Moving to a new apartment soon and figure I could upgrade my bed. Every YouTuber and their mom is sponsored by helix so I figured I’d give it a shot. I was in the military for a while and suffer from severe lower back pain so I wanted something pretty high quality. But $3k (after discount) for a luxury bed seems like a scam. Has anyone bought their Elite series mattress and can vouch for this, or should I look elsewhere and save my money?

AVOID THIS BRAND - My opinion

I bought a king size luxe dusk. Expected it to provide good back support for a 6ft 180lb male. It felt great at first, but man does this thing break in a TON. Around 150 days in, my back is killing me it sags so much. The trial time frame is 100 days and I think they do this on purpose knowing it breaks in a lot and doesn't reach its true feel until more like 180 days. I noticed other competitors offer 180 days or even 365 days. Of course they would not let me exchange it for something firmer when I called 147 days into using it. For a mattress that costs what they are charging, put your money somewhere else. I really regret trusting this company. Maybe it would have turned out differently if I had been able to get the firmer version, but they wouldn't budge so ask yourself which company stands behind their product more when making a mattress decision - Helix certainly does not, AVOID.

I’m a 36m 5’10” 250lb stomach sleeper. My wife is a 34f 5’0” 130lb side sleeper.

For the past 7 years we were sleeping on an original Casper mattress which served us well until it suddenly seemed to give out and we began waking up in pain. Rotating it didn’t help. We began by replacing it with a Casper Select mattress from Costco. We found it comfortable however I began waking up nightly in back pain on it and suspected it wasn’t giving me the support I needed.

I did a bunch of research into what mattresses provide the best back pain relief and based on that we next tried a Saatva Classic. It seemed too firm and the coil on coil structure led to a huge amount of motion transfer. My wife said she hated it as a side sleeper and outright refused to even sleep on it even for one night. Back to the drawing board. Saatvas return process was good and we promptly got a refund.

Doing some more research, Wired magazine and Forbes were really praising the Helix Midnight Luxe. It seemed like it was ideal for side sleepers which gave me confidence my wife would like it. I was concerned on whether I would get enough spinal alignment as a heavy stomach sleeper. Some reviews indicated a lot of off gassing with strong smells that could last two weeks.

We pulled the trigger and ordered on Labor Day weekend. We purchased the ergo align layer and glaciotex gel cooling layer as extras. The total bill for a king after taxes was $2731. Helix shipped the mattress the next day. FedEx royally sucked with numerous false and/or no status updates and eventually dumped it in a mangled box in the middle of our driveway two weeks later. We used a dolly to get it up a few front steps which was a good idea given that this sucker was heavy!

The mattress feels medium firm, erring on the more firm side of things. The top layer seems soft and when laying on it there is only a small (about 2”) of sinkage. It feels like you’re more-so laying on top of the mattress with a small amount of cradling. What I like is the amount of support you get. The foam layers near the top and springs underneath provide instant support and pressure relief at all points on my body. I woke up without any back pain which is a big deal. Even as a stomach sleeper im sensing my spine might not be fully aligned (slightly sagging) but it’s not too bad and I’ve been happy. As a side sleeper my wife indicated she is comfortable.

In terms of off gassing there really hasn’t been much. The first night when moving around on it I got one or two whiffs but that’s been it.

In terms of cooling I was disappointed that the mattress doesn’t feel cool to the touch like some other mattresses do with cooling gel layers. That’s what I thought we were paying for with the Glaciotex add on. When laying under a duvet, our body temps feel like they’re regulated well and we haven’t been over heating. It has better heat dissipation than other mattresses we’ve been on. With that said we’ve never felt the mattress ever offer any kind of “cooling” sensation. If I had to do it all over again, I would not purchase the glaciotex add on. I suspect you’d get the bulk of the performance with the default tencel pillow top.

Motion transfer has been good. There’s a little bit of it, considering that there is 8” of springs underneath the foam, however I feel like I can move around and adjust my positions and get in and out of bed without disturbing my wife.

An additional gripe I have is that the top layer has this quilted diamond pattern that intentionally create these hills and valleys. We don’t love that feature where our ideal mattress would have a flat memory foam top with slightly more sinkage, a little more softness or memory foam feeling, and is cool to the touch.

All in all, we’re fairly happy with it. It’s offering good support and we’re getting good sleep on it. The mattress is pricey and we wish it could have checked all of our boxes but our gripes are more wants than needs.

The “free” pillows that were sent with the mattress are junk. We haven’t tried the “free” mattress protector or microfiber sheet set yet.

We haven’t had to test Helix’s customer support yet. I put this review on their website and it appears to have been removed by Helix, so I’m posting on Reddit instead.

I am looking for a new mattress. I currently have a no-spring Serta ‘Serene Peace’ mattress which I think is latex from a Vera Wang collection in 2008.

I’m kind of a big guy and my hips are pushing through the mattress to the base layer which is firm so I wake up stiff with pain almost every morning. I move around a lot at night (maybe because of the mattress?) so I’m in all sleep positions.

I tried mattress topper, but that made things worse as the 3 inch foam one just gave me lower back pain.

Right now I can only fit a Queen but would eventually like a King. I also am working to get my weight down but have kinda accepted the fact I’ll likely destroy anything I buy pretty quickly so I’d like to not spend a ton until I can get that king.

Someone I know got a Serta Perfect Sleeper Charlotte from Mattress Firm so I tried that for a night and I could hear the springs moving when I rolled and I woke up in tremendous pain.

I then went to some stores and tried a few mattresses. My absolute favorite was the Beautyrest KX Plush. I accidentally kicked the remote and it raised the head, feet and started vibrating. I legit thought I was going to space. Laying on it in the store, I was blown away at how amazing it felt, really, truly. Until yesterday I thought the adjustable bases were just dumb, but now I really wish I could get that setup. I was laying on $6,000 but I felt like a million bucks.

I also laid on the Tempur Luxe Breeze. I really liked the cooling feeling and had zero pressure anywhere. But I get stuck in place and could hardly turn over.

Then I tried the Purple Hybrid Premier 4 and liked that quite a bit, probably my second favorite but didn’t try it super long, then tried the original Purple and sank right through to the base layers.

I also tried the Casper Nova & Wave Hybrids with and without the cooling layer but liked the Nova best because it was softest.

During looking at all these beds I was pointed towards a $1300 “Thomas Cole Borealis Hybrid”. I actually liked it quite a bit and kept coming back to it over and over. The only ones I liked better was the Purple 4 & Beautyrest KX.

I then found out they had this same Borealis Hybrid on clearance as a ‘comfort return’ for $547 an hour away and I planned to go get it the next day. For the price it seemed like a no brainer.

The next day I decided to go back to my local store and try it again. I still really liked it a lot but something tells me it might be too soft and will give me problems because I’ve read a lot about not getting too soft, especially if your heavy. So I decided to pass on that.

Then today I found a Helix Plus with GlacioTex cover for $550, I’m going to try it out tomorrow but I’m thinking this might be a better choice.

Going from a springless mattress for 14 years to a hybrid, will some back pain be normal as I adjust? (If we need to adjust anyway, does it even matter what we get?)

Should I get the Helix Plus? I feel like a dedicated plus size mattress at this price seems like an obvious move. I just want to wake up without pain. I notice I move around a lot because of pain/pressure spots during the night.

Suggestions? Thanks!!

Starting this out with saying I spent MONTHS of researching & reading different reviews as well as testing locally. I even asked multiple AIs the best beds based on all of my preferences - which I’ll list at the bottom.

That being said, I landed on the helix midnight luxe & pulled the trigger on Presidents’ Day weekend for a “discount”. Tonight is about to be night 1 so I’ll try to remember to update tomorrow & every few nights in case it helps someone. I have ADHD though so… no true promises.

Ordering experience after decision was made was easy. I set up affirm payments so it would be easier to get money back if I hate it & not spend all of the nearly $2k at once. I ordered a queen btw.

The “deal” included sheets, pillows & mattress protector. The sheets & mattress protector came 2 days later. The bed & pillow came 8 days after ordering. The actual delivery was expected this Thursday so 2 days early is great.

My old mattress was 12 years old. So I’m hopeful I’ll like it better regardless.

Initial thoughts: it actually feels softer than I expected which worries me. Kinda like I’m sinking or it’s molding to me ever so slightly. I bought this one since it’s a hybrid & I don’t love straight memory foam. I’ve thrown my back out a few times in the last 3 years, so support is super important. Plus trying to get roll out of a bed when you’re slightly sunken down in the middle is awful. We’ll see how it goes, but I may switch to the twilight & try a more firm bed if I can’t get used to this feeling.

I haven’t noticed any smells/off gassing, but the weather has been beautiful today. Windows & fans have been open all day.

Preferences: 5’3” female - currently 155lbs Side sleeper / toss & turn a lot Thrown back out multiple times so medium to firm bed was important I sleep with a 40lb dog & 9lb cat my boyfriend stays the night frequently; he’s 5’7 & about 160lbs & also a side sleeper. I have had other chronic health issues so good sleep is my top priority for my health. So I was willing to spend more for a good mattress especially since my last one purchased was 12 years ago.

That’s it for now, wish me luck! Or sweet dreams! 😅✨

EDIT #1: NIGHT ONE IS DONE! ___________

First night wasn’t too bad. No off gassing smell or any smell after turning fan off & closing windows in the evening. Definitely woke up a bit less stiff, but nothing drastic. I did still toss & turn throughout the night. Haven’t slept great this week though, so that could be more me than the mattress.

I was fairly warm at bedtime & woke up kinda cold which I don’t have too often. Outside temps weren’t particularly cold either. My old mattress was just springs & slight pillow top. So maybe the build doesn’t hold as much heat? I didn’t buy the glaciotex topper.

One positive thing I did notice - or not notice - I didn’t feel when my dog or cat jumped on & off the bed. Usually i feel them hop up in the morning especially. I also don’t recall hearing any extra noises when I flipped from side to side. So that’s promising. Boyfriend is traveling currently, so I’ll be curious to see if either of us notice the other moving.

EDIT #2: 3 Weeks In

Honestly, getting used to it & find it fairly comfortable. Not magic or fixing my back issues, but it isn’t hurting anything more. And my back issues are getting better thanks to other methods (PT, chiro, etc). I can also sit up in bed reading before sleep more comfortably than my last mattress.

Boyfriend has stayed over & really likes it. We don’t feel each other moving around as much.

The only real con is it holds heat which my room is already warmer than the rest of the house. So I’ve been a tad sweatier… I will likely invest in a cooling pad on Amazon to solve for that though.

Overall, I’m pretty satisfied with the purchase for now. ☺️

Edit #3: 47 days left in trial window

So after throwing my back out for the 5th time in 3 years… I’ve been thinking about getting the firmest option instead (Twilight luxe). The midnight is seemingly firm enough, but my constant back issues probably need more. I reached out to Helix to learn about exchanging products.

One thing they do before an entire new mattress is offer complimentary mattress toppers. They’re sending me a firm support topper and I’m hopeful that teeny bit extra support is what I need. Otherwise I’ll swap to the twilight.

The mattress is still fine otherwise, but just making sure I get the best support for my personal needs. It still does hold heat & as someone who’s been waking up with some weird night sweat stuff this week, I don’t love that still. So that would be my one warning: if you sleep warm, you may want to consider getting the cooling top with this.

A month ago I posted here seeking guidance on a few mattresses. I ended up purchasing the Helix Midnight Luxe and figured others might want benefit from what I’ve learned so far (1 week so far).

1. Purchasing - super simple. Helix offers a 15% (not 20% as previously noted) military discount which is very handy

2. Delivery - had to wait almost a month because of COVID.

3. Setup - nothing to report there. Definitely handy to have another set of hands as it is bulky to manoeuvre onto the frame (queen size model). Just follow the directions and it decompressed pretty rapidly. Instructions suggested 1-2 hours to fully adjust but it didn’t change much after about 30 minutes.

4. Out gassing - this has been the only negative so far. I don’t have a super sensitive nose but it was definitely strong for the first 4-5 days. Not eye-watering, must-wear-hazmat strong, but if you walked upstairs in my small home you couldn’t miss the “hey, we’ve got a new mattress!!” Indications in the air .... Today (day 7) it has definitely tapered off, there’s a bit of a whiff still when you turn down the sheets at night but that’s about it

5. Comfort (the part you’ve likely been waiting!) - it is as advertised and then some. Very happy so far (1 week in). All of the back/shoulder pain and muscle fatigue from the old mattress are gone. You sink into the Midnight (but not too much) and it supports perfectly. I’m a 6’5”/215lb athletic frame and mostly a side-sleeper and it has been fantastic to date. Judging by my sleep tracking app, it seems I’m spending more time in deep sleep and the amount of tossing/turning is way down.

Very happy with this purchase. It was expensive and I had to wait a month, but the Helix Midnight Luxe hasn’t disappointed.

I’ll try and follow up again at the 1 month mark.

CORRECTION: Helix offered a 15% military discount; I got that mixed up with Brooklyn Bedding (who offers 25% off for eligible military). Sorry for the mistake.

Just curious about what some "mattress pros" think about Helix.

I’ve had the Helix Midnight Luxe for 4-5 years now and looking to get a new mattress as it’s sagging in the middle. It was marketed as a good mattress for side sleepers, which I am and thought it did very well for. Although I’ve read some mixed reviews about the mattress from others I honestly loved it and thought it was super comfortable for my wife and I’s sleeping needs, except for the sagging that developed after a few years. We’re not very big people either; I’m 170 and she’s around 125.

Did you switch to a new mattress that you think is way better and what was it? While I plan on checking out mattresses at a store, you cannot really account for how it will be years down the line. I would just get another of the same mattress if I knew it wouldn’t sag again.

I’m currently on the fence about the Casper Snow Max — still within the trial period and not super happy with it.

I’m considering switching to the Helix Midnight Luxe (or maybe even the Elite, still deciding).

It looks like Helix just released new models today.

Does anyone know if there are any major changes or improvements that actually make a difference?

https://www.tomsguide.com/mattresses/helix-mattress-introduces-new-changes-to-entire-range

I’ve been trying to find a new mattress and while Googling, the Helix mattress gets recommended. I’m familiar of the brand due to YouTubers sponsored by them. I’m weary trusting brands YouTubers promote. I’m hoping if there are any users with an honest opinion on Helix mattresses. It’s so hard nowadays with sponsored content to find honest reviews. Much appreciated!

I’ve had the Helix Twilight Luxe with cooling topper for about 2 weeks and I’m waking up sweating every night and achy every morning. Previously we had a 14yo Sealy 🙈 with a cooling topper (we bought to extend the lifespan) and that was even preferable.

I’m 5’6” and 180# while my husband is 6’ and 250#. We also have two 50lb dogs that share the bed. My trial period is almost up so I’m trying to decide if maybe we need to look back at innerspring mattress was or there’s another hybrid that would work. The heat is worse than the stiffness in the morning and I can’t tell if that’s a material issue.

I did so much research before purchasing this and sadly I feel that now I have no idea where to go from here.

My husband and I are looking into a new mattress and he likes the Helix. Is it a quality mattress? Does it last? Our current mattress was purchased 4 years ago through Marriott (I think the brand is Jamison) and it is totally sagging junk. I want a quality mattress that will last at least 10 years. Thanks!

I am looking for a good new mattress that is Medium firmness twin for a side sleeper. Should I get one with helix or just get something at living spaces.

(sorry forgot to mention that I can’t stand the feel of coils and often shift in my sleep. Is there a way to filter those in the helix website?)