’s no way to restore older ones.