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Hi all,
I have a question about bill protection on the flexible plan. Yesterday I added someone to my service to make it a group plan. My current billing cycle ends in 4 days, and after that it will change to the unlimited plus plan. I noticed that my bill protection changed from 6gb to 10gb. I personally have used 9gb of data already, as I wasn’t aware of this change. The other user has used 0gb, and has paused the service until we change to the unlimited plan. Is there any way to bring the bill protection down from 10gb back to 6gb, as I am the only active user on the billing cycle? Or have I just shot myself in the foot with this one? Thanks.
Can someone help me understand the Flexible Plan more and how it works.. Do you get 15gb allowance per line then you pay 10 dollar per gb after the 15gb? Also this plan is the same as all for speed you you get premium data before you hit your allowance limit?
Thanks