I just chatted with Earl from Google Play Support and this is basically what he said in response to prizes not distributed yet. I have also submitted an email requesting the winners list since the prize page is no longer active. The email address is [email protected] and subject of the email must be Google Play Diamond Valley Challenge Winners List. The email needs to be submitted prior to September 30, 2024.

I was recently trying to get help with a Google issue and started wondering: Can I live chat with Google support? At the same time, I found a phone number 650-243-0735 online that seemed to be linked to Google’s headquarters. I wasn’t sure if calling it would help me reach a live chat option or connect me to support. So I decided to find out.

Here’s what I learned.

First of all, Google does offer live chat support, but only in certain situations and typically for paying users. If you're using Google Workspace (formerly G Suite), Google Ads, or are part of a YouTube Partner program, you may see live chat as one of the available support options.

However, for most free Google services like Gmail, Google Drive, or Google Photos, live chat support is usually not available. Instead, support for these products is provided through the Help Center, community forums, or automated tools.

I also tried calling a phone number that’s commonly listed online as being associated with Google, hoping to maybe get redirected to live chat or receive help. What I found was that while I did not get technical assistance, I was given some basic information — namely, that this phone line is intended for corporate or administrative use, not customer service.

In other words, calling Google's main office or a corporate number won’t connect you to live chat or any type of technical support for your Google account. These numbers are not designed to handle support requests, and they won’t provide troubleshooting help, account recovery, or product guidance.

So, how do you actually access Google’s live chat support?

If you’re looking for live help, here’s what you should do:

Go to https://support.google.com

Choose the Google product you need help with.

Sign in to your account (if prompted).

Follow the support flow. If your account is eligible, you’ll see a “Chat” option appear — alongside email or callback choices, depending on your service.

Again, this feature is generally available to paying customers or those using business services.

I got an automated like response from them.

Thanks