Just thought with the number of new users this year and with it being Christmas and the sale some of you may have gotten game gifts through Steam, and after trying them you know they're not for you.

The refund policy allows you to refund a game if you've played under 2 hours and it's less than 14 days since it was bought. This applies to gifts too.

In the case of a gift, while you can't refund the game yourself, you can make it possible for the purchaser who gave you the gift to get their money back. That way they're not out of pocket or wondering why you don't play the game they bought you.

1. First go to the Steam support page here - https://help.steampowered.com/en/

2. You'll see some of your recent games as well as some help topics, it will look like this. In my case I want to refund Angels Fall First, which was given to me by a friend who saw it on my wishlist.

3. You'll then have a list of reasons and help topics like this, in this scenario after trying the game it wasn't for me, so I selected "It's not what I expected".

4. On the following page select "I'd like to request a refund for this gift".

5. Finally, you'll see this page where you can put a check mark in the box for "Allow the original purchaser of this gift to request a refund."

After this, let the person who bought the gift for you know they can request a refund. If they're not sure how that's done here's how.

1. Go to the Steam Help With purchases page and login - https://help.steampowered.com/en/wizard/HelpWithPurchase

2. They will see a list of their recent transactions. They then click on the game purchase they sent you.

3. They'll see details of the transaction like this and can click "I would like a refund". They'll then be able to select a reason and complete the refund.

It can sometimes feel socially awkward to return a gift, but I honestly feel worse knowing someone spent money in good faith and then wonder why I never seem to play the game.

Let them get their money back, don't assume that they'll give you something else instead, if they offer great, but the goal should be to make sure they're OK.

I sent this message to my friend after trying the game in case you need any inspiration.

Hope you all had a great Christmas <3

EDIT: Just got this reply from my friend, TL:DR, they're glad I told them.