I have an iPhone and am considering google FI, is it a good network for iPhones?
I've looked at Fi several times over the years when determining if I have the best cellular service for my needs. Other than the international benefits which I have no use for why would anyone want to use Fi? Seems very pricey compared to the competition.
Hi everyone, I’ve been a loyal T-Mobile customer for 10+ years. I recently moved to Canada, but still want to keep my U.S. number for personal and professional reasons. Also, my parents (who don’t speak English) are still on my plan in the U.S.
Unfortunately, I only get 5GB of high-speed data in Canada with T-Mobile. After that, it drops to unusable 2G speeds — I can’t even load Google Maps or basic search. I spoke to several T-Mobile reps, and unfortunately they all said there’s no more Retention or Loyalty team, and that nothing better could be offered for my Canada usage. One even suggested I should switch to a Canadian carrier, which doesn’t work for me since I want to keep my U.S. number
Now I’m considering Google Fi, especially the Unlimited Plus plan. Does anyone here live in or frequently visit Canada and use Google Fi? How’s the high-speed data there? Any throttling? And is it really unlimited or are there hidden limits?
Would love to hear your real experiences before I make the switch.
Thanks in advance!
What alternatives to Google Fi are people looking at? To my knowledge there was no other network that offered network switching for those that still need it.
hi , I'm new to google fi and am happy to be here. I am on the Unlimited Standard plan for 3 line. what made me pull the trigger on google fi was the 1/2 price offer for 1 year to bring our own phone. there are many things about google fi i am tickled about. the price is unbelievable, and the free watch connectivity was just the cherry on top! Second being on T-mobile networkand not deprioritized is awsome. I feel like i am cheating by getting the same network and performance as t-mobile. I do deliveries in a small city in Maine. Previously i was with an mvno that used the verizon network. In theory my previous carrier should have slightly better coverage. but in practice Google Fi is much better. i am always on 5g. and where i had occasional dead spots where the signal seemed blocked with my previous service. Google Fi has been more consistent and solid throughout. It just works and is 5g fast everywhere. As far as signing up goes, it was very easy. the website is straightforward and simple. I recieved a promotion and am easily able to track the status and progress of my promotion. I was concerned that activating and switching my numbers would be troublesome and a pain. But that is not the case at all. All i had to do was put my previous account number and number transfer pin into the google fi app. and click to activate and the process only takes about 15 minutes. Each line has their own account info available in the app. so that each member can track their data during the month. each line can also activate a samsung or google pixel watch at no additional cost. one drawback is that apple watch is not supported. I have a galaxy 7 watch and it was very simple to activate on the Google fi network.
I researching what company to go with, i did consider what customer service is like. So i know Google Fi has reportedly very bad customer service (according to reddit). So i understand if i get into a bind where i cannot resolve issues on my own, i could be out of luck. I think many of these companies rely on the system so that customers can find resolutions on their own. My experience so far , the support of the "system" is very good. I decided that i could not pass up the great price and have to live with the fact that i might not be able to get human assistance if needed. I also decided that if things get intolerable, i will just leave and go to another provider. It appears that process also is very easy and leaving google Fi is just a click or 2 away if needed. The plans i signed up for have no obligation, so i can leave when ever i want. I'm hoping that will not happen, but that is my mindset and i will not stress myself if i cannot receive support when needed. Have a plan B. I know US Mobile is aways right there if i want to change. I was leaning toward US Mobile or T-Mobile, but the great price of Google Fi was too good to pass up.
So in sum my experience has been very positive so far , I love the service (network), and getting activated is very easy. I know Google Fi does not get a lot of positive posts on here, so i just wanted to add a positive experience. Let me know your experience .
I have had Fi for longer than I can remember, since the Project Fi days, but the quality of their cellular service is getting worse and worse. Recently I visited my dad in Eastern TN and had no service at all until I drove 30 minutes to the north. In previous visits, most recently less than a year ago, I had great 5G service all through the area. This was on two different devices. I've also had an issue with the network prioritizing a lower quality and lower strength LTE network instead of a stronger and higher quality 5G network where I work.
If anybody is listening that has any authority to actually change anything, your time is limited to do something before I change carriers.
It is 2025, this is not a new technology. It should just work...
I thought I'd save someone time and money and give an honest review of Google Fi services. I really wanted to love it, but.... I'm switching back to at&t. I'm in NJ and NYC area.
Pro's: good connection overseas, no issues connecting to network upon arrival to Europe ( compared to At&t ), no international data charges.
Con's: spotty connection, no connection at all in specific areas. IT support is useless and openly mean at times. I contacted them when I discovered that I have no network connection at work watsoever - no phone calls, no data (never had this issue with at&t), 2 weeks and 5 IT support reps later - the issue still persists. Notification "Sim card is not provisioned" and "emergency calls only" is a normal thing. I have Google 7 pro phone and iPhone on the second line ( with the same issues).
Hello! So, here's the tl;dr in bullets
Currently have T-Mobile Veteran Plan, so it's about $50/mo for one unlimited line
Using an iPhone 12 mini, planning to upgrade to a Google Pixel 8a
Currently living in Colorado, Denver area
Not an international traveler-- want to be one day but I've been saying that for like 10 years
I do go hiking/bouldering in the mountains, so service can sometimes be spotty with T-Mobile as I get further West of Denver
Is Google Fi better all around in 2024 or are they much of the same? I don't have any real complaints with T-Mobile other than the very occasional deadzone or poor service in some basements. However, one of the reasons I was interested in the phone upgrade is because I read that Google Fi has a feature where it swaps between nearby cell towers for the best service, however this feature isn't available on Apple phones at this time (or at least not my model)
Any advice would be appreciated! Thank you!
I'm looking into switching from Metro due to the Pixel 10, is the service any actual good these days?
So I just joined Google Fi yesterday and got a pretty decent offer. I got a $60 referral credit + 50% off my unlimited plus plan for the first 6 months.
However, after reading a lot of people's experiences with customer service and the comparison with US mobile, I'm wondering if I made the right choice.
On the other hand, I think I can use it for 6 months and if I don't like it, I can switch to US Mobile.
Has anyone here used both (USM and Google Fi) and decided to go with Google Fi?
. . .
Edit 2 - Thank you everyone for sharing your positive experiences. I'm gonna stick with Google Fi. I hope anyone who's looking for positive feedback on Google Fi can read the comments here.
I often travel to Canada, i would say 90% of my time are in Canada instead of USA, previously i called Google Fi and they mentioned that as long as i am in USA, Canada or Mexico my data plan won't be affected. I am hearing that lots of people mentioned that their data will be disabled once they are out of USA for too long, so i am wondering if i will be affected in Canada. I been using Google Fi for 6 months without issues for now but as you know that Google Fi help desk is pretty useless so wonder if anyone is in the same situation as me who stays in Canada most of time without their data being disabled.
Just to add, i do travel back to USA at least once a week.
current pixel 8 pro user considering switching from T-Mobile to Google Fi, mainly for costs reasons (and I don't get charged extra for my pixel watch 2 LTE coverage), but wanted to hear everyone's thoughts on it if they have it. from the cellular service itself to just customer support, is it a good plan? for reference, I'd be switching to their $65 monthly plan (and I live in NYC, for service fidelity consideration). thanks!
I've been a member since this was just called Project Fi. The first 3-5 years were exciting, regularly filled with "coming soon" announcements including new features and products. Once the pixel was introduced I feel like Google Fi stalled out. Except for a rebuilding of their service plans maybe 4-5 years ago there's been really no changes. In fact we've actually lost some of the innovative features like multi network access that was what drew me in the first place. I had hoped to be part of a network that continued to innovate. The future feels uncertain.
Finished porting out my number from Fi yesterday to Visible, wanted to write up a quick post to commensurate the 9 years I've been with Fi and start a discussion on how much Fi has not kept up with the times.
I signed up for Project Fi back in 2016 when it was still a "quirky" cell phone provider that sometimes send you merch like socks in the mail. You paid $10 per GB, could toggle between different cell phone providers, and never have to deal with walking into a cellphone store like tmobile or at&t.
Look at how RIDICULOUS my bills used to be.And now 9 years later, you can get 10GBs of data from an esim provider like Nomad for $15 versus the $10 per GB Fi still charges you. Although sometimes these esim providers have problems with things like speed and the fact that your IP sometimes shows up as in Singapore or the UK so I ended up trying Visible.
For the past 2 years or so, I've kept my Fi on Flexible and relied solely on Visible or Nomad for data, effectively paying ~$55 total a month. Yesterday I had an epiphany and decided to just port out my number, which only took 10 minutes.
Maybe I will see Fi again in November when a sweet new Pixel deal come out, which I never could get when I stayed loyal.
Google Fi on Black Friday will offer “$800 off Pixel 10 Pro / Pro XL, with $300 off instantly and $500 back over 24 monthly bill credits when you join.”
My mint mobile plan is expiring on June 2 and I’m thinking about switching providers as well. I’m likely looking for a new number as the one Mint issued me is garbage (9-12 spam calls per day). I signed up for Google Fi trial and the new number they issued me seems good, but I am also using Google Fi sporadically as I already have 2 other active SIMs on my phone.
I am torn between US mobile and Google Fi. In my brief research, there are a ton of customer service complaints about Google Fi, but it looks like US mobile may go public soon which might affect their apparently awesome customer service.
US mobile is obviously cheaper and this is a secondary number for me so I don’t need a ton of frills with my plan. It seems that Google FI is way more beneficial when you add several lines to the plan.
A reason I’ve considered keeping Google FI is because of the clean number they’ve issued me, but I can’t port a trial number so I either suck it up for a month and spend $50 to keep that number or take my chances with another number with US Mobile and take advantage of their 3 months $45 promo
I am living in TN if that helps with any advice giving.