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Got that message this morning. Cannot access any email with my domain extention. None of them are the admin email, so I can't access any Help forms. I fear the web designer from 10+ years ago was the admin, and trying to track him, his email, and/or password is futile, though I am trying. I am caught in an endless loop of login attempts. I have chatted with Google Pay, the only place so far that had a human (?) and of course could not help. I have been on hold with the Google number for 34 minutes, and I'm sure no one is going to answer.
My entire business was in that G suite and now I cannot get anyone to help me unlock and get back in. I have never heard of Google Workspace until now, I have never had to pay for any G suite services. I'm utterly helpless and hopeless right now. Please someone explain a way out of this maze.
I have a gsuite account that was originally free but after they decided to bait and switch I left it revert to a regular google account without the business features. I did not move to personal/free workspace
I just received this email telling me the subscription was suspended in Nov 2022 and that it will be suspended in Feb 2024 (what?)
It looks like your Google Workspace Business Starter subscription was suspended on November 27, 2022.
To keep your subscription, follow the steps below or Google will cancel your subscription on or after February 23, 2024.
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Activate your subscription
>Before February 23, 2024, sign in to your Google Admin console. >Go to the Billing > Subscriptions page and follow the steps to activate your subscription. >Within the next 48 hours, look for an email from us letting you know that your subscription is no longer targeted for deletion.
I never accepted the new T&C and I never started a trial so I can't access the dashboard without acceting new T&C. Has google been running the account on a trial since nov 2022? The account lost access to gmail back in 2022 (as expected)
Is this asking me to start paying or is there some login activation that I need to do on the admin account?