February 9, 2017 - If your Moen faucet fails, you can contact Moen at 1-800-BUY-MOEN or on their web site: www.Moen.com. You will need your model number to properly explain your problem. You can get the model number from the instruction paperwork. It is usually at the base of the spout or you can remove the cap ...

Get in touch, we’re happy to help. ... For more ways to contact us, visit Moen Customer Support.

1-800-BUY-MOEN 1-800-289-6636 · Monday - Friday 8am - 7pm ET

Print guides, brochures, catalogs, and other information are available for our trade professionals and builders to download for convenience. Literature Center · Call +852 2506 0670 ( +852 2506 0670 ) Email: Moen Customer Service · Customer Service · Monday - Friday 8:00am - 7:00pm CST Closed ...

We're currently experiencing high volumes. We are aiming to respond to you within 3-4 business days. Sending multiple emails regarding one inquiry will not result in a quicker reply.Send an Email

September 16, 2025 - Rather than trying to call Moen first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Moen has 1 phone number. It's not always clear what is the best way to talk to Moen representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource. GetHuman does not provide call center services or customer support operations for Moen.

January 20, 2023 - ... To initiate a warranty claim, please contact the manufacturer at 800 BUY MOEN. ... Contact Moen at (800 BUY MOEN); you're currently on the Just Answer site, which is an online expert advice service.

Print guides, brochures, catalogs, and other information are available for our trade professionals and builders to download for convenience. Call 01 800 718 43 45 · Contact Us · Customer Services · M-F 8am to 6pm EST ·

CONTACT US AT 1-877-633-6776 M-F 8am to 7:00pm ET · Help with Moen Products · B2B Connect · Compliance Certification · Patents · Return Policy · Warranty Information · Guidance & Documents · Expand Your Horizons · Cash Flow Rewards™ · eCommerce Policies ·

June 30, 2003 - I went to a home improvement store to see what it needed, and the salesperson gave me a toll-free customer support number, (800)321-6636 and told me that it probably needed a new cartridge, but that the cartridge is lifetime warranted and Moen would ship it at no cost.

Creative Specialties International, a division of Moen Incorporated (CSI) will replace it free of charge, postage-paid. Simply contact CSI at · 1-800-882-0116 for replacement information. This warranty does not cover products which have been abused, altered, damaged,

Moen.com knowledge base for owner solutions

Although Moen products are backed by a limited lifetime warranty, In Home Service by a professional is not an aspect of our product warranty. The Pro Finder the consumer used on our site is only used for our Smart Water (Internet/App based) products. For Motionsense products or any of our Non Smart Home products, the consumer would need to contact a local professional if they are unable to handle the replacement themselves.

October 23, 2014 - In Canada, write to Moen, 2816 Bristol Circle, Oakville, Ontario L6H5S7 or call: Toronto: 905-829-3400; Rest of Canada: 1-800-465-6130, and as · Product Service.

Therefore, if you buy the product new through Amazon and provide proof of purchase your Moen product will be covered under warranty. If you need warranty assistance, please feel free to contact Moen direct at 1-800-289-6636 (1-800-BUY-MOEN) or email us through our website Contact Us page.

Moen® products have been manufactured under the highest standards of quality and workmanship. Learn about Moen's Lifetime Limited Warranty.

May 24, 2019 - I were told the estimated waiting time was around 6 minutes, put on hold and I soon got to speak to a customer service agent. As always, benefits of speaking to an experienced agent is that we customers can describe our problems in precise details (e.g. describing the special tricks I did to turn and pull down the handle to make the faucet stop dripping). Knowing the problems’ details often allow the agent better diagnose the source of the problem and solutions to fix them. I started by telling the agent we are loyal customers of Moen and given our previous excellent warranty experiences, we have since bought three more Moen products.

October 30, 2025 - People call Moen mainly because of product/ service, return/ replace and request for information. 8% of the consumers who called the company’s customer support stated that their issues were resolved. Most customers feel very satisfied after talking to customer service representatives. The best email to contact Moen is [email protected].

Cartridge 1222 - (SHOWER FAUCET) ... does not have a Removal & Installation Video. Feel free to contact us or call us for assistance at 1-800-BUY-MOEN (1-800-289-6636)....