Have you set up the new device as the primary device or as a linked device? Do you still have access to the old device? When you reinstalled WhatsApp on the new device, does it bring back old data in chats or does it show nothing? When you uninstall WhatsApp, if you want a clean install, you need to make sure not to keep data when prompted, otherwise WhatsApp will just restore itself using the local data. Cloud backups can be a bit of an issue, especially if you don't choose to restore from a cloud backup initially. Answer from lostinmygarden on reddit.com
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WhatsApp
faq.whatsapp.com › 407643231403807
About Google Account backups | WhatsApp Help Center
Learn how to use WhatsApp, fix a problem, and get answers to your questions.
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Google Support
support.google.com › drive › thread › 211762088 › how-to-download-whatsapp-backup-file-or-protect-it-from-deletion
How to download WhatsApp backup file or protect it from deletion? - Google Drive Community
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How to restore WhatsApp backup from Google Drive?
Have you set up the new device as the primary device or as a linked device? Do you still have access to the old device? When you reinstalled WhatsApp on the new device, does it bring back old data in chats or does it show nothing? When you uninstall WhatsApp, if you want a clean install, you need to make sure not to keep data when prompted, otherwise WhatsApp will just restore itself using the local data. Cloud backups can be a bit of an issue, especially if you don't choose to restore from a cloud backup initially. More on reddit.com
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April 11, 2025
How do I back up the WhatsApp backup that is on Google Drive? - Android Enthusiasts Stack Exchange
How do I back up the WhatsApp backup that is on Google Drive? If I go to WhatsApp - Settings - Chats - Chat backup, it tells me the Google account that my backup is at and the size. And if I go to... More on android.stackexchange.com
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Is it possible to backup my WhatsApp on google drive?
WhatsApp should extend the storage to Google cloud on iPhone , this feature will be a hit if WhatsApp releases More on reddit.com
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May 3, 2023
Whatsapp backed up dat - Google Drive Community
Skip to main content · Google Drive Help · Sign in · Google Help · Help Center · Community · Google Drive · Terms of Service · Submit feedback · Send feedback on More on support.google.com
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June 25, 2025
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Google One
one.google.com › backup › management › whatsapp
Sign in - Google Accounts
Sign in · Use your Google Account · Not your computer? Use Guest mode to sign in privately. Learn more about using Guest mode · Create account
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WhatsApp
faq.whatsapp.com › 481135090640375
How to back up your chat history | WhatsApp Help Center
Learn how to use WhatsApp, fix a problem, and get answers to your questions.
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Reddit
reddit.com › r/techsupport › how to restore whatsapp backup from google drive?
r/techsupport on Reddit: How to restore WhatsApp backup from Google Drive?
April 11, 2025 -

I'm helping my wife transfer to a new smartphone and the transition is not going smoothly for WhatsApp.

Before switching phones we backed up her WhatsApp account to her Google Drive once we installed WhatsApp in the new phone it prompted us to log in which we did but the conversations are all several days behind. The answer is to use the backup we did to Google Drive but it's not giving us that option. According to instructions we need to uninstall the app and reinstall to be given the prompt for restoring a backup but we don't get that prompt. It simply reopens the app as if nothing happened once the reinstall is done.

How can I clear the WhatsApp cache or restore from the backup from Google Drive so we can recover her most up to date conversations?

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Google Support
support.google.com › android › answer › 14669513
Transfer WhatsApp data to a new Android - Android - Android Help
Sign in to WhatsApp with the same phone number as you used on your previous device. When prompted to restore your data, you’ll be given two choices: To restore via WiFi, tap Transfer from old phone. To restore via Cloud, tap Restore from backup.
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Gbyte
gbyte.com › home › blog › data recovery › social apps
Restore WhatsApp Backup from Google Drive (iPhone/Android)
2 weeks ago - Open WhatsApp and go to Settings > Chats > Chat Backup. Tap on Back Up to Google Drive and select the backup frequency you prefer (daily, weekly, monthly, or never).
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Periskope
periskope.app › blog › restore-whatsapp-backup
How To Restore WhatsApp Backup from Google Drive & iCloud: A Simple Guide
October 3, 2024 - Tap Back up to Google Drive and choose a frequencydaily, weekly, or monthly. Media-heavy backups can use a lot of data, especially if you have a lot of photos and videos. To save on mobile data costs, set WhatsApp to back up over Wi-Fi only.
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CBackup
cbackup.com › cbackup tutorials › solved: whatsapp unable to backup to google drive (6 ways)
Solved: WhatsApp Unable to Backup to Google Drive (6 Ways)
October 20, 2023 - Your Best Free Online Backup and Sync Service for Cloud Drives ... This article gives you 6 sufficient ways to solve the “WhatsApp unable to backup to Google Drive” error.
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Android Police
androidpolice.com › home › applications › how to find your whatsapp backups in google drive
WhatsApp: How to find your message backups in Google Drive
July 26, 2025 - Each new backup you create will replace the previous one on the same Google account, meaning you cannot restore an older version of your chat history from Google Drive once a newer backup has been made. Back up regularly. Otherwise, Google might delete your data from Google Drive after five months. Since WhatsApp backups count toward your Google Drive storage, be mindful of your usage to avoid exceeding the limit, especially if you use the free 15GB tier of Google Drive.
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WhatsApp
faq.whatsapp.com › 1144861179456352
Back Up or Restore Your Chats | WhatsApp Help Center
Learn how to use WhatsApp, fix a problem, and get answers to your questions.
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Dhgate
smart.dhgate.com › home › the ultimate guide to retrieving old whatsapp messages easily and securely
The Ultimate Guide to Retrieving Old WhatsApp Messages Easily and Securely - Smart.DHgate – Trusted Buying Guides for Global Shoppers
November 8, 2025 - There are plenty of moments when you suddenly realize you need those old WhatsApp messages back. Maybe you deleted a chat by mistake, or you switched phones
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MobileTrans
mobiletrans.wondershare.com › whatsapp › backup-whatsapp-to-google-drive-on-iphone.html
How to Backup WhatsApp to Google Drive on iPhone [2025]
November 13, 2025 - Return to the backup page and click "Start Backup". By following these steps, you can back up WhatsApp pictures and videos from your iPhone to Google Drive. However, it's important to note that this backup is limited to only pictures and videos.
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Quora
quora.com › Where-do-you-find-your-WhatsApp-chat-backup-in-Google-Drive
Where do you find your WhatsApp chat backup in Google Drive? - Quora
Answer (1 of 13): 1. Open Google drive 2. Tap on 3 horizontal lines next to drive on left top 3. You'll see back up when you tap on it 4. Click on back up, you'll see all the back ups that you have saved on your Google drive 5. You can see the details ( date and time) of the when it was created, ...
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Google Workspace
workspace.google.com › products › drive
Google Drive: Share Files Online with Secure Cloud Storage | Google Workspace
Learn about Google Drive’s file sharing platform that provides a personal, secure cloud storage option to share content with other users.
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How-To Geek
howtogeek.com › home › android › how to back up whatsapp to google drive (and restore)
How to Back Up WhatsApp to Google Drive (and Restore)
October 4, 2024 - In the app’s top-right corner, tap the three dots and choose "Settings." On the Settings page, select "Chats." On the screen that follows, in the Archived Chats section, tap "Chat Backup."
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AirDroid
airdroid.com › home › file transfer › how to restore whatsapp backup from google drive? [2025 guide]
How to Restore WhatsApp Backup from Google Drive? [Updated]
May 30, 2025 - If any of these aren’t in place, the backup may not show up. Step 1. Uninstall and reinstall WhatsApp from the Play Store. Step 2. Open WhatsApp and verify your phone number. Step 3. When prompted, tap "Restore" to recover your chats and media from Google Drive.
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Google Support
support.google.com › drive › thread › 353037935 › whatsapp-backed-up-dat
Whatsapp backed up dat - Google Drive Community
June 25, 2025 - Skip to main content · Google Drive Help · Sign in · Google Help · Help Center · Community · Google Drive · Terms of Service · Submit feedback · Send feedback on