You and we agree that good faith ... filing any Claim, you must first send an individualized Notice of Dispute to Ashley Global Retail, Attn: Legal Department – Customer Dispute, 1670 E....

File a complaint with Ashley Furniture customer service department. Best contact info for Ashley Furniture corporate headquarters with 1-800 phone number, email, and office address.

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August 23, 2025 - Contact Ashley Furniture customer service for your customer service needs. Reach out via phone, email, or social media.

April 3, 2025 - This may involve asking to speak with a manager or contacting corporate directly. In some cases, leaving a review or feedback online can also prompt a quicker response from the company.

Corporate Office ... [A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.] Better Business Bureau: Ashley's Furniture has replaced our damaged sofa with a new sofa and taken their old sofa away. I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

You can also schedule a private in-store appointment and file a complaint yourself. Here are other Ashley Furniture complaint contacts, besides visiting the customer care page, that can help you get started with the process of filing a complaint and get a refund or compensation:

Use this comments section to discuss problems you have had with Ashley Furniture, or how they have handled your complaints. Initial complaints should be directed to Ashley Furniture directly.

In addition, you can file a complaint against Ashley at the Federal Trade Commission at FTC.gov. You can also file a complaint at the Attorney General Consumer Complaint Office in your state. ... When we first ordered our furniture from Ashley Furniture, they estimated that delivery could take 12 weeks, seven

View complaints of Ashley HomeStore filed with BBB. BBB helps resolve disputes with the services or products a business provides.

July 12, 2022 - We’re just one phone call away. Whether you have questions about your order, filing a claim, or scheduling an in-store appointment, we’d love to hear what you have to say · Text Us at 855-943-0340 Call us at 866-787-7930

January 19, 2024 - You can reach out to them with your Ashley Furniture customer service complaint. If you’re dealing with an independent location, you may need to appeal to a store manager. Although the parent company has some control over what an Ashley franchise can and can’t do, an appeal to Ashley corporate may be a long shot.

I purchased furniture and two televisions from Ashley Furniture. I want to return part of the purchase. I did not have ... Your money MUST be refunded under the circumstances. ... You need to contact the company to come and remove the furniture from your home and immediately refund ALL charges made on your account. ... Otherwise, you need to contact your credit card company or your bank and dispute the charges. ... You need to file complaint against the company with North Carolina Attorney General’s Office, Consumer Protection Division for unfair and deceptive act and practice.

January 29, 2021 - Do you think Ashley Furniture Homestore is not playing fair? You have rights under the law and we can help you at no cost to you. If you have a complaint with Ashley Furniture Homestore, or its finance company, American First Finance, we can help you.

You can easily contact Ashley furniture customer service email via [email protected]. This email address is for general inquiries or concerns about Ashley Furniture's products and services.

Find the answers you need with Ask Ashley! Let us help with orders, returns, product information, credit customer service, and filing protection claims.

Beware how they will treat you after they get your money. Great furniture but awful sales and service. ... Reviewed Nov. 2, 2025 · My mother in law and I went to Ashley Furniture in Stonecrest to buy furniture. She purchased a sofa and loveseat. We got home and I looked at the paperwork and pulled up the item numbers.

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I ordered furniture on 12-5-23 with a promise to be Delivered 12-26-23. However, it wasn't delivered until 1-2-24. I bought the Furniture from Ashley Homestore: Westland, MI. I was advised to allow Dufresne Spencer Group (DSG) dba Ashley Homestores 48 hours to respond, before I file any formal consumer complaints.