If your video fails to upload, then you need to contact support by email. They will then forward your query to the verification department, which will get in touch with you within 24 to 48 hours with the next steps. If that goes nowhere, you can try to go for free to the Google business profile community help centre and put up a post and hopefully someone will give you some assistance there. If you have a Marketing company/SEO you can ask them for help. Or, look for a Marketing company near your home and discuss this with them at their office. Or hire someone online. Cheers Answer from Daryl-Rosenblat on reddit.com
🌐
Google Support
support.google.com › business
Google Business Profile Help
Official Google Business Profile Help Center where you can find tips and tutorials on using Google Business Profile and other answers to frequently asked questions.
🌐
Google Support
support.google.com › a › answer › 1047213
Contact Google Workspace support - Google Workspace Admin Help
You might see a message that says ... Otherwise, select This is a new issue. ... Click Chat to open the Connect to live chat window. Click Email to send an email to Google support....
Discussions
Is there a support number I can call?
Have more questions? Join our community Discord! I am a bot, and this action was performed automatically. Please contact the moderators of this subreddit if you have any questions or concerns. More on reddit.com
🌐 r/GoogleMyBusiness
6
4
January 8, 2024
Anyone have a working email for Google Business Profile Support?
Have more questions? Join our community Discord! I am a bot, and this action was performed automatically. Please contact the moderators of this subreddit if you have any questions or concerns. More on reddit.com
🌐 r/GoogleMyBusiness
6
4
August 1, 2024
Is it impossible to get support from Google Business Profile?
This is a friendly reminder that r/smallbusiness is a question and answer subreddit. You ask a question about starting, owning, and growing a small business and the community answers. Posts that violate the rules listed in the sidebar will be removed. A permanent or temporary ban may also be issued if you do not remove the offending post. Seeing this message does not mean your post was automatically removed. I am a bot, and this action was performed automatically. Please contact the moderators of this subreddit if you have any questions or concerns. More on reddit.com
🌐 r/smallbusiness
32
14
July 31, 2024
How to contact Google My Business Customer Support?

Have more questions? Join our community Discord!

I am a bot, and this action was performed automatically. Please contact the moderators of this subreddit if you have any questions or concerns.

More on reddit.com
🌐 r/GoogleMyBusiness
5
2
June 18, 2023
🌐
Google Support
support.google.com › a › answer › 7477219
Get help with Google My Business - Google Workspace Admin Help
To get assistance with your Google My Business account, contact the Google My Business support team. ... Professional email, online storage, shared calendars, video meetings and more.
🌐
Google Workspace
workspace.google.com › support
Customer Care Support Options & Pricing | Google Workspace
Set up my phone · Learn more · Use Gmail with Outlook · Learn more · Send/receive with another email · Learn more · Reset a password · Learn more · Billing and payments · Learn more · Google Workspace Admin Help Center · Choose the level of support to suit your organization and tailor it further with Value-Add services. Available as paid upgrade in Google Workspace Business Standard and Plus editions.
🌐
Google
google.com › intl › en_hk › › business › faq
Support with Questions and Answers - Google Business Profile
Explore Google Business Profile help best practices, and guidance with answers to frequently asked questions about managing your Business Profile.
🌐
Google
google.pissedconsumer.com › customer-service.html
Google Customer Service Phone Number (866) 246-6453, Email, Help Center
3 days ago - Call or write an email to [email protected] to resolve Google issues: Account, Request for Information, Payments and Charges. Visit the company website www.google.com or help center for more information.
🌐
Reddit
reddit.com › r/googlemybusiness › is there a support number i can call?
r/GoogleMyBusiness on Reddit: Is there a support number I can call?
January 8, 2024 -

So basically I have a landscaping business and I've been trying for some time to get my business account verified. The only option I have for verification is the video. The video asks for three things...

  1. Location should match your Business Profile (Ex. street sign, nearby businesses, surrounding area). I live on a private dirt road with no formal street sign, there's no nearby businesses.

  2. Your business name and category should match your Business Profile (Ex. business card, branded vehicle, business tools/equipment). This shouldn't be an issue.

  3. You're authorized to represent this business (unlocking branded vehicle, operating online business tools, proof of address). My work vehicle is not branded. What are online tools? Like my spreadsheets?? Proof of address, like a utility bill or driver's license?

The main problem I've been having, besides the ones I mentioned, is that the video never uploads. I take the video on my phone as best I can, it tries to upload then tells me video fails to upload. I've tried all the different troubleshooting techniques they offer but I just want to talk to a person about this. Is there no number I can call? No video chat?

Top answer
1 of 3
2
If your video fails to upload, then you need to contact support by email. They will then forward your query to the verification department, which will get in touch with you within 24 to 48 hours with the next steps. If that goes nowhere, you can try to go for free to the Google business profile community help centre and put up a post and hopefully someone will give you some assistance there. If you have a Marketing company/SEO you can ask them for help. Or, look for a Marketing company near your home and discuss this with them at their office. Or hire someone online. Cheers
2 of 3
2
Try to keep the video as short as possible 30-45 seconds, reduce video quality also and instead of wasting time running to the street corner I used google maps on another phone and pinpointed my location on there and showed the street. I tried about 10 times before this and put time and effort into the other videos and they didn’t upload. And the video I shot the quickest and wasn’t very detailed at all with got me accepted. I think the google maps hack worked at shortening the video greatly also.
🌐
Google
marketingplatform.google.com › google marketing platform › contact us
Contact Us - Google Marketing Platform
Contact us to talk to an enterprise sales representative about the benefits of our advanced analytics solutions, services, and support.
Find elsewhere
🌐
Reddit
reddit.com › r/googlemybusiness › anyone have a working email for google business profile support?
r/GoogleMyBusiness on Reddit: Anyone have a working email for Google Business Profile Support?
August 1, 2024 -

I'm a digital marketer trying to resolve an issue with my client's Google Business Profile. I've done this many times before but not recently. I filled out the standard Google contact form to get in touch with support and got the standard auto-response to my email suggesting I try a certain thing and asking if I still needed help. I responded saying I did, but I noticed that the email address contained "no reply" ([email protected]). A few days later, I was informed that my ticket had been closed.

So I filled out the contact form again, providing the case number for the prematurely closed ticket and asking them to reopen the case. That was 8 days ago. I got the standard auto-response again, responded saying I still need help, and nothing.

I found an old email address I used to contact for support - [email protected] - and tried forwarding the email to them, but I got an auto-response saying the inbox is no longer being monitored.

Anyone have any advice here?

Top answer
1 of 6
1
Have more questions? Join our community Discord! I am a bot, and this action was performed automatically. Please contact the moderators of this subreddit if you have any questions or concerns.
2 of 6
1
What do you mean by “resolve an issue”? What is your support ticket for?
🌐
Google
business.google.com › us › support
Google Marketing Tools Support & Customer Service - Google Ads
Get the answers, support, and customer service you need to take advantage of Google's Marketing Solution Tools in order to grow your business.
🌐
Google Workspace
workspace.google.com › contact
Contact Google Workspace Sales & Support | Google Workspace
From small teams to Fortune 500 companies, millions of businesses use Google Workspace to do their best work. ... Thanks for reaching out. One of our sales specialists will review your request. ... Visit our Help Center to troubleshoot common questions including account setup, billing, product issues, and more. Or see how to contact support here.
🌐
Google
google.com › intl › en_in › contact › grievance-officer.html
Contact us – Google
If you are unable to find guidance about your concern on these resources, you may reach out through the Grievance Redressal Mechanism by sending an email to [email protected].
🌐
Google Fiber
fiber.google.com › support
Google Fiber Internet Support & Customer Service
Business · Contact usCheck availabilitySign In · Our award-winning customer support team is ready for any questions you might have. Chat with us · Call us · Schedule a call · Email us · Use Help Center · Basics · Plans · Self-Installation · Account & Billing ·
🌐
Google
developers.google.com › my-business › content › support
Google Business Profile APIs | Google for Developers
Contact the Business Profile support team for technical support.
🌐
Adobe
adobe.com › about-adobe › contact.html
Contact us
Find out how to contact Adobe for Support, Sales and more.
🌐
Google
search.google.com › search-console › about
Google Search Console
Receive email alerts when Google identifies issues on your site.
🌐
Google
business.google.com › en-all › business-profile
Get Listed on Google - Google Business Profile
List your business on Google with a free Business Profile. Turn people who find you on Search & Maps into new customers.
🌐
Google Workspace
workspace.google.com › solutions › business-email
Create a Professional Business Email Address | Google Workspace
With Gmail and Google Workspace, you can easily create a professional address for your business.Get started · Time for a professional email address? With Workspace and Gmail, it’s easy to set up an @yourbusiness email.
Published   June 10, 2024
🌐
Google
admin.google.com
Google Admin
Sign in · Use your Google Account · Not your computer? Use Guest mode to sign in privately. Learn more about using Guest mode · Create account
🌐
Google
docs.cloud.google.com › documentation › cloud customer care › create and manage support cases
Create and manage support cases | Cloud Customer Care | Google Cloud Documentation
Learn how to manage support cases, view support case details, and escalate a support case with Customer Care.