I recently purchased a Google Workspace account for my business and I'm in the process of adding our 25+ employees. Now, I went to add a new user yesterday and it is telling me I've reached my 20 user limit. I was under the impression that the limit was 300 (I have Google Business Starter). Can anyone help me with this? Thanks!

EDIT: I even upgraded to business standard and am still having the same issue.

I have a GSuite legacy account for my one-man business that I set up years ago. I'm finally working on my business full-time and thought I'd upgrade to Google Workspace Business Starter. But no matter what I try, the subscription form is demanding that I have at least 3 users.

All the documentation I have read say that it should support 1-300 users.

Is this a new requirement? Or is it because my GSuite account can't be upgraded for just one user?

Hi everyone;

I'm managing a 30 user company that is using Business Starter (30G email, data cap for ) each... most everyone is using 1-2 hundred mb of data. Except the boss... he's +30G and second in command is at 16G (still ok).
So... the issue is; seems that Google, in their infinite wisdom, has degated the ability to add storage (email storage) space on an individual basis. I have to go up a tier for all 29 people... just so that the 1 person can have more email space. Doesn't make sense.
What doesn't help... I have my own personal Google Workspace on Business Starter... but I had purchased extra drive space back when Google Workspace was gsuite or even earlier, Google Suite Legacy, when it was free. So, even though I'm on Business Starter; I have 1T of space... not the 30G.

So... How do I get more space on a later version of Google Workspace - Business Starter with out jumping tiers? I haven't found much online. What's disappointing is; O365 is 50G right off the bat for email... and I can add an extra 50G to one person and not a whole domain under O365.

Currently; I don't see much advantage of being on Google Workspace if this is the case.