So my earbuds were dead for around a day and I just got around to charging them. After charging them for around 30 minutes, I took them out, and I couldn’t pair them to my phone. Tried deleting the earbuds from my phone, tried hard resetting by holding down the buttons for 10 seconds, and I already tried putting them in pairing mode (where they flash blue) but absolutely nothing happened. If someone could help me, that would be greatly appreciated. I love these earbuds and I just want to be able to use them. Thanks again.
I’ve tried restarting, using the app, everything I can think of.
Message I get is ‘An App is Needed to Pair with this Device.’
I have the Sound+ app on the tablet but just can’t get them to connect.
Any ideas?
Thanks
Hi, I am new to Jabra.
So I just bought a Jabra Elite 75t, so far it is working great on my phone. Now I know that the earbuds allow connecting to 2 devices so I want to try it (1 for my computer, 1 for my phone). But I can't find any instruction to do that.
Can somebody give me instruction?
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Update: I found an instruction for Jabra 65T, it works on my Elite 75T connecting to my work Windows computer (but I can't make it work on my home Ipad)
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Turn off bluetooth on the already connected device if the Elite Active 75T is on:
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Press and hold the right earbud just until you see red
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Press and hold the right earbud again just until you see blue
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While the earbud is consistently flashing blue, go to the bluetooth menu on your new device and find the Elite Active 65t under other devices
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Pair with the second device
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Put the earbuds to their charging case
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Turn bluetooth on the already connected device back on If the device is off
here is how I did it.
I connected to the first device as usual. Once connected to the first device turn off Bluetooth on said device. now go to the second device. Press and hold both buttons on your ear buds for about 6 seconds until you hear the voice prompt in the buds telling you how to pair again. Make sure the second device is scanning for devices and complete the pairing process. once you get confirmation turn blue tooth back on for the first device. you may have to put the buds back in the case. once you put them back in your ears you should hear the notification saying 2 devices connected. if they dont connect automatically to both devices just go into bluetooth settings and choose the buds to connect them manually.
Whenever I do this to pair to my laptop, it no longer properly connects to my phone. It will pair but does not get recognised as a headset and audio still comes out of the phone speakers.
Anyone know how to fix this?