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Reddit
reddit.com › r/googlefi › google fi - don't try 7 day trial
r/GoogleFi on Reddit: Google Fi - Don't try 7 day trial
May 13, 2024 -

Google Fi seems scammy. If you take the bait and try a 7 day trial to check coverage as a new customer, you are no longer eligible for new customer promotions. They claim you are an existing customer from then on.

Customer service acts surprised (they know exactly what is happening) and will hang up on you without any resolution.

I figured this would get resolved within seconds of calling customer service, but they instead do their best to waste my time, lie and in general behave as if they are a scam or fraudulent business.

Shameful.

Top answer
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Once you activate service you’re now a Google Fi Wireless customer, even on the free trial. Links offered to buy phones are all current customer deals. You’ll have to wait 180 days after canceling your service to be considered a new customer again. There is no resolution for customer service to consider.
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I'm probably going to get downvoted, but I do agree that Google doesn't make it clear enough that activating a 7-day trial removes eligibility for new customer promotions. I think it's reasonable for a person to assume a trial to be a trial (e.g., the user could be considered a lead or a prospect), and a "new customer" to be someone who actually activates an ongoing monthly plan. But Google doesn't see it that way. It also doesn't help that this language in the docs can be potentially misleading. That being said.. This is unfortunately a known situation . Also - Google is quite careful in their TOS wording. For example, this promo ended in May 2023, but the very first bullet point states: You must be a new Google Fi customer. A new Fi customer is someone who has never had Fi service or someone whose last day of Fi service took place more than 180 days before making a purchase with this promotion. I do think they can make it clearer by stating that free trial customers will not be eligible as they are considered "new customers" to avoid this confusion, but even at face value it clearly states "A new Fi customer is someone who has never had Fi service...". If you've activated the trial, then you've had Fi service, which means you're considered a new customer at that point. Full stop. It's definitely frustrating, and I don't personally agree with it, but the writing is there. Do I think it is fraudulent or a scam? Absolutely not. But there is certainly an opportunity here to clean up some of the wording.
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Google Fi
fi.google.com › about › free-trial
Try Google Fi Wireless for Free with a 7-Day Trial
Once you do that, download the Fi app. You'll get a new number to try, and your existing number will still work. Choose which one to use when calling, texting, or using data to compare coverage. If you don't cancel, you'll automatically renew at $50/month when the trial ends.
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YouTube
youtube.com › watch
Google Fi ➡ Google Fi Wireless | Plan Updates & Free eSIM Trial - YouTube
Google Fi is now Google Fi Wireless and with their rebranding comes some updates to their Simply Unlimited plan as well as a FREE 7-day eSIM trial. In this v...
Published   May 15, 2023
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Reddit
reddit.com › r/googlefi › google fi "free trial" scam
r/GoogleFi on Reddit: Google Fi "Free Trial" Scam
September 22, 2022 -

We've been going around and around with Google Fi after we were billed over $70 and then another $1.50 for a 2-day trial of their advertised 7-day free trial: https://fi.google.com/about/free-trial. After a half dozen phone calls, they now claim that we got the "regular" Google Fi service because we clicked the wrong button on the Google Fi Free Trial page. Here's what the dedicated Free-Trial page looks like. Google claims that by clicking the "Join Now" button on the free trial page, you don't get the free trial at all. You have to click the "Get Started" button, or you get billed. Run from these guys!

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Reddit
reddit.com › r/googlefi › free trial
r/GoogleFi on Reddit: Free Trial
August 7, 2022 -

I decided to try the 7-Day trial, and it downloaded an esim to my phone, Pixel 7 Pro, and even lets me select it, but then it says you can only do one Google Fi trial per phone. I haven't done a Fi trial at all, unless I'm blanking on it, but I'm basically 100% positive. Even though it lets me select the sim, it doesn't have a phone number and data doesn't load despite showing that it's connected.

Update: issue has been resolved. Turns out the original owner of the phone got it on a Google Fi promotion, then their work was pressuring them to use iPhones, so they sold it to me after a week. The system was probably recognizing the IMEI as having done a free trial, but luckily I contacted support, and after 12 hours they fixed it so I too could do a free trial. All up and running now on the free trial 😃

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Reddit
reddit.com › r/googlefi › free test - how does it work?
Free test - how does it work? : r/GoogleFi
December 23, 2023 - We never paid for service for a single day.. immediately ported back out of FI..probably will never go back. ... You basically sign up for the trial under your Google Account (which is required for all Fi users), and after the 7th day, it converts itself to Simply Unlimited.
Find elsewhere
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Reddit
reddit.com › r/googlefi › google fi trial beta experience
r/GoogleFi on Reddit: Google Fi Trial Beta Experience
October 21, 2022 -

[Edit 4/19] The trial is now available to all eligible new users with an eSIM compatible phone.

Hi, Fi Family!

We heard your feedback about wanting to learn more about Fi updates and launches. We are introducing a beta experience to a small group of users to try out Fi service for free as they consider switching to Fi. The participants can enjoy the 7-day trial on an eSIM compatible phone alongside their current service, and get unlimited data (speed slows after 10GB), calls, and texts in the US, hotspot tethering*, spam call blocking**, and built-in VPN***. At the end of the trial, they'll automatically move to the Simply Unlimited plan for $50/month****. They can cancel anytime and opt out of the auto-renewal in the Fi app, and still enjoy free service until the trial period ends.

To see if you're eligible for the trial, visit fi.google.com. If you're not eligible, you can't participate in the trial at this time, but you can still consider joining Fi. As of now, an official launch date has not been confirmed.

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* Hotspot tethering counts towards your data usage.

** May not detect all spam calls.

*** Some data is not transmitted through VPN.

**** Plus taxes and fees. On Simply Unlimited, you can use up to 5GB of hotspot tethering.

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Android Police
androidpolice.com › home › news › google fi is test-driving a new 7-day free trial for esims
Google Fi is test-driving a new 7-day free trial for eSIMs
March 16, 2023 - If you’ve been considering giving Google Fi a try, now might be the perfect time to take it out for a spin. The carrier is test-driving a trial program for new customers that would allow you to preview the service for a week for free using the eSIM on your device.
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How-To Geek
howtogeek.com › home › carriers › google fi will let you test its network for free
Google Fi Will Let You Test Its Network for Free
March 17, 2023 - Google is so confident of it, that it'll now let you try it out for free. Google has announced that it's testing a trial that will let people try out Google Fi service for up to 7 days.
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Ars OpenForum
arstechnica.com › forums › ars lykaion › news & discussion
Google Fi gets third rebrand in 8 years, adds free trial for eSim phones | Ars OpenForum
April 19, 2023 - There's a new app coming, and an option for a free phone after 24 months of service. See full article...
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Engadget
engadget.com › google-fi-adds-a-one-week-esim-trial-and-wireless-to-its-name-173024702.html
Google Fi adds a one-week eSIM trial and 'Wireless' to its name
April 19, 2023 - eSIM-compatible device, you'll be able to test out Google Fi Wireless at no cost. That's because there's a seven-day free trial.
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Android Central
androidcentral.com › phones › google fi
Google Fi tests new one-week free trial for new customers wanting to try the service | Android Central
March 16, 2023 - According to Google, users will be able to sign up for the trial on the Google Fi website starting Thursday, and a compatibility tool will be available to ensure your device will work. If you do decide to stick with the service, Google Fi's plans start at $20 for a single line on the Flexible plan. Unlimited plans start at $50 with 10GB of tethering and limited international features. The $65 Unlimited Plus plan comes with unlimited tethering, a year of free YouTube Premium, 100GB of Google One storage, expanded travel features, and more.
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Reddit
reddit.com › r/googlefi › quickest trial ever?
r/GoogleFi on Reddit: Quickest trial ever?
May 6, 2022 -

Completely through with Verizon now after 20 years because they screwed up my phone while switching plans last night, and I find out this morning that I can't use my phone for calls or text now.
Has to be just a small technical error I'm sure, so I'll just call them using *611 since my phone says it will still work for emergency calls.
Riiiiight...
Long story short, it seems Verizon just shuts down for nights and weekends and the only ones home are the robots and AI employees.
It's not like cell phone service is important to our lives and our jobs or anything.

FF to this morning when I came across the ability to try Google Fi free for 7 days.
Two birds, meet one stone.
I was able to install it without too much trouble as I have both a physical and eSIM.
Long story short again. Phone works fine, but texting is not allowed if you have a VPN/Firewall on your phone. (Netguard)
To be clear. Not whether you've given complete access through the VPN for Google Fi.
It's the fact that you have one active at all!

Had a tech call me (and it's not lost on me that I could get an actual human on the phone 🙏), but they verified my fears that Google Fi does not allow you to have an active VPN on your phone.
Trial done!

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Clark Howard
clark.com › home › google fi wireless: free trial and new plan perks
Google Fi Wireless: Free Trial and New Plan Perks
April 22, 2024 - If you aren’t already a Google Fi Wireless customer, you can now try out the service for a week. If you have an eSIM-compatible phone, you can take advantage of a 7-day free trial before switching.
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Alertify
alertify.eu › home › google fi adds free trial for esim phones
Google Fi adds free trial for eSIM phones ⋆
April 23, 2025 - Switching carriers can be a big ... making the switch. Anyone with an eSIM-compatible phone can sign up for a 7-day free trial to test the coverage at home, work, or any favorite places before moving over....