when following the directions given by the spotify app. i’m told to open spotify on my phone and connect using the devices interface. when i do that nothing shows up for the ps4 or controller as a device.
i cannot sign into spotify due to forgotten password and can not recover due to email issues because of covid-19 (tldr: signing in any other way is not an option) although i’m still signed in on my phone.
here’s some info to deter useless answers to things i’ve already tried:
i do not have an external hard drive both devices are connected to the same wifi all apps and devices are up to date bluetooth is enabled on both devices no media/ apps are running in the background i do not use a vpn or any other wifi masking software i have restarted the app on both devices, aswell as restarting the device completely. i have cleared my spotify cache
any solutions would be appreciated.