Hello

I think my DualSense came with a defect. This controller is just a bit over 1 month old, got it new with the console.

I put it to charge when the battery is empty and it takes forever to do it.

When it is fully charged the battery last over 8 hours, something that seems normal, but yesterday for example the controller died when playing, I then connected it to the PS5 and played something like 2-3 hours wired. I put the console in Rest mode and went to bed. Today, when I checked, the console was still reporting that the battery was low. Rest mode is configured to give power for 3 hours to the USB ports. I then let it charge another 3 hours and turned on the console again to check, it still reports that the battery is low!

Today I have seen that a new software update came for the DualSense, when I was going to update it I just get a message that the battery is too low for the controller to be updated and that it has to charge more. It has been connected already 2 times 3x hours on Rest mode!

I also connected it the other night to my Xbox Series X to see if there was a problem with the USB port on my PS5 but the result was the same, it was charging for over 15 hours there and the orange light was still blinking.

This doesn't look normal to me.

Any ideas are welcome, thank you.

Just tested from completely dead controller. Plugged into the ps5 front usb with the cable that came with the console. Not bad at all, I may have even been closer to 10 minutes of charging as I wasn't timing it perfectly. This could change depending on the game you play and your controller settings but it's still a good amount of battery for a short charge

When I charge my controllers directly with the PS5 on rest mode They usually take between 2 hr and 15 min to 2hr and 30 min.

However when I have them charge directly from the outlet they never fully charge, I have spent even 4 hours with the controller charging and the orange light never turns off. Does not matter if it’s a certified cable or if it’s fast charging.

I wish the controller can charge as fast as connected to the PS5 if it is connected to the outlet. ( i don’t have a charging dock)

How long does it take your controller to charge to 100% from 1 bar?

Mine takes only 1 hour, from 1 bar to full bars, plugging into ps5 front usb-c port.

That seems excellent and very fast, I thought it would take more than that like two and a half three hours so is that really normal to charge that fast?