Every time the site seems to work, once an item is clicked this page pops up
HMMM... IT SEEMS WE ARE UNABLE TO PROCESS YOUR REQUEST. If you are not redirected to the homepage within 10 seconds, simply click here. We apologize for any inconvenience
Not one of my devices are able to get through.
EDIT: They messaged me this morning saying "give the site another try this morning and let us know if you're still having the same issue" ..... Nothing has changed for me.
Just got an shipping update from one of my orders during all the JCrew sales. It won't ship until JULY 28th! Holy cow.
If you are still waiting on your order to ship from 2+ weeks ago get in touch with customer service and they'll cancel your order and re-order at the same price with overnight shipping.
Their website notes a $7.50 return fee. That is the price for orders in the US.
The portion of the website that deals with Canadian orders does not disclose that there is a $30 return fee.
Just thought this warning should be sent out before unsuspecting Canadians try and partake in their Black Friday Event sales.
... I'm not bitter.
Edit: I should also note that you cannot return in person to any Jcrew Factory Outlets.