Google Play denied my refund within 1 hour of purchase and sent me on a wild goose chase
Hello there. I just got billed a subscription that I no longer use and forgot to cancel. Can I somehow get a refund?
Accidental Subscription
Getting refund from google play
Videos
Bought something through an app that didn’t work as expected.
I requested a refund within 1 hour of purchase — well within their official refund window.
It’s now been 5 days, and all I’ve gotten is a circus:
→ Google Play denied the refund, told me to contact the developer
→ Developer said Google handles all refunds
→ Went back to Google with proof, and now they say “contact your bank” if the payment already went through
I haven’t even gone to the bank yet — I’m just exhausted from being passed around like a refund football.
I followed all the right steps, even stayed in the time limit, and they’re still not helping.
Has anyone else dealt with this? Is this how Google Play handles refunds now?
If there's a need for more details I had a free month of super duolingo on my old phone and have just recently installed duo on my current one and have yet to log into duo. So I forgot that the end for the free trial period was today and just got billed the monthly fee. Is there any way I can get a refund?