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Hello, so I bought my jabra a year ago and it worked perfectly fine up until now. My case is fully charged(green led is flashing), but the earbuds won't charge from it. I tried restarting the case and the earbuds, and even unpaired them from my phone, but nothing worked. Now when I try to pair them by pressing, no blue flashes. They are still paired to my computer, but when I try to connect them to it, it says there's 0% charge and immediately disconnect. When pressed inside or out of the case, they both flash all kinds of colors(video attached). The left one sometimes flashes green as well but nothing from the right one. When put back to the case they both flashes red. Last time I could connect them to the app, it said the case had 3% even though the case was fully charged (there was a green light on it). I have no idea what to do. Thanks.
Hey guys, was wondering how long it takes for you to charge your case with the buds in them? Mine takes more than 3hr 30 mins! Jabra website says it should take around 2 hr 30 mins! I use a one plus 7 adapter to charge, could that be the issue?
Mine takes +/- 2 hours. Does it take that long with different chargers? If I plug mine into my Thinkpad it takes longer than with a good wall charger.
Ideally you should charge them with a 5W wall adapter or from a laptop. I would think Oneplus's warp charging or whatever it's called would be way too strong for the buds.