You can definitely cancel it through the app, i just did it the other day Answer from Prior_Try4057 on reddit.com
T-Mobile
t-mobile.com › support › devices › protectionandlt360andgt-and-device-protection
Protection 360® and device protection | T-Mobile Support
Follow the on-screen steps to complete ... inspection, you may still complete one at a T-Mobile store. You may cancel coverage from your account online at any time....
Reddit
reddit.com › r/tmobile › you can't cancel protection 360 through the account?
r/tmobile on Reddit: You can't cancel Protection 360 through the account?
June 21, 2025 -
Apparently this is not possible online. I've been through the online account system as well as the T-Life App. It isn't listed in Add-on's. I don't remember this being the case previously. Is this a new way to make it hard to unsub from this, or was I mistaken previously, and you couldn't do it. (I am a former Sprint customer who came over in the merger).
It seems like this is in violation of the "Click to Cancel" law? I'm in California as well.
Removing Protection 360
I had the same problem. I used to be able to just unclick it under add ons. I couldn't find it now and had to contact customer service. When I told them it's not under add ons, the rep was surprised. The rep canceled it for me. More on reddit.com
2
2
March 1, 2025Hello. Did you accept t mobile protection 360 ...
Hello. Did you accept t mobile protection 360 for screen replacement? ... For what it's worth, the levels are assigned to every user on these boards (you're a level 1). More on discussions.apple.com
You can't cancel Protection 360 through the account?
You can definitely cancel it through the app, i just did it the other day More on reddit.com
19
1
June 21, 2025Buy Apple care and cancel protection 360
You have 60 days from the purchase date to get AppleCare+ More on reddit.com
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June 18, 2021Videos
T-Mobile
t-mobile.com › t-mobile community › postpaid › accounts & services
How To Cancel Protection 360? | T-Mobile Community
March 6, 2022 - How can I cancel my T-Mobile Protection 360 coverage? protection 360 · Reply · Start a Discussion · 2 years ago · Laurent112 · 2 years ago · brinsonj · 3 years ago · magenta10308991 · 7 years ago · magenta10432546 · 8 months ago · Alynettej31 · 2 hours ago ·
T-Mobile
t-mobile.com › t-mobile community › devices › apple
How To Cancel Protection Plans | T-Mobile Community
February 5, 2022 - The sales person at the store never said we were buying these plans. We were told we HAD to sign all papers presented or we would not get the phones. All I want to do and have wanted since the FIRST bill when I saw I was being charged for protection plans is just to cancel those plans.
T-Mobile
t-mobile.com › t-mobile community › postpaid › accounts & services
cancelling 360 Protection | T-Mobile Community
October 26, 2021 - Hi, I am going to cancel the 360 protection on a device thats super old. When I go to cancel it states once I cancel I cannot add back on. Does...
T-Mobile
t-mobile.com › t-mobile community › devices › apple
Please cancel the PROTECTION PLAN (240) 476-7664 Protection 360 Tier 5 TE $18.00 | T-Mobile Community
July 2, 2024 - Please cancel the PROTECTION PLAN ... · Reply · gramps282 years ago · This is basically a user to user forum so you're going to need to contact Tmobile support to remove....
YouTube
youtube.com › watch
How To Cancel T-Mobile 360 Protection Plan (How To Get Rid of T-Mobile Protection 360) - YouTube
In this video, we guide you step-by-step on how to cancel your T-Mobile 360 Protection Plan. If you're looking to get rid of T-Mobile Protection 360, we've g...
Published April 22, 2025
T-Mobile
t-mobile.com › benefits › phone-protection-plans › p360-home-tech
Protection 360 HomeTech: Electronics Coverage Plan | T-Mobile
You can also access tech support via Tech Services at the top of this website. You can cancel Protection 360™ HomeTech by simply going to your account via MyTMobile.com or the T-Life app.
T-Mobile
t-mobile.com › support › devices › protection-360-hometech
Protection 360™ HomeTech | T-Mobile Support
You can also enroll on a desktop computer by visiting Protection360HomeTech.com. Cancel at any time by removing the Protection 360™ HomeTech feature in T-Life or your T-Mobile account.
Reddit
reddit.com › r/tmobile › removing protection 360
r/tmobile on Reddit: Removing Protection 360
March 1, 2025 -
I was planning to remove some of my add-ons to cut corners on my monthly budget due to tight money. However, I can't seem to remove this addon; the website says it doesn't exist, but I am being billed monthly.
How can I remove it?
Top answer 1 of 2
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I had the same problem. I used to be able to just unclick it under add ons. I couldn't find it now and had to contact customer service. When I told them it's not under add ons, the rep was surprised. The rep canceled it for me.
2 of 2
1
What I was able to do is use the chat on the website. It was an AI assistant and I asked to remove the protection 360. It made me login and it removed it with a few confirmations. It was pleasantly easy.
T-Mobile
t-mobile.com › t-mobile community › postpaid › accounts & services
remove protection plan | T-Mobile Community
March 9, 2023 - Need to find out how to remove protection plan from my account.
T-Mobile
t-mobile.com › support › account › cancel-service
Cancel service | T-Mobile Support
We'd like to prevent your cancellation and can help offer solutions. Prefer to address the concerns yourself? Check out these resources.
TikTok
tiktok.com › discover › how-to-remove-360-protection-plan-from-t-mobile-app
How to Remove 360 Protection Plan from T Mobile App | TikTok
September 29, 2025 - 8 days and got hacked with t mobile again. my 360 protection plan was removed and I didn't remove it. ... Remove and delete mobile carrier #verizon #sprint #att #tmobile #credit #greenscreen Cómo eliminar tu proveedor de telefonía móvil. Descubre cómo borrar tu proveedor de telefonía móvil como Verizon o T-Mobile fácilmente. #verizon #sprint #att #tmobile #credit #greenscreen. eliminar proveedor móvil Verizon, borrar T-Mobile fácilmente, cómo cancelar Sprint, eliminar cuenta de AT&T, guía de eliminación de proveedor de telefonía, instrucciones para cancelar servicio, pasos para borrar Verizon, consejos para eliminar T-Mobile, cómo quitar Sprint, eliminar proveedor de teléfonos móviles
Metro by T-Mobile
metrobyt-mobile.com › benefits › protection
Phone & Mobile Device Insurance | Metro by T-Mobile
Don’t let surprise repair or replacement costs ruin your budget. Metro Protection covers loss, theft, and accidental damage so you can always stay connected. Just visit a Metro store to sign up within 30 days of activating your device on our network.
Apple Community
discussions.apple.com › thread › 253253023
Hello. Did you accept t mobile protection 360 ...
October 13, 2021 - No, Apple has nothing to do with the protection you paid for with T-Mobile. Contact T-Mobile. ... This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers. Hello. Did you accept t mobile protection 360 for screen replacement?
T-Mobile
t-mobile.com › t-mobile community › home & business internet › plans & features
What happened to 360 protection? | T-Mobile Community
May 20, 2023 - I’ve been using 360 protection since it came out, replaced many damaged phones, 100 dollars, new one in mail. I’ve just upgraded to a Samsung S23...
T-Mobile Puerto Rico
en.t-mobilepr.com › protection-plan
Protection Plan - T-Mobile Puerto Rico
Protection 360™: up to 5 approved ... no limit for claims for mechanical and electrical faults. There is no limit on accidental damage claims. Can be canceled at any time....
T-Mobile
t-mobile.com › benefits › phone-protection-plans
Cell Phone Insurance & Protection Plan: P360 | T-Mobile
We recommend protecting your phone or device at the time of purchase, but if you prefer to add Protection 360™ afterward, the device will need to pass a visual mechanical inspection in a · T-Mobile store. Adding Protection 360™ is optional and may be canceled at any time.
T-Mobile Premium Handset Protection
mytmoclaim.com › media › hx1ldmne › t-mobile-p360.pdf pdf
EMOT0001S-0519 Page 1 of 5 EMOT0001S-0519-TMNACP-P360-0624
may cancel coverage at any time. If You pay the coverage Price · after this notification, You agree to these changes. ... Device Protection to Your electronic address.
T-mobileusvi
t-mobileusvi.com › actualizacion-plan-de-proteccion
T-Mobile Puerto Rico
You may see prorated charges for the <360> feature change on your November bill. These changes will not result in an open enrollment period. Standard requirements for line enrollment apply without device protection . We are making some changes to offer a better experience to all our customers. Effective November 1st, 2021, T-Mobile's device protection plan provided by Assurant, Protection <360>® (P <360>), will receive an upgrade.