It depends on your account. I think you can still get the phone or chat options... but most times I only see the option to email now. I have found that it is much harder to contact Google support compared to before. Answer from Flashy-Office-6852 on reddit.com
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Store Growers
storegrowers.com › home › top 4 options to get google merchant center support (2025)
Top 4 Options To Get Google Merchant Center Support (2025) - Store Growers
December 30, 2024 - That means that Google has tried to automate a lot of the support and reviews ... In your Google Merchant Center account, click the question mark in the top bar, then click “Help center and support”.
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Reddit
reddit.com › r/ppc › is there a way to contact google merchant center support still by chat or phone or do i need to send a email inquiry first?
r/PPC on Reddit: Is there a way to contact Google merchant center support still by chat or phone or do I need to send a email inquiry first?
May 11, 2025 - But nowadays, it redirects to https://support.google.com/merchants/gethelp · Which then gives you email or chat option. But mostly just email. Anyone else receive this email from google merchant Center ; Policy update: Malicious and unwanted software
Discussions

Google merchant center help
Yes. Go to https://support.google.com/merchants . Go down to the bottom and click contact us. The form will ask questions and you will need to enter a Google ads account number and a merchant center account ID. Fill out the rest of the requested information. You should be able to get someone on chat. More on reddit.com
🌐 r/PPC
7
2
June 8, 2023
chat support Google Merchant Center - Google Ads Community
Skip to main content · Google Ads Help · Sign in · Google Help · Help Center · Campaigns · Explore features · Optimize performance · Account & billing · Fix issues More on support.google.com
🌐 support.google.com
September 8, 2022
google merchant centre help
hi all, so i have been in big trouble with google recently. my gmc has been suspended and so has my ads account (i dont even run google ads anymore). misrepresentation. i have contacted google relentlessly for the past two months, giving them all the info they ask for and they just give back ... More on community.shopify.com
🌐 community.shopify.com
1
September 5, 2024
How so you set up Google merchant center for your clients?
Each agency should have a Google multi-client account (MCA). Then either make a new GMC account within the agency MCA and add their clients email to that child GMC account. Just make sure to add your client as the admin user on the new GMC account. That way if they want to leave they can take their GMC account with then. If the client has an existing GMC account, then reach out to Google support and get them to add the client's GMC account to your agency MCA. There is no way to add an existing GMC account to your agency MCA without the help of Google. It has to be done manually by Google still.... and don't let support tell you otherwise. Also, part of the process is Google sending you and the admin email on the client's existing GMC account an email asking for authorizing to add the GMC on the agency MCA. Both you and the client need to reply to those emails and approve you getting access to the GMC. More on reddit.com
🌐 r/adwords
6
2
May 16, 2020
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Atensoftware
atensoftware.com › p90.php
Google Merchant Center Phone Number, Chat, and Email Contact Forms
June 10, 2024 - Instead, you must use the Contact Us Form - Google Merchant Center. Read below for more specific instructions. You can still directly Call Google Ads Experts. No email address is provided for opening a ticket. Instead, to open a written ticket, use one of the Contact Forms listed below, or the Send Message instructions that follow. Google will respond by email from shopping-support ...
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Google Support
support.google.com › merchants
Google Merchant Center Help
Official Google Merchant Center Help Center where you can find tips and tutorials on using Google Merchant Center and other answers to frequently asked questions.
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GoDataFeed
help.godatafeed.com › hc › en-us › articles › 4408316504859-Feed-Google-Contact-Support-at-Google-Merchant-Center
Feed: Google - Contact Support at Google Merchant Center – GoDataFeed Help Center
February 20, 2024 - Sign in to your Merchant Center account. Navigate to the question mark icon in the upper right-hand corner to the right of the gear icon. Click the question mark icon and select Help Center and Support.
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Google
google.com › retail › support
Get Merchant Center help & support
From the basics to beyond, get info and support on common topics across products. ... Merchant Center is a free tool that helps millions of shoppers on Google discover, explore, and buy your products.
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Reddit
reddit.com › r/ppc › google merchant center help
r/PPC on Reddit: Google merchant center help
June 8, 2023 -

Just wanted to ask if there are consultants or a way to contact GMC. I screwed up the setup for a client (my first) and I’ve never been able to resolve it (just trying to connect shopify to YouTube). Only reps I was able to speak to was YouTube and they relayed to gmc, but took months and no resolution. Just need some help or contact if it is possible. If you know of any, I’d greatly appreciate being pointed in the right direction.

Find elsewhere
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Google Support
support.google.com › google-ads › thread › 178483923 › chat-support-google-merchant-center
chat support Google Merchant Center - Google Ads Community
September 8, 2022 - Skip to main content · Google Ads Help · Sign in · Google Help · Help Center · Campaigns · Explore features · Optimize performance · Account & billing · Fix issues
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Google Support
support.google.com › merchants › gethelp
Sign in - Google Accounts
Sign in · Use your Google Account · Not your computer? Use Guest mode to sign in privately. Learn more about using Guest mode · Create account
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Zatomarketing
zatomarketing.com › google-merchant-center-suspension-help
Help With Google Merchant Center Suspensions
November 4, 2024 - Your address and phone number should be up-to-date, match other account records, and be consistent across all linked platforms. Verify the details on any verification documents provided to Google to ensure there’s no confusion.
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Google
policies.google.com › terms › service-specific
List of services & service-specific additional terms – Privacy & Terms – Google
Google Merchant Center Terms of Service · Shopping ads policies · Free Listings policies · Google One · subject_black · 2 ·  · Terms of Service · Google One Terms of Service · Google Pay · subject_black · 3 ·  · Terms of Service · Google Pay Terms ·
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Google
developers.google.com › content api for shopping › support
Support | Content API for Shopping | Google for Developers
The Content API team provides email support with a 24-hour initial response time, focusing on technical issues related to the Content API for Shopping. For general Merchant Center questions, users are guided to the Merchant Center Help Center, while Google Ads API inquiries are directed to their respective developer site and forum.
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Google Support
support.google.com › paymentscenter › answer › 7163092
Find your Merchant ID - Google payments center help
When merchants set up a payments profile, Google assigns it a unique numeric code called a Merchant ID. You cannot change this number. If you ever contact Google support, we'll ask you to give yo
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X
x.com › gmerchantcenter
Google Merchant Center (@GMerchantCenter) / X
November 10, 2023 - Support & updates from the Google Merchant Center team.
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Google
accounts.google.com › Login
Google Merchant Center
to continue to Google Merchant Center · Not your computer? Use Guest mode to sign in privately. Learn more ·
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Google
google.com › retail
Promote Your Business with Merchant Center
Merchant Center Help shoppers discover and buy your product · Google Business Profile Get your business on Google · Expertise · Think with Google Explore the latest insights and marketing strategies · Accelerate with Google Get a personalized marketing strategy and learning plan · Partners · Become a partner Gain training, insights, and rewards · Work with a partner Get expert guidance for your campaign · Help · Get expert support Contact us for support with Google Ads ·
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Google
business.google.com › en-all › merchant-center
Promote Your Business with Merchant Center - Google for Retail
Get expert support Contact us for support with Google Ads · Get help Browse help topics · Easily manage and promote your business and products to millions of shoppers across Google with Merchant Center. Start now · Play animation · Pause animation · Search · Maps ·
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Google
google.pissedconsumer.com › customer-service.html
Google Customer Service Phone Number (866) 246-6453, Email, Help Center
2 days ago - Call or write an email to [email protected] to resolve Google issues: Account, Request for Information, Payments and Charges. Visit the company website www.google.com or help center for ...
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Authorize.net
support.authorize.net
Home | Authorize.net Support Center
Merchant Sign In · Use your Partner Interface credentials to sign in to the Authorize.net Support Center.
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Shopify Community
community.shopify.com › shopify discussion
google merchant centre help
September 5, 2024 - hi all, so i have been in big trouble with google recently. my gmc has been suspended and so has my ads account (i dont even run google ads anymore). misrepresentation. i have contacted google relentlessly for the past two months, giving them all the info they ask for and they just give back ...