I told these sleeky bastards that I had a problem cancelling the subscription a month ago, and they did absolutely nothing to help me and everything to ghost me. No they charged me again.

The problem is when I click on manage my account and try to manage payment method, I just get redirected to their shop page with no option to remove the payment method at all! "you may not sign up for amazon prime in the mobile application"

When I try to log in on my computer, it says I don't have a subscription!

The instructions are easy to follow but yield negative results. Any help would be amazing.

On a desktop computer:

1. Head to Amazon.com in your web browser.

2. Hover over the Accounts & Lists menu on the top-right of the window, then select the Prime Membership option.

3. Hover over the Manage Membership section at the top-right of the screen, then tap the End Membership button.

4. Follow the on-screen instructions to proceed to canceling your Prime subscription.

On a mobile device:

1. Open the Amazon Shopping app on your mobile device.

2. On the bottom of the screen, tap the Profile button, which looks like a silhouette of a person.

3. Scroll down and select Manage Prime Membership.

4. Press on the Manage Membership drop-down menu, and press the Manage Membership button in that menu.

5. Press on the End Membership button.

6. Follow the on-screen instructions to proceed to canceling your Prime subscription.

I don't want to go through google play to pay for amazon prime.