Like the title said. Activated 2 Unlimited Plan lines today in the USA (worked fine locally) and got on a plane to South America. Upon arrival, cannot connect to any network. Google FI support clarifies via chat this is intentional as I have not been an active customer in the USA for a long enough period to be entitled to the full product.

If anyone from the Google FI team reads this and wishes to remind me that this is entirely within your T&C I would recommend you make this clear to customers signing up. Perhaps you can say “Roaming in 200 countries - but not in the first 3 months”.

Support states per the FI policy it will not clarify how long the USA service needs to be active before global data is available - They literally told me to reach out to them prior to my next international trip the day before I leave to ask if their algorithm magically approved me for using their full product.

Edit: leaving this post up. tried to clarify to potential folks interested in signing up for this service to understand this unique product with global roaming to understand this will not be available to you for the first few months. Buyer beware. If you plan any travel within the first few months of signing up for Google Fi, reach out to their support prior to departure to ask if it will work when you arrive at your destination.

Hello Everyone.

I am considering Google fi flexible and unlimited plus plan.

We have androids phone 5g unlocked but do not have esim capability.
I am hoping you can help, I am sorry if I do not search thoroughly.

I appreciate the help:

1-for the international travel, how does the plan perform in Japan and other east Asia countries?

2-For non esim phones, we need to order Sim card. How easy /process if we want to change phones in the future between regular sim and esim capable?

3-can we changed the plan monthly? (looks like we can, though any real life experience is appreciated)

Thank you and cheers.

Recently, there were few posts about data plan not working outside US. I am going to travel internationally for 3 weeks. I have flexible plan and is with google fi for 2+ years now. Do I have to tell support about my international trip or are there any steps I should take so I get coverage while traveling.
In Fi app, service outside US is set to true.