Google Pay / Payment Profile Verification
Can’t verify my identity in order to add credit cards on google pay.
Need help with Google Pay identity verification
On 2023-07-01 Reddit maliciously attacked its own user base by changing how its API was accessed, thereby pricing genuinely useful and highly valuable third-party apps out of existence. In protest, this comment has been overwritten with this message - because “deleted” comments can be restored - such that Reddit can no longer profit from this free, user-contributed content. I apologize for this inconvenience.
More on reddit.comGoogle wallet demanding I verify my identity every time on latest Beta
Videos
Hi all, just received this:
Important information regarding your Google accountYou're receiving this email because we haven't been able to verify some of the info on your Google account. If we can't verify it within 10 days, you won't be able to transact with certain products (e.g. Play, Google Ads, AdSense, G Suite, etc.) using this account.
https://support.google.com/googlepay/contact/account_verification
They are asking for an ID and a proof of address. The problem is this is a company's payment profile for my company based in Cyprus, I live in another EU country so my proof of address won't match the one on the payment profile. This is an old account and payment profile with substantial spend, no policy issues history whatsoever. I could fill it in as is, but the form says the address must match. Or I could change the payment profile to a company director who lives in Cyprus and has a proof of address that matches address on the payment profile. But the credit card is on my name.
I don't want to make any mistakes here. Would appreciate any help.
EDIT: Verification passed! Took 25 days, 10+ tickets, 7 calls. I think part of the reason, I used to select Google Pay in the affected service, and I had to choose Google Ads. Last doc submission I selected Google Ads, and 2 days later I receive the Account approved email. Good luck guys, and diversify your marketing efforts.