Google Support
support.google.com › googleplay › answer › 15574897
Request a refund on Google Play - Google Play Help
Go to play.google.com. At the top right, click your Profile picture. Click Payments & subscriptions Budget & order history. For the order you want to return, click Report a problem. Select the option that describes your situation. Complete the form and note that you'd like a refund.
Google Support
support.google.com › googleplay › workflow › 9813244
Request your Google Play refund - Google Play Help
Request a Google Play purchase refund with our easy, self-help flow that lets you skip the line and submit refund requests on Play purchases.
Videos
02:17
How To Refund Purchase On Google Play - YouTube
02:01
How To Get A Refund From Google Play Store - YouTube
02:24
How To Get A Refund On Google Play Store Purchase - YouTube
00:45
How To Refund Google Play Store Purchases - Full Guide - YouTube
00:41
Request a refund for a Google Play purchase - YouTube
Elevate Support
support.elevateapp.com › hc › en-us › articles › 4402973457179-How-do-I-request-a-refund-through-the-Google-Play-Store
How do I request a refund through the Google Play Store? – Elevate Support
If your refund is not processed within 7-10 business days, please follow up with Google support directly. To speak to Google customer care, please call 1-855-466-4438.
Google Support
support.google.com › googleplay › answer › 2479637
Learn about Google Play refund policies - Google Play Help
Most apps on the Play Store are made by third-party developers, not by Google. The developer can help with purchase issues and can process refunds pursuant to its policies and applicable laws. If you are requesting a refund, contacting the app developer directly is often the quickest way to resolve the issue.
Reddit
reddit.com › r/android › google play denied my refund within 1 hour of purchase and sent me on a wild goose chase
r/Android on Reddit: Google Play denied my refund within 1 hour of purchase and sent me on a wild goose chase
June 30, 2025 -
Bought something through an app that didn’t work as expected.
I requested a refund within 1 hour of purchase — well within their official refund window.
It’s now been 5 days, and all I’ve gotten is a circus:
→ Google Play denied the refund, told me to contact the developer
→ Developer said Google handles all refunds
→ Went back to Google with proof, and now they say “contact your bank” if the payment already went through
I haven’t even gone to the bank yet — I’m just exhausted from being passed around like a refund football.
I followed all the right steps, even stayed in the time limit, and they’re still not helping.
Has anyone else dealt with this? Is this how Google Play handles refunds now?
Top answer 1 of 5
92
Do not go to your bank. If you do a recharge against Google they can and will block your entire account. You lose everything. Email address, photos, purchases, the lot.
2 of 5
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In App Purchases are different and DO NOT HAVE A TWO HOUR WINDOW AT ALL. only the dev can refund yes, chargeback will lock down your Google Account The terms changed AGAIN. Developer country of origin now impacts refundability.
Paracambi City Council
paracambi.rj.leg.br › support.google.com › googleplay › answer › 247963736fc.html
Learn about refunds on Google Play - Google Play Help
You can also contact the Google Play support team to request a refund. Google does not provide refunds for most Subscribe with Google purchases unless (1) they are faulty; (2) they do not match their stated benefits on the Subscribe with Google interface; or (3) if you have a Right of Withdrawal as described in the Subscribe with Google Additional Terms of Service.
Helpshift
rollic.helpshift.com › hc › en › 4-rollic › faq › 42-how-do-i-request-refund-on-android-google-play-store
How do I request refund on Android/Google Play Store? — Rollic Help Center
To request a refund for a Google Play purchase, you may follow the instructions and request a refund on the Google Play website.
Android Police
androidpolice.com › home › applications › how to get a refund from the google play store
How to get a refund from the Google Play Store
September 27, 2024 - When you follow the step-by-step instructions in this guide, the refund process goes smoothly. However, if you think Google unfairly rejected your request, contact Google's customer support for help. If someone gifted you a Google Play Gift card, you can redeem it to buy your favorite app, ...
| Balance Support
support.balanceapp.com › hc › en-us › articles › 4407840788251-How-do-I-request-a-refund-through-the-Google-Play-Store
How do I request a refund through the Google Play Store? – | Balance Support
Please contact us with your request; our support team will gladly assist you. If your refund is not processed within 7-10 business days, please follow up with Google support directly. To speak to Google customer care, please call 1-855-466-4438.
Quora
quora.com › How-do-I-get-a-refund-on-Google-Play-I-have-submitted-a-refund-request-form-and-also-mailed-their-support-app-I-havent-received-any-message-from-them
How do I get a refund on Google Play? I have submitted a refund request form, and also mailed their support app. I haven't received any m...
Answer: How long has it been? Did you receive an email with a tracking number? Did you reply to that email? We're you very specific in the request, leaving out emotion?
Nomorobo HelpDesk
nomorobo.zendesk.com › hc › en-us › articles › 360031790532-How-can-I-get-a-refund-via-the-Google-Play-Store
How can I get a refund via the Google Play Store? – Nomorobo HelpDesk
To request a refund, please email [email protected] with a copy of your original receipt of purchase AND a copy of your cancellation confirmation. We can issue a refund directly throug...
Digital Trends
digitaltrends.com › home › phones › android › mobile › how tos
How to get a refund from the Google Play Store - Digital Trends
April 24, 2025 - For example, credit card refunds can take anywhere from 5 to 14 days, meaning your quickest possible refund could potentially be a full week. Don't vicariously spend money on apps to try them out this way if your funds are limited. Typically, searches for Google Play's customer service will lead you to help with their gift cards.
Google Play
play.google.com › about › play-terms › eea › index.html
Google Play Terms of Service
If you request to begin the performance of services during the withdrawal period, you may be required to pay an amount in proportion to the services provided until you have communicated to us your withdrawal from this contract, in comparison with the full coverage of the contract. Refunds. Google offers additional rights of refund for several types of Content on Google Play, which are set out in Google Play’s refund policy.
YouTube
youtube.com › watch
How To Refund Purchase On Google Play - YouTube
How To Refund Purchase On Google PlayIn this step-by-step tutorial, learn how to easily request a refund for a purchase made on Google Play. Whether you acci...
Published May 22, 2024
Quora
quora.com › I-accidentally-purchased-an-app-on-Google-Play-I-want-a-refund-but-it-says-it-doesnt-meet-their-policies-How-do-I-get-a-refund
I accidentally purchased an app on Google Play. I want a refund, but it says it doesn't meet their policies. How do I get a refund? - Quora
Answer (1 of 6): You never get refund .yes I also faced so many times this problem . I have habit of taking free trails in apps but forgot to cancel before subscription ends . But later on I came to know that the moment I took free trail , I can cancel the subscription on Google Play . I actually...
Reddit
reddit.com › r/googleplay › google refund
r/googleplay on Reddit: Google refund
March 26, 2024 -
I've ACCIDENTALLY subscribed an app, mistakenly thought it was a free trial and was charged right way. I immediately contact google for refund and it is now under review. For common cases like that, will i actually get a refund for the accidental subscription
Top answer 1 of 5
3
google play store is kinda fishy, i had an app, a 3d wallpaper named motion that was removed from my purchases but I had the email from the order, so I complain to support to read its
2 of 5
2
They were pretty quick for me. I had someone pick up my phone and purchase (and use) in app purchases. Contacted Google Play and 1/2 of the purchases they refunded within a few hours the other 1/2 was a few days. I was happy that that refunded me at all.
Google Play
play.google.com › about › play-for-edu-terms.html
Google Play for Education Terms of Service
All Sales Final. Except as expressly set forth in these Terms or other Google Play policies, all sales are final, and no returns, replacements or refunds are permitted. If a replacement, return or refund is granted for any transaction, the transaction may be reversed, and you may no longer be able to access the Product that you acquired through that transaction.
GetHuman
gethuman.com › all companies › google play customer service › faq
Google Play Customer Questions, Answers, and How-to Guides
November 1, 2023 - Ask any question you have about Google Play customer service, get an answer now. ... If you canceled your subscription but still see a charge, a refund may be requested through your Google Play account. Go to your account’s purchase history, find the transaction, and select the option to request a refund.
Wix
davydovconsulting.com › android-app-development › how-navigate-google-play-refunds-comprehensive-guide
Google Play Refunds: A Step-by-Step Guide
Our dedication to quality, innovation, and customer satisfaction sets us apart. Our experts strive to surpass client expectations by delivering outstanding results. Absolutely, we provide continuous support and maintenance services post-launch to ensure your app remains optimal and aligns with your business goals.
Mobiletopup
mobiletopup.co.uk › entertainment vouchers › google play › everything about google play voucher › google play refund
How to Get a Google Play Refund: A Complete Guide
Google Assistant: If you used Google Assistant, ask for an update on your refund. ... For seamless purchases and reliable service, opt for mobiletopup.co.uk. Enjoy instant delivery of · Google Play vouchers, secure payment options, and outstanding customer support, ensuring a hassle-free ...