depends on the country you are in. In the US it is only max 14 days and regardless of what you may have recorded they will only go by what is in writing https://www.apple.com/shop/help/returns_refund Answer from cliffr39 on reddit.com
Apple
apple.com › help › returns & refunds
Returns & Refunds - Shopping Help - Apple
Depending on your original form of tender, a check, wire transfer, or refund to your debit/credit card will be issued within 10 business days provided the returned item is in its original condition.
Offers.com
offers.com › home › savings tips
Can You Return Apple Products After Opening?
December 6, 2024 - And if you have plans to return something with a gift receipt, be aware that it’ll typically earn you a gift card instead of straight cash. As mentioned above, Apple’s return policy involves a 14-day window to return the items you no longer want.
Apple
apple.com › legal › sales-support › sales-policies › retail_us.html
Apple Legal - Apple - Legal - Sales Policies - U.S. Retail Sales
In the unlikely event a product is not what you expected, you can return or exchange it with a receipt within 14 days of the date you receive the product from Apple. The product must be in its original condition with all of its included parts, ...
Can I return my Apple product after opening it?
You can return your Apple product after opening it as long as it's within the 14-day window, is not damaged and you have the receipt. The items that cannot be returned are as follows:
- Opened software with a printed license
- Electronic software downloads
- Software upgrades
- Apple Gift Cards — includes previous generation Apple Store Gift Cards and App Store and iTunes Gift Cards
- Apple Developer products
gobankingrates.com
gobankingrates.com › saving money › shopping › apple return policy: what you need to know
Apple Return Policy: What You Need To Know | GOBankingRates
Does Apple have a 30-day return policy?
Apple doesn't have a 30-day return policy. Items must be returned within 14 calendar days from the date you received the product.
gobankingrates.com
gobankingrates.com › saving money › shopping › apple return policy: what you need to know
Apple Return Policy: What You Need To Know | GOBankingRates
Can I return my iPhone to Apple if I don't like it?
Yes, you can return the phone to Apple within the 14-day window as long as the phone is not damaged and you have the original receipt.
gobankingrates.com
gobankingrates.com › saving money › shopping › apple return policy: what you need to know
Apple Return Policy: What You Need To Know | GOBankingRates
Reddit
reddit.com › r/ipad › return policy for already opened products
r/ipad on Reddit: Return Policy for already opened products
December 17, 2023 -
Return Policy for already opened products I bought an IPad Air 5 yesterday (12/17/2023). However I regret buying the 64gb. Now I want to buy an upgraded one and return this to have the 256gb But the problem is, I already opened it and set it up. Is this still feasible?
Top answer 1 of 5
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Yes, just reset it to factory settings and bring it back to the store. You can return open items!
2 of 5
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Is there a 25% penalty for opened box items iPad if I return within 14 days ? Or will I get full return, if the box is opened, but all items are in their best, with all the packaging. I have only used it once.
ScreenRant
screenrant.com › home › tech › tech features › apple return policy: how long & what you need to know explained
Apple Return Policy: How Long & What You Need To Know Explained
May 28, 2022 - Apple’s standard return policy allows consumers to return a product for up to 14 days after purchase. If the product was purchased online, then Apple specifies the 14-day return period technically starts when the item is received.
iPhone J.D.
iphonejd.com › iphone_jd › 2024 › 10 › apple-14-day-return.html
Apple’s generous 14-day return policy – iPhone J.D.
If you purchase a product directly from Apple—online or in an Apple Store—the Apple website says: “You have 14 calendar days to return an item from the date you received it.” Obviously, your return must include everything that come with the product, including the cables.
SimplyMac
simplymac.com › apple-stores › apple-store-return-policy-over-14-days
Apple Store Return Policy Over 14 Days - SimplyMac
Some customers may qualify for assistance if their product is defective, as this would fall under warranty claims rather than standard returns. Opened products generally cannot be returned after the initial 14-day period.
Published February 28, 2025
Fahad X
fahadx.com › posts › can-you-return-apple-products-after-14-days
Can you return Apple products after 14 days? — Fahad X
October 29, 2024 - This is not a guarantee, but I have successfully returned products to Apple after 14 days, and less than 30 days.
Reddit
reddit.com › r/iphone › in your experience, will apple stores will accept returns for 30 days?
r/iphone on Reddit: In your experience, will Apple Stores will accept returns for 30 days?
September 12, 2025 -
Spoke with an Apple customer service rep who said that an in-store purchase can be returned for up to 30 days with no issue and that every Apple Store would honor this.
I purchased an iPhone 16 Pro a couple weeks ago just to try out the smaller size before I decided which 17 Pro to order (been using the Max for years). I totally forgot that the phones are only available for pre-order at first though, so needed a little extra time on my current device. I’ll return it after I switch everything over from the new one.
Either way I’m fine because I have the recorded call confirming I’m good. Just curious about everyone else’s experience.
GOBankingRates
gobankingrates.com › saving money › shopping › apple return policy: what you need to know
Apple Return Policy: What You Need To Know | GOBankingRates
July 28, 2023 - Apple offers a 14-day return window for all products. The 14 days start on the delivery date for online orders or the purchase date for in-store buys. Apple typically extends returns from early November to early January.
The Mac Observer
macobserver.com › home › how to return apple products: full guide to refunds & exchanges
How to Return Apple Products: Full Guide to Refunds & Exchanges
August 27, 2025 - Returning an Apple product? Here’s a clear guide to Apple’s 14-day return window, what’s eligible, and what isn’t.
Apple
apple.com › help › returns & refunds
Returns & Refunds - Shopping Help - Education - Apple
In that unlikely event, we invite you to review the following terms related to returning a product. For iPhone returns, you may return your undamaged iPhone with its included accessories within 14 days of purchase for a full refund.
Apple Community
discussions.apple.com › thread › 251214416
Return Policy for already opened products - Apple Community
It's OK the opened items to return and refund, however you have 14 calendar days to return an item from the date you received it. Returns and Refund. ... This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for ...
Quora
quora.com › Can-I-return-an-iPhone-to-Apple-if-it-has-been-opened-but-still-within-the-14-day-return-window
Can I return an iPhone to Apple if it has been opened but still within the 14 day return window? - Quora
Answer (1 of 8): If the iPhone is in good condition and you have the receipt - YES! I bought a set of AirPods from my local Apple Store right after I upgraded my iPhone 6s Plus at the AT&T Store, tried them for a week and hated the way they fit my ears. I took them back to the Apple store and got...
Apple
apple.com › help › returns & refunds
Returns & Refunds - Shopping Help - Education - Apple (CA)
In that unlikely event, we invite you to review the following terms related to returning a product. For iPhone returns, you may return your undamaged iPhone with its included accessories within 15 days of purchase for a full refund.
Apple Community
discussions.apple.com › thread › 254894576
Do I have 30 days to return my iPhone - Apple Community
You can return your items to an Apple Retail Store within 14 calendar days of receiving your order. You need to bring a government-issued photo ID and confirmation of the web order number with your items. ... Returns are subject to Apple's terms and conditions.
Quora
quora.com › Can-you-return-an-iPhone-to-the-Apple-store-after-the-box-has-been-opened
Can you return an iPhone to the Apple store after the box has been opened? - Quora
Answer (1 of 3): Thanks for the A2A. Yes, you can return an iPhone to the Apple store after the box has been opened. Please see Returns & Refunds - Shopping Help for more information. Quick Tip: Quora works best when answers demand expertise or strong opinions. Had you typed your question into...
Quora
quora.com › I-want-to-return-my-MacBook-Pro-I-bought-22-days-ago-Can-I-return-it
I want to return my MacBook Pro I bought 22 days ago. Can I return it? - Quora
APPLE Standard Return Policy There are a few important things to keep in mind when returning a product you purchased online from Apple: * You have 14 calendar days to return an item from the date you received it.
iPhone Life
iphonelife.com › how-to › shopping
Everything You Need to Know about Returning Apple Products
January 16, 2024 - Apple's return policy is pretty generous, and you can return nearly all products. There are only a few exceptions, as you cannot return opened software (software purchased in-store that has already been installed on a device), electronic software downloads or upgrades, Apple Print products, or Apple Gift Cards ( this includes the previous generation Apple Store Gift Cards and App Store & iTunes Gift Cards).
The Krazy Coupon Lady
thekrazycouponlady.com › tips › store-hacks › apple-return-policy
Apple Return Policy: Everything You Need to Know to Make Returns at Apple - The Krazy Coupon Lady
January 4, 2024 - As long as you have the original packaging — including any accessories, manuals, and documentation — the Apple Store will accept your open-box returns within the 14-day return window.