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Apple
apple.com › help › returns & refunds
Returns & Refunds - Shopping Help - Apple
Depending on your original form of tender, a check, wire transfer, or refund to your debit/credit card will be issued within 10 business days provided the returned item is in its original condition. The purchase and use of Apple products are subject to additional terms and conditions found at https://www.apple.com/legal/sla/ (Opens in a new window) and https://www.apple.com/legal/warranty/(Opens in a new window).
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Apple
apple.com › legal › sales-support › sales-policies › retail_us.html
Apple Legal - Apple - Legal - Sales Policies - U.S. Retail Sales
... We believe you will be thrilled ... a product is not what you expected, you can return or exchange it with a receipt within 14 days of the date you receive the product from Apple....
Discussions

UK Apple Store - Return Opened iPhone? | MacRumors Forums
Remember that your wireless service is not with Apple so it will need to be managed or cancelled separately. Good luck! ... Unless it has been physically damaged, Apple shouldn't give you any difficulty. People might return Apple products, for not much of a reason, such as wrong color, too ... More on forums.macrumors.com
🌐 forums.macrumors.com
January 16, 2016
How easy it is to return a macbook?
Return policy More on reddit.com
🌐 r/mac
16
3
September 29, 2024
Return of Apple product via online store - Apple Store
So no doubt the cost of this “service” or “policy” is reflected in the next Apple product that I buy · But they do get their money by selling said item as a refurbished model later down the track. No their prices are just premium for other reasons ;) ... Today I wanted to return iPhone ... More on forums.whirlpool.net.au
🌐 forums.whirlpool.net.au
December 25, 2017
Returning Apple online store orders
You can return in the apple retail store. Been doing most of the time. More on reddit.com
🌐 r/mac
2
1
May 26, 2023
People also ask

How quickly should I return my device?
Your trade-in estimate is valid for 14 days after you receive your new device. It’s important that we receive your trade-in within this time frame to ensure that you get the estimated value.
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apple.com
apple.com › apple trade in
Apple Trade In - Apple
How do I find the serial number on my Apple device?
On your Apple Watch or iPad, go to Settings > General and tap About. On Mac devices, click the Apple () menu and go to About This Mac. If you’re still unable to locate it, there are a few other ways to find your serial number(Opens in a new window). You’ll need the serial number to see an accurate trade-in value for your iPad, Mac, or Apple Watch.
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apple.com
apple.com › apple trade in
Apple Trade In - Apple
Can I get an estimate online, then trade in at an Apple Store?
Yes, the Apple Trade In program is available on apple.com as well as in all our retail stores. A Specialist will evaluate your device on the spot, so the trade-in credit you get in the store may differ from the estimated trade-in value you received online if the condition doesn’t match what you described.
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apple.com
apple.com › apple trade in
Apple Trade In - Apple
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Apple Community
discussions.apple.com › thread › 254529885
Returning an item to the Apple Store - Apple Community
January 5, 2023 - Do I need to contact them first about it or do I just walk in and ask them for a refund? ... Walking in should be just fine. From Apple- You can always return the item to any U.S. Apple Store. An Apple Specialist will assist you with your return. Your refund will be processed at that time.
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MacRumors
forums.macrumors.com › iphone, ipad, and ipod touch › iphone › iphone
UK Apple Store - Return Opened iPhone? | MacRumors Forums
January 16, 2016 - Or, maybe it's really simple: They don't like that product. You really don't need any reason to return prior to the return date. I suspect that your sales invoice would state something like: "No returns - or reduced refund for return of opened/used items". I don't think you will find anything like that on your sales receipt. Take it back, and good luck for the future! ... As DeltaMac has stated if there is no physically damage or the device has been opened the Apple Store will accept it back and give you a full refund.
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Apple
apple.com › apple trade in
Apple Trade In - Apple
By 2030, we aim to reduce our carbon footprint by using more recycled and renewable materials, clean energy, and low-carbon shipping. ... You can trade in many Apple and third-party devices, including Samsung and Google smartphones, for a trade-in credit or an Apple Gift Card. If your device isn’t eligible for any trade-in value, you can still recycle it with Apple for free. Yes, engraved Apple products are eligible for trade-in.
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Apple Support
support.apple.com › en-us › 118223
Request a refund for apps or content that you bought from Apple - Apple Support
November 3, 2025 - If the receipt is for a member of your Family Sharing group and you're the family organizer, you can still request a refund on reportaproblem.apple.com. Tap or click the Apple Account button, then choose All. Purchases charged to your shared payment method appear.
Find elsewhere
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JustAnswer
justanswer.com › smartphones › sjege-apple-iphone-online-return-instructions.html
How to Return Your Apple iPhone Online: Step-by-Step Guide
July 23, 2025 - To return an Apple iPhone online, first verify the purchase date and return policy eligibility on Apple’s website. Log into your Apple account, navigate to your orders, and select the device for return.
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iPhone J.D.
iphonejd.com › iphone_jd › 2024 › 10 › apple-14-day-return.html
Apple’s generous 14-day return policy – iPhone J.D.
To be safe, I decided that I would count 13 days from when I purchased a product, so if I purchased and received a watch on a Sunday, I would plan to return it on the Saturday that was 13 days later. Doing that always worked fine for me. Although the normal return period is 14 days, Apple does often provide a more generous return period during the holidays.
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Quora
quora.com › Can-I-return-an-online-Apple-Store-purchase-to-a-real-store
Can I return an online Apple Store purchase to a real store? - Quora
Answer (1 of 5): Just confirmed with an Apple Store (here in Canada) that they will accept a return/exchange of a product purchased online (assuming as long as it's within 14 days of receiving it). I'd call to check with the store first though to be absolutely sure as I couldn't find that poli...
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GOBankingRates
gobankingrates.com › saving money › shopping › apple return policy: what you need to know
Apple Return Policy: What You Need To Know | GOBankingRates
April 21, 2025 - Apple offers a 14-day return window for all products. The 14 days start on the delivery date for online orders or the purchase date for in-store buys. Apple typically extends returns from early November to early January.
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Whirlpool
forums.whirlpool.net.au › apple › retail › return of apple product via online store
Return of Apple product via online store - Apple Store
December 25, 2017 - Yes and in the end I tried two apple stores next day, one said all they can do is help organise a label and direct me where to send it, the other took it on the spot and issued a refund. Good thing I didn’t take the advice of the first lot that I queried as final (the Miranda store) and tried another, saved a lot of hassle. ... I don’t know, I don’t even think she knows, but happy wife happy life etc. So no doubt the cost of this “service” or “policy” is reflected in the next Apple product that I buy
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Quora
quora.com › How-do-I-buy-Apple-return-products-as-in-which-sites-do-I-buy-them-from
How to buy Apple return products as in which sites do I buy them from - Quora
Answer (1 of 2): The best site for apple returns is apple.com. They have a refurbished section that features recently returned items that have been refurbished and guaranteed. The discount is fair for a fully guaranteed restored to factory spec ...
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Ivy Tech
ivyhelp.ecampus.com › hc › en-us › articles › 38961994956563-What-is-the-return-policy-on-Apple-products
What is the return policy on Apple products? – Ivy Tech
Apple products cannot be returned for a refund or exchanged. Please contact Apple directly with concerns regarding issues or defects. Apple Contact Number: 800-692-7753
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Offers.com
offers.com › home › savings tips
Can You Return Apple Products After Opening?
December 6, 2024 - Yes, you can definitely return Apple products after opening. However, as expected, there are a few exceptions to this policy that Apple has in place. First and foremost, Apple gives you a 14-day return window for products you purchase. Any time after that two-week window means you won’t be able to bring the Apple product back for a refund.
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Reddit
reddit.com › r/mac › returning apple online store orders
r/mac on Reddit: Returning Apple online store orders
May 26, 2023 -

So I bought 2 MacBook pros, one M1 Pro and then right after I discovered the M2 Pro was available in the refurb store. In Apple's efficiently my first order was already processing so I couldn't cancel the order and they both got delivered at the same time. Apples delivery boxes are delightful but I'm curious how I'm supposed to return it since it has a pull tape which isn't replaceable.

Do I need to pack them in my own boxes? Can online store orders be returned to Apple retail stores?

Thanks for anyone's help.

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ScreenRant
screenrant.com › home › tech › tech features › apple return policy: how long & what you need to know explained
Apple Return Policy: How Long & What You Need To Know Explained
May 28, 2022 - Apple’s standard return policy allows consumers to return a product for up to 14 days after purchase. If the product was purchased online, then Apple specifies the 14-day return period technically starts when the item is received. Providing there are no problems with the condition of the return, and as long as it is within the standard window, consumers should have no issues when returning a purchase to Apple.
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Verizon
verizon.com › support › return-policy
Verizon Return Policy - 30-day returns and exchanges | Verizon Support
To make an exchange, return the merchandise (including device, charger, battery, instructions, and any other components) in the ORIGINAL box. All merchandise must be in like-new condition and accompanied by the original receipt. Shipping charges may apply to exchange merchandise sent to you ...
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Best Buy
bestbuy.com › best buy › best buy support › best buy return & exchange policy
Best Buy Return & Exchange Policy - Best Buy
You will get free shipping on your return of Marketplace Products purchased from Marketplace Sellers by using our prepaid label. Log in to your Best Buy account to locate your order. Print a prepaid shipping label. Put the return label on the package and take it to an authorized drop-off location and ship it to the Marketplace Seller during your return period. We want you to be satisfied with your major appliance purchase from Best Buy.
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The Mac Observer
macobserver.com › home › how to return apple products: full guide to refunds & exchanges
How to Return Apple Products: Full Guide to Refunds & Exchanges
August 27, 2025 - Return channel: Return Apple purchases to Apple (not a third-party retailer). Returns are accepted only in the country of purchase. Bring everything: Repack with all cords, adapters, and documentation. Products should be in original condition.