It seems many are finding success now after all hope seemed futile weeks prior. Just wanted to quick share my own experience.

I missed the June 27, 2022 deadline to signify personal use of one of my legacy g-suite accounts. It was tied to a domain and inherited free from a web host many years ago. Attempting to visit that link after that point said it was unavailable.

I then upgraded to Business Workspace, which was offered at a discounted rate where it'd be free until October, then $3/month for so long and then $6/month after that.

After that I again attempted to indicate personal use but it still said not available. I let it sit and kind of forgot about it for some time, but made the effort once more tonight and was successful.

You may try directly visiting: https://admin.google.com/u/1/ac/billing/legacytransition and after logging in as an admin see if you have the blue button available to acknowledge personal use. Otherwise more detailed steps are below:

1. Under ADMIN account and control panel, select Billing - Subscriptions and make sure it indicates you are on Workspace or Workspace Business Starter. Mine took some amount of days to migrate after manually switching.

2. Click the HELP icon in top-right, select Contact Support - Questions about G Suite Legacy Free Edition - I used G Suite Legacy free edition for personal use.

3. An agreement will appear to confirm you used it for personal use (and with the disclaimer that they may once again decide at any point to remove more features), click YES.

4. Click the blue button "I used G-Suite Legacy Free for Personal Use."

5. Sign-in under your Admin account.

6. Click the blue button on the new page that appears, again to confirm personal use.

If successful, you will see: "Your account already has the no-cost option."

Now when you check billing, you should see Google Workspace Business Starter with 300 licenses available, and it will indicate "Free Plan" and "Free Edition (No Charges)"

If you check your Payment Accounts and had a credit card on file, it should say it is "not in use" anymore for the plan, meaning you're good to go!

The FAQ says if you have already upgraded to Google Workspace to contact support in order to be put on the waitlist. This however is not true as I tried this today. This is what support told me and I almost crapped my pants.

Google Workspace Support, Karen: For you to be able to be part of the wait list for Google Workspace Essentials Starter, you will have cancel the account and resign up for it as there's no direct way on switching your plan from Google Workspace Business Starter to Google Workspace Essentials Starter.

This is despite the fact that the FAQ on this page: https://support.google.com/a/answer/60217?product_name=UnuFlow&visit_id=637848886830446131-2250058766&rd=1&src=supportwidget0
says that if you already upgraded to Google Workspace to contact support. Then when I brought up the FAQ Help page, I was told this...

Google Workspace Support, Karen: That's right, according to that article you can transition to a no-cost option without the premium features of using Gmail with your custom domain but you subscribe to Google Workspace Business Starter already, and there's no way to directly switch your edition to Essential edition.

So anyone who upgraded early, they are now sticking us. I have another option for email which is why I wanted to look into the new no-cost option without Gmail, but it seems the help page is NOT correct and if we already upgraded, we are now stuck, which is no big deal as I told the support agent, I just don't like the fact that the help page says one thing and the agents are saying another.