Here sometimes that I wish I knew when I started out with Google Merchant Center. I’m still learning but it’s a good foundation anyone that’s starting out:
When you list a product in shopify its incomplete in the product specifications:
So if you have google merchant all linked up with your Shopify store you’ll notice that once it pushes to your google merchant you’ll have a product error (shows as a hollow yellow circle in your sales channels).
So you have to go into bulk edit and add your value: custom product, barcode identifies (if it has), color, gender, etc. This will rank your products higher and get rid of the error code.
You’ll also have to work within google merchant and tick boxes, if it’s a custom product etc. It’s a bit of work but I 100% have seen higher traffic fixing these issues.
I’ll also add, if you use the Shop Channel.. you want to add a product category so it pushes onto your Shop.
If anyone else has anything to add do chime in 👍
Hey all, I'm currently setting up my Google Shopping Ads Campaign for my Shopify ecommerce website.
I have about 100 products listed in my Shopify store ("Products" section). I'm using the Google & YouTube app to automatically port over the products into my Google Merchant Center.
Questions:
(1) If I wanted to edit the title, etc, is it better to edit it in the Shopify product page (and it will sync to Google Merchant Center) or in Google Merchant Center? --> considering that each variant is individually listed on Google Merchant Center
(2) What are other general best practices you found that improved your Google Shopping Ads performance (e.g. using a long landing page with benefits stated vs a shorter one, title, description)?
Thanks for your help!
Videos
My store easily over 100k skus, and need something to control my google merchant center feed.
I'd like to find something that allows to set certain defaults, such as option 1 color, option 2 size, target gender, age...
So what are you using, what works and what doesn't? Specially those who do t-shirts and such.
I run a Google Ad campaign for a Shopify site.
Sometime in beginning of Sept., there appeared to some changes in Google Ad dashboard, Ad setup and conversions (Purchase) setup. I have been taking help of Google Ad supports teams to fix this but couldn't be sure if that has worked.
Recently, during one such session, Google confirmed Shopify has introduced and app, Google & Youtube App, and that is only supported way now to track purchase conversions. Not only that, one has to link the site (products) with Google Merchant Center as well, as it is no necessary to link purchase conversion to Google Ad dashboard. I don't want to use or link GMC due to some limitations.
Plus, may be just to encourage me, Google said that this is a common issue now being faced by Shopify and Google Ad users.
Your thoughts and advise would be appreciated.
Adding the Merchant Center google code for sellers to my small business's shopify or site (not sure which). I spoke to Google and they said to check with shopify as there has been issues. Shopify was semi vague. Any experience here on adding to which, the site or shopify? Any thing i need to know about? For reference:
Important: Opt-in integration is a required step for Google Customer Reviews. The program won’t work on your site, and surveys will not be offered unless this step has been completed. The opt-in integration lets Google display the Google Customer Reviews opt-in on your site and offer surveys to customers who have opted into the program.
Before getting started, verify that you have reviewed the Google Customer Reviews policies and completed the integration requirements for the opt-in:
Your shopping cart and checkout pages must be hosted on the same domain
The confirmation page must be hosted on your domain
<!DOCTYPE HTML> must be added to the top of every webpage
Once verified, follow the integration instructions to add the code snippet below to your order confirmation page and customize the variables as needed. The snippet integration will allow Google to display the Google Customer Reviews opt-in on your website.
Additional help can be found here: https://support.google.com/merchants/answer/7106244
Hey everyone,
I’ve been struggling with a persistent issue for over a month and I’m hoping someone here might be able to help me out. I’ve set up a multi-store on Shopify for both the US and UK markets and every time I submit my products to Google Merchant Center, they get disapproved within 8-12 hours. I’ve followed Google’s guidelines to the best of my knowledge, but I keep encountering the same issue repeatedly.
The disapproval notice is related to “Misrepresentation” (see screenshot attached), and it’s preventing all my products from showing in the UK, despite multiple attempts to fix it. Here are a few things I’ve done so far:
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I wanted to let you know that I ensured transparency about my business identity, model, and policies on my Merchant Center and online store.
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Used professional designs for my stores and made sure SSL certificates are properly installed.
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Provided detailed business information in Merchant Center.
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Followed SEO guidelines, updated product data, and more.
Despite all of this, the products keep getting disapproved for “misrepresentation,” and I’ve been stuck in this loop for a while now. Has anyone here experienced the same issue with free listings on Google Merchant Center and found a solution?
Any insights or advice would be greatly appreciated!
Thanks in advance!
I'm at the beginning steps of setting up Google Merchant Center and it's asking if I want to go to Shopify or continue setting up with Merchant Center.
I'm not sure which to choose. This is for a Shopify store, so should I press to go to Shopify to continue setting up Merchant Center, or is it better to continue directly setting up in Merchant Center?
Got a call the other day from a client saying they were closing their separate .com.au and .co.nz stores and moving to one .com store serving both regions using Shopify markets.
Previously we have had:
Two Shopify stores (with separate product feeds for each)
Two Google Ads accounts
Two GMC accounts
What's the correct way to handle this from a Google Merchant Center perspective?
I presume I might need some kind of 3rd party plugin/tool to create a product feed per 'market' - one for the AU version of the site, one for the NZ version.
From there, is it going to be problematic that both regions sit on the same domain but with only a parameter ID in the URL telling you which country version you are on (unless you look at the pricing for either NZD or AUD). e.g. thesite .com/product1&country=AU or thesite .com/product1&country=NZ
Also is this likely to cause an issue with Google Ads itself? They want to keep two separate accounts if possible.
Any advice would be appreciated.
I submitted a product feed to Google Merchant Center. Google Merchant Center is also separately showing that some products were found by Google. For those products that are found by Google will that conflict with the products that I have submitted in my sitemap? Should I select one of the following options in the Found By Google section?
Edit countries
Stop managing products
Don't allow ads for products found by Google
Hide all automatically found products
Or is it fine that there's both products found by Google as well as the same products in my feed?
What is the simplest way to add products to the google merchant center? I tried using a google sheets template but it's quite different from the shopify product export and looks like it will take a longgg time to manually rearrange the data for all my products in addition to looking up additional info not included in the shopify sheet. I also looked into using the google content/merchant api but that requires a fair amount of dev expertise. It seems like there should be an easier way....
To preface, I have an online shop through Shopify and have several dozen listings connected to my Google Merchant account. Everything seems to be set up properly, both on the Shopify side and the Google side. Products have brand, barcode numbers, accurate titles, accurate descriptions, etc. On the Google side, everything is enabled to allow my products to shop in the free listings on Google Shopping, all products are verified and accepted, the information matches Shopify, my business information is accurate and up-to-date, etc.
For whatever reason though, when I search for a product, either using what I imagine a shopper would search or the literal exact title of my product, my shop is never listed on any page no matter how far down I scroll. I don't expect my store to be listed on the first fee rows, but given the high quality of images I've uploaded, the competitive, price, and the sheer amount of information I've added to each product, I feel like I should be able to see it somewhere.
The only thing of note that I have noticed is that maybe a third of my products have a "Needs attention" notification about images being under review. Even for the products that don't have this though, nothing is showing up.
I can't figure this out and would love some pointers or help. Maybe one of you has run into this before, not sure. I don't even know where to start on troubleshooting.
I need help with Google Merchant Center. My products are neither approved nor rejected—the validation process doesn’t start at all.
I connected my Google Merchant Center account to Shopify using the “Google & YouTube” app, but nothing is happening, even after waiting for over 24 hours. When I contacted Google support, they suggested disconnecting and reconnecting the account, but that didn’t solve the issue.
I also tried another Shopify app, Conversios, which is supposed to send an unlimited number of products to GMC. After it spent two hours loading my catalog, I was supposed to select products to submit—but the list was empty, as if I had no products at all.
I have over 150,000 products on my website, and I suspect the large quantity might be causing the problem. My business is currently at a standstill because of this, and I urgently need a solution.
Been having a hell of a time trying to get my products to show up on GMC.
When I check the items on GMC, I see that under visibility, there is a green check mark and status says approved.
However, when I go onto Shopify, it shows all of my products as "Not Approved".
When trying to search for my product on google, I can't seem to find it. So I am not sure where I am going wrong or what to fix to try and get it to work properly.
Much as I like Shopify, there are features which I just find infuriating/confusing/badly described. I've been tearing my hair out trying to understand how exactly Shopify's built-in "Google & YouTube" sales channel syncs product information with Google Merchant Center. For example, I was wondering why the various metafields prefixed "Google:" didn't appear to do anything, only to discover that Shopify completely ignores them (https://www.reddit.com/r/shopify/comments/1bmolxt/comment/kwd9tc9/). Why the heck have them then?!?
I've half a dozen questions which I don't even know how to express, but I'll start with this:
Does anyone have a clear explanation of how different metafields in Shopify are translated into the product attributes in Google Merchant Center?
For example, take "color". There are two places where information about this can be entered in Shopify:
In the "Category Metafields" section of the Product editor (go to Products > scroll down to Category Metafields). This gives a drop-down list of predefined options, for example silver, gold, enamel and so on.
In the "Bulk edit products" editor of the "Google & YouTube" app (go to "Google & YouTube", click the three dots at the right of "Google Merchant Center" and then choose "Bulk edit products"). In the table which comes up, there is a column called "Google: Color". This is a text entry, it does not let you choose from predefined options.
If there is a value present in the "Google: Color" column, it overrides (is chosen preferentially) to any value which was already in the Category Metafields section of the product editor. This confused me for ages.
However, other fields like material do not have a clearly defined behaviour. In the case of material, it doesn't appear to be synced to anything in merchant center, except for older products! There's a bunch of weird behaviours like that which are infuriating. Let's start with the question in bold first though ;-)
I sell internationally to all of Europe, Scandinavia, USA, and a lot of Asia.
I’m using a currency converter since shopifys inbuilt one for markets often doesn’t trigger (I watch people on Clarity browsing in the wrong currency all the time).
I’m also using a combination of Advanced Shipping Rules and Live Shipping Rates since I ship products from many different countries.
My issue is that google merchant center just can’t come to grips with the multiple shipping currencies and refuses the majority of my products.
Has anyone worked through this successfully?
I read a couple of articles about it and I am still confused. Has anyone used this?
Has anyone found benefit in it?
I’m at my wit’s end with Google Merchant Center, and I’m hoping someone here might have some advice or insights to share. My account recently got suspended for misrepresentation, and I’ve been working tirelessly to fix every potential issue on my website.
I can send the website via direct message if anyone is able to help! I'm legit about to explode
Here’s what I’ve done so far:
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Updated my Shipping Policy to clearly outline fees, delivery timelines, and free pickup options.
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Revised my Return Policy with details on restocking fees, refund processing times, and conditions for defective/non-defective returns.
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Cross-checked my product listings to ensure descriptions, pricing, and availability match everywhere.
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Ensured my website has HTTPS, mobile responsiveness, and no broken links.
I’ve submitted appeals and even reached out to Google Support, but they keep giving me generic responses, saying my account doesn’t comply with their policies. The frustrating part? They won’t tell me exactly what’s wrong, so I’m left guessing what to fix.
I know they’re focused on maintaining trust and safety on the platform, but it feels impossible to resolve this without more specifics.
Has anyone here successfully dealt with this kind of suspension? Any tips or strategies to get through to Google or figure out what might still be wrong?
Thanks in advance for your help—I could really use some guidance!
TL;DR:
Google Merchant Center suspended my account for misrepresentation. I’ve fixed everything I can think of, but I’m still stuck with vague rejections. Looking for advice from anyone who’s navigated this before!
The Google Merchant Center API is pulling in the wrong additional images for my product variations and also the wrong mpn. It's using the images and the mpn from the first product on the page for all products instead of the ones specific to the variation. Have anyone found a way to control this either through Shopify settings or by using an app?
Edit: I'm using the Google sales channel within Shopify for the feed.