File a consumer complaint against a business in VirginiaOffice of the Attorney General

You may complete a complaint form online or download one of our complaint forms. For further assistance call our Consumer Protection Hotline at 1-800-552-9963 if calling from Virginia, or (804) 786-2042 if calling from the Richmond area or from outside Virginia. Our business hours are 8:30 a.m.

Learn about how the Bureau of Financial Institutions may assist you with filing a complaint, provide an explanation of the complaint process, and offer some general complaint guidelines. ... You may feel like you were a victim of a scam or that someone may be violating the Virginia Securities Act or the Virginia Retail Franchising Act. We want to hear from you. We will review the issues you raise to determine if it is within our authority to conduct an investigation, and if there are any violations of the Virginia Securities Act or the Virginia Retail Franchising Act.

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Search the complaint history for prior complaints submitted about the company. File a complaint online.

... Please be sure you have made an effort to resolve this matter by dealing directly with the manager or owner of the company or landlord involved. If you have exhausted all efforts to resolve the complaint yourself, complete this form, and electronically submit it to this Branch.

You may submit a complaint involving securities-related financial services or retail franchising using our Online Complaint Form · If you do not want to file your complaint online or if you need to provide documents as part of your complaint, you may fill in and print out the Complaint Form ...

Before filing a complaint, a consumer is requested to view the "Where to File Complaints" page to determine the proper agency to assist you in the resolution of the complaint. The office receives hundreds of complaints each week from concerned citizens not only in Virginia but also from other states. You may search the Consumer Complaint Database to review the status of complaints against a specific business.

The Complaint Analysis & Resolution section is responsible for the receipt, processing, and analysis of all complaints against licensees subject to DPOR's boards. After review, this section may close the file, obtain compliance, try to resolve the matter by negotiating a consent order, or refer the case to Alternative Dispute Resolution or Investigations for further action.

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In some cases, forms of ADR, such ... Bureau website. For further assistance call our Consumer Protection Hotline at 1-800-552-9963 if calling from Virginia, or (804) 786-2042 if calling from the Richmond area or from outside Virginia....

Complaints can be filed with the Virginia Occupational Safety and Health program, part of the Virginia Department of Labor and Industry, in two ways:

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Consumer advocacy groups play a significant role in helping consumers resolve complaints against businesses in Virginia. These organizations are dedicated to protecting consumer rights and ensuring that businesses adhere to fair business practices. One primary role of consumer advocacy groups is to educate consumers about their rights and how to navigate the complex system of consumer protection laws in Virginia. They provide information on how to file complaints, where to turn for help, and what steps to take if a business does not address a complaint.

can help you make this determination, or you can check by yourself by reviewing the “Where to File A · Complaint” portion of our website at www.ag.virginia.gov/consumer protection.

If you would like to file a complaint or seek advice, contact the Department of Professional and Occupational Regulation. You may also contact the Virginia Department of Agriculture and Consumer Services.