12 days is a long time, so no, I’ve never had to wait that long. Speak to the seller, not Hermes, and request a refund because you have not received whatever you ordered. Or if you’re lucky enough, the CS team working for the seller might be able to help you find out more about what’s actually happening to your parcel. Answer from kayaxx10 on reddit.com
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Product Reviews
product-reviews.net › down › hermes-login-tracking-issues
Hermes Login Problems and Tracking Issues - Nov 2025 | Product Reviews
Is Hermes having problems or tracking issues Friday November 28, 2025? If you’re someone who is experiencing some issues today, then feel free to drop a comment in the section below. By doing this, ourself and our readers will be able to help and also keep you updated on your current situation.
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Quora
quora.com › My-Hermes-parcel-has-been-delayed-for-about-a-week-now-what-should-I-do
My Hermes parcel has been delayed for about a week now, what should I do? - Quora
Answer (1 of 2): As others have said, contact the shippers! Exactly one week ago I was waiting for a new bicycle to arrive. I knew from the online tracking that it had arrived at the courier’s depot local to me at around 5am the previous day. I’d expected it to arrive some time the previous ...
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DownDetector
downdetector.co.uk › status › hermes
Hermes down? Current problems and outages | Downdetector
Real-time problems and outages for Hermes. Package tracking not working? Is the website down? Here you see what is going on.
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Parcels
parcelsapp.com › en › carriers › hermes
Hermes Tracking
The service is supported by Hermes' trusted network partners and includes access to Hermes' worldwide, fully tracked routing system. With full tracking provided on all Hermes deliveries, why not check the status of your parcel right now?
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Reddit
reddit.com › r/askuk › after experiencing a delay with hermes, have you actually ever received your parcel successfully?
r/AskUK on Reddit: After experiencing a delay with Hermes, have you actually ever received your parcel successfully?
January 20, 2021 -

I'm currently dealing with the shitty service that Hermes provides. It's safe to say that you should NEVER WILLINGLY use Hermes. My parcel has been stuck in one of their depots and the tracking detail they've provided just states that "We're sorry your parcel has been delayed, we'll have it on the move in the next 24 hours"... well it's been 12 days and the tracking still hasn't updated and I'm losing faith as the days go by. Their customer service is literally non-existent and it's literally impossible to talk to a human to even possibly try sort this out.

So my question is, have you ever had this kinda issue with Hermes and if so, did it turn up eventually??

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ShoppingTelly
shoppingtelly.com › shopping channels › qvc
Help! Strange Hermes Tracking Status | ShoppingTelly
July 2, 2012 - She said that it is common for that status message to appear and for parcels to be delivered despite this. Advice: phone back if I haven't received it by Friday!!!! I feel an email to the CEO coming on. Click to expand... No need to panic, have seen tracking statuses like that with Hermes often.
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Hermes
hermesworld.com › en › our_services › app_pages › app_page_help.html
Hermes Mobile App Help
To track your UK parcel, enter your 16 digit tracking number or 8 digit calling card number. ... Using our superfast, super simple service. We return parcels for high street, catalogues and online shops in the UK.
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Track24
track24.net › service › hermes › tracking
Hermes Tracking
For tracking Hermes, enter the tracking number and click Track! button. Track24.net provide real-time details of your Hermes package. ... Easy way to track your parcels!! ... Track24 is not a logistics company, online store or trading platform.
Find elsewhere
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Ship24
ship24.com › shops › hermes-tracking
Hermès Order & Package Tracking
Visit the Hermès website and log in to your account. ... Select the order you want to track. View its order status. ... Email confirmation: Locate the shipping confirmation email sent after your purchase. It typically contains the tracking number. Order history: Log in to your account on the Hermès website and navigate to your order details.
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Parcel Monitor
parcelmonitor.com › track-hermes
HERMES TRACKING | Parcel Monitor
Worst shiping company.10 days i try to find samebody to help find my packet.Have one bot who answer only to one question.I send email and only answer was the dont ship international. ... No transparency. Total blackout to the client. Tracking information don't indicate in what center/city it's the item. No professionalism More than 13 days to deliver an item from German to Portugal? Irresponsibility ... My pkg is not delivered as anounced.Message from Hermes:delivered 10.oct 05.45 Nothing is delivered to me!
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Amazon
sellercentral-europe.amazon.com › seller-forums › discussions › t › 2e8d1a28b594cf6399d3cb5b52588252
Evri / Hermes Tracking Showing as Invalid
I have just had the same issue for Hermes parcels. Promised delivery between 10th and 11th Nov. Spoke to Account Health, they advised to raise case with SS ... This issue is still ongoing. Most of our tracking is still showing as invalid for Evri orders.
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Reddit
reddit.com › r/britishproblems › hermes/evri package tracking saying "we've got it" for five days now. just deliver the damn thing!
r/britishproblems on Reddit: Hermes/Evri package tracking saying "we've got it" for five days now. Just deliver the damn thing!
July 20, 2022 - I used them once. In 7 days they tried 3 times to deliver an item that could've been posted through the letterbox. I was at home when every attempt was made and not once did I see someone attempting the delivery.
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Traceshipments
traceshipments.com › hermes-tracking
Hermes Tracking - Trace Shipments
February 22, 2024 - So you won’t have to wait long to get your hands on your package. Got a question or need some help with your parcel? Hermes’ customer service team is here to help! You can reach them by phone or by email at: ... Established in 1972, the Hermes Group is a global trade and logistics service provider headquartered in Hamburg. As part of the Otto Group, the company collaborates with various holdings ...
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Track123
track123.com › carriers › hermes
Hermes tracking
Track123 supports 1700+ carriers, giving you real-time visibility into every shipment.
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Ordertracker
ordertracker.com › couriers › hermes
Hermes tracking
When a package is sent to you, ... with a tracking number which will then be used on this site to know the status of your delivery and the location of your mail or package. Hermes ensures the delivery of parcels from 0 to 150kg, mainly in Europe and abroad. The Hermes company is present in more than 20 European countries where it holds more than ...
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Evri
evri.com › service-status
Service status | Evri
Find out if there's an update you need to know about our service.
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17TRACK
17track.net › homepage › carriers › hermes
Hermes Tracking | Track Package | 17TRACK
... You can track your Hermes packages in two main ways: use the official tracking page or third-party platforms like 17TRACK. If you choose to use a third-party tracking page, 17TRACK would be a good choice.
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Multiorders
multiorders.com › home › how to track a myhermes parcel
How Do You Track a myHermes Shipment? | Multiorders
September 29, 2025 - Because of myHermes shipping integration, the system automatically adds tracking information to each marketplace and additionally informs your customer. That way, an online seller won’t need to check and update any shipping information. ... Multiorders shipping managing software creates a single dashboard for all your orders. It allows printing of Hermes labels in bulk for all your orders.